At a Glance
- Tasks: Manage day-to-day operations of our London office and ensure a welcoming environment.
- Company: Join ISHA, a community-focused housing organisation in North and East London.
- Benefits: Enjoy 29 days annual leave, health perks, and professional development opportunities.
- Other info: Be part of a diverse team that values inclusion and celebrates success.
- Why this job: Make a real impact by creating a safe and energising workplace for colleagues and visitors.
- Qualifications: Experience in facilities management and strong relationship-building skills required.
The predicted salary is between 44000 - 62000 £ per year.
We are seeking a proactive and experienced Facilities Manager to take ownership of the day-to-day operations of our London office, supporting approximately 90 colleagues while ensuring an excellent experience for visitors. This pivotal role is responsible for maintaining a safe, compliant, efficient, and productive workplace environment.
As this is a brand-new position at ISHA, we are looking for someone who can quickly get up to speed, assess our current facilities management approach, and develop a robust forward-looking strategy that reflects best practice for an organisation of our size. The successful candidate will lead on building safety compliance, workplace adjustments, maintenance, contractor management, sustainability initiatives, and continuous improvement of our office standards.
You will also play a key role in designing and delivering an office improvement programme aimed at modernising and refreshing our workspace—creating a welcoming, energising, and professional environment for colleagues, residents, and visitors. This is an excellent opportunity for someone with a solutions-focused, can-do attitude, who thrives under pressure and takes pride in ensuring the office environment is safe, well managed, and aligned with ISHA’s values.
Key responsibilities:- Oversee the general upkeep and maintenance of the office premises, ensuring all systems (HVAC, lighting, plumbing, etc.) operate effectively.
- Manage planned preventative maintenance (PPM) schedules as well as reactive repairs.
- Liaise with external contractors and service providers to ensure high-quality and cost-effective service delivery.
- Collate, analyse, and present monthly reports, including key performance indicator (KPI) information.
- Ensure adherence to ISHA’s health and safety policies and procedures, acting as a key member of ISHA’s Health & Safety Forum.
We are looking for someone who is:
- Experienced in facilities management, ideally within a similar organisational setting.
- Qualified with a relevant facilities management certification.
- Confident in managing contractors, service contracts, and supplier relationships.
- Able to prioritise a varied workload and respond calmly and efficiently to urgent issues.
- Skilled in building strong working relationships across all levels of the organisation.
About us: Islington and Shoreditch Housing Association (ISHA) is a community and neighbourhood based housing organisation, managing and developing quality affordable housing for people in North and East London, and building homes in Hackney, Islington, and Waltham Forest.
We are ambitious: Our vision is to co-create homes and communities where everyone can flourish so that “if people could choose, they’d choose us”. Co-creation is central to our vision.
We believe that for people to flourish, they need not only to have safety, security, and a sense of belonging, but they also need to be able to contribute to and shape their environment. We believe that for everyone, including our residents, and staff.
Why work with us?We offer a brilliant mix of benefits to support your wellbeing, growth, and work-life balance:
- Generous Leave: 29 days annual leave (plus bank holidays), rising to 31 after five years. Includes office closure over Christmas.
- Pension Perks: Salary sacrifice scheme with up to 10% employer contribution.
- Financial Support: Access to ethical financial services and home contents insurance via London Credit Union.
- Health & Wellbeing: Health cash plan, virtual GP, physio, gym discounts, cycle to work, eye care vouchers, and more.
- Professional Development: Personal Development Plans, study support, loans, and our Management Academy.
- Recognition & Community: Quarterly staff awards, regular team meetups, and a culture of celebrating success.
- Our EDI Council helps shape an inclusive workplace where every voice matters.
- Extra Goodies: Season ticket loans (interest-free) and support for professional subscriptions.
Deadline: 9am, Monday 30 March 2026
Interview: To be confirmed
If you would like to find out more, please click the apply on recruiter's website button. You will be directed to our recruitment site to complete your application for this position. Once you have landed on our website, please follow the instructions.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Our Commitment to Equality, Diversity & Inclusion: At ISHA, we believe everyone deserves to be treated with fairness, respect, and dignity. We’re proud to reflect the rich diversity of the communities we serve and we expect the same inclusive values from everyone we work with.
No agencies please.
Facilities Manager employer: Islington and Shoreditch Housing Association
At ISHA, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that prioritises employee wellbeing and professional growth. Located in the vibrant Finsbury Park area, our Facilities Manager role provides a unique opportunity to shape a modern workplace while enjoying generous benefits such as 29 days of annual leave, a robust pension scheme, and access to health and wellbeing resources. Join us in our mission to create thriving communities where everyone can flourish.
Contact Details:
Islington and Shoreditch Housing Association Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join relevant online groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching ISHA and its values. Understand their approach to facilities management and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Be ready to discuss specific challenges you've faced in facilities management and how you tackled them. This will demonstrate your proactive attitude and ability to thrive under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in joining ISHA and contributing to their mission of creating thriving communities.
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in facilities management. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Show Your Proactive Side:In your application, let us know about times you've taken initiative in previous roles. We’re looking for someone who can hit the ground running, so share examples of how you’ve improved workplace environments or managed projects effectively.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:Don’t forget to submit your application through our recruitment site! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Islington and Shoreditch Housing Association
✨Know Your Stuff
Before the interview, make sure you brush up on your facilities management knowledge. Understand the key responsibilities of the role, like building safety compliance and contractor management. Being able to discuss these topics confidently will show that you're serious about the position.
✨Showcase Your Experience
Prepare specific examples from your past roles that demonstrate your ability to manage maintenance schedules and improve workplace environments. Use the STAR method (Situation, Task, Action, Result) to structure your answers, making it easy for the interviewer to see your impact.
✨Ask Smart Questions
Interviews are a two-way street! Prepare thoughtful questions about ISHA's current facilities management approach and their vision for the office improvement programme. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
✨Be Solutions-Focused
Since they’re looking for someone with a can-do attitude, be ready to discuss how you've tackled challenges in previous roles. Highlight your problem-solving skills and how you’ve implemented sustainable initiatives or improved office standards in the past.
