Business Support Officer

We’re looking for someone who brings energy, precision, and professionalism to our team based at The Hideout, a community hub for care experienced young people. Our ideal candidate will demonstrate:

• Excellent people skills, a professional writing style, and a confident telephone manner
• Strong IT proficiency, particularly in Microsoft Outlook, Word, Excel, and PowerPoint
• Outstanding organisational abilities and time-management skills
• A sharp eye for detail and accuracy
• Experience in minute-taking and managing meeting records
• The ability to work independently and collaboratively within a team
• Initiative to review and improve administrative processes and systems
• A sound understanding of confidentiality and experience handling sensitive information
• Familiarity with invoice processing and financial procedures
• Flexibility to adapt in a busy, fast-paced environment
• Willingness to work occasional evenings
• Previous experience in an administrative role supporting a small team
• A genuine interest in supporting Looked After Children and Care Leavers
• Capability to manage building-related responsibilities
• The ability to manage the building's facilities and liaise with external providers
• Manage office and building supplies

As part of the Business Support Team, your dedication will be rewarded with first-class support and opportunities to grow your career. The successful candidate will be based at The Hideout, 10 Goodinge Road, N7 9LH.

Islington is a place rich with diversity and culture. As a council our sense of purpose couldn’t be clearer: we serve. It’s in the logo. We are committed to challenging inequality in the borough and as one of the largest employers we know that to look after the place and the planet, we have to look after our people. Together we can change the future. We are determined to create a more equal Islington, where everyone who lives here has an equal chance to thrive. To do this, everyone who works at Islington Council lives by a set of values which guide us in everything that we do: collaborative, ambitious, resourceful, and empowering. They spell out ‘CARE’, which is what we think public service is all about.

Our staff benefits include:

• Up to 31 days leave per year, increasing to 36 days after five years of local government service
• A range of flexible working arrangements to maintain a healthy work-life balance, as well as a 35-hour working week
• Learning and development opportunities to maximise your potential
• Competitive pay and a commitment to paying all staff the London Living Wage at minimum
• Excellent local government pension scheme
• Cycle to Work scheme and discounted gym memberships
• Local discounts from restaurants, shops, health and beauty therapists, and more!

We are dedicated to creating an inclusive and equitable workforce, where everyone is treated with dignity and respect. Our workforce strategy places equality, equity, diversity, and inclusion at the heart of everything we do, reaffirming our commitment to fostering a culture of inclusion. We strive to create an environment where all colleagues feel they belong and can safely express their thoughts, ideas, and challenges, without fear of judgement or discrimination. We maintain a zero-tolerance approach to any unlawful discrimination, harassment, or victimisation on the grounds of any protected characteristics under the 2010 Equality Act.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expect all staff, and volunteers to share this commitment. Some posts are subject to the Rehabilitation of Offenders Act 1974 (Exceptions) (England and Wales) Order 2020 and it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service. The post is subject to a basic DBS check, qualifications check and 3 years referencing.

Islington Council operates a guaranteed interview scheme for candidates with disabilities who meet the minimum criteria and we are committed to providing support to applicants who request reasonable adjustments to be made during the recruitment process and throughout their career with us.