Estate Services Coordinator in City of London

We are looking for an Estate Services Coordinator who will be responsible for managing a team of caretakers. You will oversee line management including training and development, regular supervision meetings, assessment of health and wellbeing, health and safety compliance, performance, conduct and sickness absence management, in accordance with Council policy and procedures. On your allocated patch, you will monitor and take corrective actions of services associated with estate management functions such as cleaning, waste management, grounds maintenance, communal repairs, estate improvements and resident involvement in the management of the estates. You will ensure estates are maintained at the highest possible standards of cleanliness, safety, security and appearance. You will be required to carry out caretaking, fire safety and repair inspections as directed by the Estate Services Area Manager, and work collaboratively to develop strong working relationships with other teams and partner agencies, such as refuse, repairs, new build and project teams, tenancy management, community safety and police.

Responsibilities

• Manage a team of caretakers, including line management, training and development, supervision, health and wellbeing assessments, health and safety compliance, performance, conduct and sickness absence management in line with Council policy and procedures.
• Monitor services on your estate patch and take corrective actions for estate management functions (cleaning, waste management, grounds maintenance, communal repairs, estate improvements, resident involvement).
• Ensure estates are maintained to high standards of cleanliness, safety, security and appearance.
• Carry out caretaking, fire safety and repair inspections as directed by the Estate Services Area Manager.
• Collaborate with other teams and partner agencies (refuse, repairs, new build and project teams, tenancy management, community safety, police) to deliver services.

Qualifications and Skills

• Self-motivated with good time management and interpersonal skills.
• Good team player capable of achieving goals and supporting residents on Islington estates.
• Willing to work weekends on a rota basis (additional enhancement paid).

Other Information

We have a very diverse team and are expanding. We are seeking dynamic individuals who want to fulfil our mission to improve the quality of life on Islington's housing estates. Our objectives and priorities include providing safe, comfortable homes and estates; supporting residents to live well in their communities; increasing resident engagement/feedback and improving analysis from responses and complaints; reducing waste and increasing recycling. We use data to identify and address disparities, promoting a diverse representation of backgrounds and perspectives. We work with Colleague Forums and Trade Unions, supported by allies from the Corporate Management Team, to monitor and evaluate practices, identify barriers, and empower colleagues to promote equality and inclusion. By living out our CARE values (collaborative, ambitious, resourceful, empowering), we embed equality, equity, diversity and inclusion in our work.

Note: Pre-Employment Checks may include: Proof of address, evidence of name changes, right to work in the UK, overseas criminal record check (if applicable), satisfactory references, occupational health clearance, evidence of professional qualifications or registrations, DBS check (where applicable).

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and a Disclosure to the Disclosure and Barring Service may be necessary.

Disability Confident Scheme: Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing reasonable adjustments during the recruitment process and throughout your career with us. More details may be provided during recruitment.

Benefits and Offer

Islington is committed to challenging inequality. Our offer includes: up to 31 days leave per year (increasing to 36 days after five years of local government service), flexible working arrangements, a 35-hour week, learning and development opportunities, competitive pay with London Living Wage, excellent local government pension, Cycle to Work scheme and discounted gym memberships, and local discounts. Priority may be given to those at risk of redundancy within Islington Council. Current redeployment Pool staff will be prioritized if they meet essential criteria for shortlisting.