Facilities Services Operative Apprentice
Facilities Services Operative Apprentice

Facilities Services Operative Apprentice

Islington Apprenticeship No home office possible
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Islington Council

At a Glance

  • Tasks: Support facilities services and create a welcoming atmosphere in council buildings.
  • Company: Join Islington Council, a diverse organisation committed to equality and community service.
  • Benefits: Enjoy flexible working, up to 36 days leave, and access to local discounts and gym memberships.
  • Other info: Participate in a network of apprentices and receive dedicated study time during work hours.
  • Why this job: Gain valuable experience while working towards a nationally recognised qualification in a supportive environment.
  • Qualifications: Must be 16+, an Islington resident or recent school leaver, with no prior qualifications in this field.

About The Role

About The Role

The aim of a Facilities Services Operative Apprentice is to provide effective and efficient support of facilities and premises services and to assist in generating a welcoming atmosphere in the council buildings.

The successful applicant will contribute to the facilities team for the realisation of Islington Council vision, values and strategic aims in the delivery services.

Islington Council offers a wide range of high-quality apprenticeships. Or apprenticeships combine working in a great job, with training, development, and a competitive salary. You will be given dedicated time in your working week to focus on your studies. You will also have access to a network of colleagues from within the organisation and tutors to support your learning.

The Level 2 Facilities Operative apprenticeship consists of an 18 month opportunity to learn and to provide support to the Facilities Team.

The Facilities Team is responsible for minor repairs and maintenance, reception services, post room duties, Council ID access control You will gain an understanding of the work of the team and will work in a supported learning environment whilst working towards a nationally recognised Level 2 Facilities Operative Apprenticeship.

To apply for this apprenticeship, you must:

– Be aged 16 or above and

– Be an Islington resident or

– Islington care leaver or

– Islington school leaver in the last 12 months or

You will also need to satisfy the following course entry requirements:

– Not already have a qualification at the similar level or above in this apprenticeship subject

– Not have extensive skills or experience in this apprenticeship subject.

– Pass the course entry tests for example in Maths and English

The Job – With training, Working as a Facilities Operative Apprentice for the Council you will:

– Respond to queries from Islington staff and act.

– Record findings from estate or facilities inspections on our IT system

– Ensure your work is carried out following Health and Safety practices.

– Work with Grounds Maintenance, Recycling and waste services and other teams to ensure estate service or office standards are met.

– Work with other teams and services to resolve estate or office sites issues.

Training and Development – As part of your role you will:

– Complete a Level 2 Facilities Operative apprenticeship qualification.

– Study Maths and English if you have not already achieved a GCSE or Level 2 equivalent.

– Participate in the Councils apprenticeship network and various development activities.

– Have access to a buddy/mentor.

– Undertake additional mandatory training relevant to the role.

After you have successfully completed your apprenticeship, you will have gained valuable workplace experience and attained your Level 2 qualification. This will improve your chances of finding work within the Council, with other employers or help you move on to a higher-level apprenticeship.

For an informal discussion about apprenticeships at Islington council please contact, the Early Careers and Talent Team by emailing apprenticeships@islington.gov.uk

For further information or for an informal conversation about the post, please contact:

Name and Job Title: Ernest Okrah – Estate Services Area Manager

Email: Ernest.Okrah@islington.gov.uk

Phone Number – Optional

Note to Recruitment Agencies:
We kindly ask that recruitment agencies do not contact us regarding this vacancy. We are managing the recruitment process internally and will reach out directly should we require external support. Thank you for your understanding.

Working for the team, service and our organisation

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t beclearer: we serve. It’s in the logo. We are committed to challenging inequality in the boroughand as one of the largest employers we know that to look after the place and the planet, wehave to look after our people. Together we can change the future.

We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive.

To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out β€˜CARE’, which is what we think public service is all about.

Our offer to you
We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Our staff benefits include:
  • Up to 31 days leave per year, increasing to 36 days after five years of local government service
  • A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
  • Learning and development opportunities to maximise your potential
  • Competitive pay and a commitment to paying all staff the London Living Wage at minimum
  • Excellent local government pension scheme
  • Cycle to Work scheme and discounted gym memberships
  • Local discounts from restaurants, shops, health and beauty therapists, and more!
Please note: Priority will be given to those at risk of redundancy within Islington Council. Current employees who are part of the redeployment pool must meet the essential criteria for shortlisting to be prioritised.
Workforce Equality, Equity, Diversity and Inclusion Statement
We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination.

We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act, including but not limited to race, disability, sexual orientation, sex, religion and belief, age, gender reassignment, marriage and civil partnership, pregnancy, and maternity. Any incidents of discrimination will be promptly investigated and addressed in line with our HR policies to ensure a safe and inclusive environment for all colleagues.

We use data to identify and address disparities, ensuring that our policies and practices are transparent and impactful in promoting a diverse representation of backgrounds and perspectives at all levels of the organisation. We look at inequality through an intersectional lens, recognising that different aspects of someone’s identity can combine to create unique experiences of discrimination and disadvantage.

We know that advancing diversity and inclusion is a continuous journey, and we must listen to our colleagues and learn where we can further improve. We work closely with our Colleague Forums and Trade Unions, supported by active allies from our Corporate Management Team, to monitor and evaluate our practices, identify barriers, and empower colleagues to promote equality and inclusion in the workplace.

Every one of us has a role to play in making Islington Council a truly inclusive workplace. By living out our CARE (collaborative, ambitious, resourceful, and empowering) values every day and embedding the principles of equality, equity, diversity, and inclusion in our work, we can all actively contribute to empowering people and creating a more equal Islington.

Safeguarding
We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service.
The post is subject toa qualifications check and 3/5 years referencing.
Disability Confident Scheme
Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.

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Facilities Services Operative Apprentice employer: Islington Council

Islington Council is an exceptional employer, offering a supportive and inclusive work environment where apprentices can thrive. With a commitment to employee development, you will benefit from dedicated study time, access to a network of colleagues, and a range of flexible working arrangements, all while contributing to the council's mission of creating a more equal Islington. Enjoy competitive pay, generous leave, and a strong focus on equality, diversity, and inclusion as you embark on your career journey with us.
Islington Council

Contact Detail:

Islington Council Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Facilities Services Operative Apprentice

✨Tip Number 1

Familiarise yourself with Islington Council's values and mission. Understanding their commitment to equality, diversity, and community service will help you align your responses during any discussions or interviews.

✨Tip Number 2

Reach out to current or former apprentices at Islington Council through social media platforms like LinkedIn. They can provide insights into the apprenticeship experience and tips on how to stand out as a candidate.

✨Tip Number 3

Prepare for potential questions about health and safety practices, as this is a key aspect of the role. Being knowledgeable about basic health and safety regulations will demonstrate your readiness for the position.

✨Tip Number 4

Engage with the Early Careers and Talent Team by sending an email to discuss the apprenticeship. This shows initiative and gives you a chance to ask specific questions that could help you in the application process.

We think you need these skills to ace Facilities Services Operative Apprentice

Basic Maintenance Skills
Health and Safety Awareness
Customer Service Skills
Communication Skills
Teamwork
Problem-Solving Skills
Time Management
IT Literacy
Attention to Detail
Adaptability
Organisational Skills
Ability to Follow Instructions
Basic Knowledge of Facilities Management

Some tips for your application 🫑

Understand the Role: Read the job description thoroughly to grasp the responsibilities and expectations of a Facilities Services Operative Apprentice. Tailor your application to highlight how your skills and interests align with the role.

Highlight Relevant Experience: Even if you don't have direct experience, think about any relevant skills or experiences that demonstrate your ability to work in a team, handle maintenance tasks, or provide customer service. Include these in your CV and cover letter.

Showcase Your Commitment to Learning: Since this is an apprenticeship, emphasise your eagerness to learn and develop new skills. Mention any previous training or educational achievements, especially in Maths and English, as these are important for the role.

Craft a Strong Cover Letter: Write a compelling cover letter that reflects your enthusiasm for the position and the council's values. Use specific examples to illustrate your commitment to collaboration, ambition, resourcefulness, and empowerment, which are key to Islington Council's ethos.

How to prepare for a job interview at Islington Council

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Facilities Services Operative Apprentice. Be prepared to discuss how your skills and experiences align with the tasks mentioned, such as responding to queries and ensuring health and safety practices.

✨Show Enthusiasm for Learning

As an apprentice, your willingness to learn is crucial. Highlight your eagerness to gain new skills and knowledge during the apprenticeship. Mention any relevant experiences where you've successfully learned something new or adapted to a challenging situation.

✨Demonstrate Teamwork Skills

The role involves working closely with various teams. Be ready to share examples of how you've effectively collaborated with others in the past. Emphasise your ability to communicate well and contribute positively to a team environment.

✨Prepare Questions

At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the apprenticeship programme, the facilities team, or the council's values. This shows your genuine interest in the role and helps you assess if it's the right fit for you.

Facilities Services Operative Apprentice
Islington Council
Location: Islington
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