Communications and Engagement Officer

Communications and Engagement Officer

Full-Time 39678 - 49678 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead communications and engage with communities to make a real impact.
  • Company: Join a small, ambitious housing association dedicated to community service.
  • Benefits: Generous pension, 29 days leave, eye care vouchers, and professional development.
  • Why this job: Be part of a team that values diversity and empowers you to make a difference.
  • Qualifications: Experience in communications and a passion for community engagement.
  • Other info: Inclusive workplace focused on personal growth and wellbeing.

The predicted salary is between 39678 - 49678 £ per year.

Hours: 35 hours per week

Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR

Salary: £39,678

Contract: Permanent

Application Process

Please apply with your CV and a covering letter outlining how your skills and experience match the role description and person specification, as well as expressing your motivation for applying for the role and answering the questions in the recruitment pack. You can also email your application to HR@isha.co.uk. You can find the job description, person specification, and recruitment pack at https://www.isha.co.uk/about-us/jobs/. Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Deadline: 9:00 am on Monday 12 January 2026

Interview: Interview in person at 102 Blackstock Road week commencing 19 January 2026.

Requirements

We are currently recruiting internally and externally for the exciting role of Communications and Engagement Officer. Please apply with your CV and a covering letter telling us:

  • (a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
  • (b) About one challenge that you’ve had in delivering and sustaining a long‑term communications campaign, and what did you learn?
  • (c) What you love most about working in communications.
  • (d) When completing multiple tasks with competing deadlines, how do you prioritise?
  • (e) Anything else you want us to know about you.

Other Information About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for our own people. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work. We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference? If this sounds exciting, we want you on our team. Please do apply.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits. We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with ongoing training and career development opportunities.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier‑free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long‑term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us on 0300 131 7300, at hr@isha.co.uk or via post to 102 Blackstock Road, London, N4 2DR.

Communications and Engagement Officer employer: Islington and Shoreditch Housing Association

ISHA is an excellent employer that prioritises the growth and wellbeing of its employees, offering a generous benefits package including a robust pension scheme, 29 days of annual leave, and ongoing professional development opportunities. Our inclusive work culture fosters diversity and empowers every team member to contribute their unique perspectives, making it a rewarding environment for those passionate about community engagement and communications.
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Contact Detail:

Islington and Shoreditch Housing Association Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Communications and Engagement Officer

✨Tip Number 1

Get to know ISHA and its values inside out! When you walk into that interview, show us how your passion for communications aligns with our mission. We want to see that you’re not just looking for a job, but that you genuinely care about making a difference in our communities.

✨Tip Number 2

Practice makes perfect! Before the interview, run through common questions we might ask, especially around your experience with long-term campaigns. Think of specific examples that highlight your skills and what you’ve learned from challenges. We love a good story!

✨Tip Number 3

Don’t forget to ask us questions too! This is your chance to find out if we’re the right fit for you. Ask about our current projects or how we support our team’s professional development. It shows you’re engaged and really interested in being part of Team ISHA.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it gives you a chance to showcase your tech-savvy side, which is super important in communications. Let’s make this happen together!

We think you need these skills to ace Communications and Engagement Officer

Communication Skills
Engagement Strategies
Campaign Management
Project Management
Problem-Solving Skills
Time Management
Prioritisation
Adaptability
Team Collaboration
Customer Service Orientation
Diversity and Inclusion Awareness
Motivational Skills
Creativity

Some tips for your application 🫡

Tailor Your CV and Cover Letter: Make sure your CV and cover letter are specifically tailored to the Communications and Engagement Officer role. Highlight your relevant skills and experiences that match the job description, and don’t forget to express your motivation for applying!

Answer the Questions Thoughtfully: Take your time to answer the questions in the recruitment pack. Use specific examples from your past experiences to illustrate your points, especially when discussing challenges and what you love about communications.

Showcase Your Personality: Don’t be afraid to let your personality shine through in your application! We want to know what makes you unique and how you can contribute to our team culture at ISHA.

Apply Through Our Website: For a smooth application process, make sure to apply through our website. It’s the best way to ensure your application gets to us directly and is considered promptly!

How to prepare for a job interview at Islington and Shoreditch Housing Association

✨Know Your Stuff

Before the interview, make sure you thoroughly read the job description and person specification. Understand the key responsibilities and skills required for the Communications and Engagement Officer role. This will help you tailor your answers to show how your experience aligns perfectly with what they’re looking for.

✨Prepare Your Stories

Think of specific examples from your past experiences that demonstrate your skills in communications. For instance, be ready to discuss a challenge you faced in a long-term campaign and what you learned from it. This not only shows your problem-solving abilities but also your growth mindset.

✨Show Your Passion

When asked about what you love most about working in communications, let your enthusiasm shine through! Share genuine reasons that reflect your passion for the field and how it connects to ISHA’s mission. This can really set you apart from other candidates.

✨Prioritisation is Key

Be prepared to discuss how you manage multiple tasks with competing deadlines. Think of a time when you successfully prioritised your workload and share that story. This will demonstrate your organisational skills and ability to thrive in a busy environment, which is crucial for this role.

Communications and Engagement Officer
Islington and Shoreditch Housing Association
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