At a Glance
- Tasks: Lead a team to create unforgettable customer experiences with Charlotte Tilbury products.
- Company: Join the fastest growing beauty brand with a unique and empowering culture.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to our rewards platform.
- Other info: Opportunities for growth, training at Charlotte's Magic Academy, and a supportive entrepreneurial environment.
- Why this job: Be part of a magical journey that disrupts the beauty industry and inspires creativity.
- Qualifications: Proven management experience in fast-paced environments, ideally in beauty or retail.
The predicted salary is between 29700 - 36300 £ per year.
- Your Responsibilities
- Reporting in to the Area Manager; you will be responsible for creating and driving an ultimate experience of the Charlotte Tilbury brand and you will do this by exceeding KPI's and inspiring your team to deliver and be the best they can be.
- You will be a customer experience pioneer - customer service does not exist.
You want your customers to be Charlotte Tilbury ambassadors and experience the true magic of Charlotte Tilbury through selling our spellbinding products, leading by example and wanting your customer to return.
- You will be a true coach and mentor to your team.
You will support and develop your team to be the best they can possibly be, through on the job training, coaching and on-going support.
- You are a collaborator and an innovator - you can influence and build lasting relationships cross functionally in retail and in head office.
- Your Skills and Experience
- You will have proven management experience and be operating at Deputy Manager level or above.
You will have a track record of delivering exceptional results from anything ranging from KPI's to people.
Ideally this will be gained from a fast-paced environment such as beauty, retail or FMCG.
- You will be a true leader - who believes their strength is as strong as that of their team.
You will want to inspire your team to be the best versions of themselves - and empower them to think in a limitless way.
- You will be highly organised, and a problem solver who can think on their feet with an innovative spirit. You can also adapt your style and implement processes and routines.
What is in it for you?
- You can only be the best when you are set up to succeed - not only do we offer on the job training.
We offer you the opportunity to attend Charlotte's Magic Academy - where dreams are truly made.
Combining art, commerce and Charlotte's own values.
You will feel truly empowered to live the magic in your role.
- Opportunities to disrupt processes (in a positive way!) and run your business like a true entrepreneur alongside support from your Business Manager and the wider business.
- The opportunity to be part of a company where we celebrate our achievements and you are included. With a real scope for growth and progression to support your own development.
- You receive exclusive launches of our incredible products before anyone else - not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
- As the fastest growing beauty brand - we are on a mission to disrupt and revolutionise the beauty industry.
The way we do this is by our spellbinding products, our show stopping artistry and by building world-class emotional connections with our global customers and colleagues alike.
Our culture is truly unique - we are fearless and want to do things differently, we empower our people to think out of the box and with an entrepreneurial mindset as we continue to expand and grow globally.
Do you dare to dream of being part of something magical where the sky is the limit?
If so - we are looking for inspirational top talent to be part of our growing magic dream.
- We also offer an incredible staff discount, and access to Tilbury Treats - our very own rewards platform allowing you to save money and gain money cannot buy discounts on anything from gym memberships to cinema tickets.
- #J-18808-Ljbffr
Multi-Site Business Manager in Peterborough employer: Islestarr Holdings Ltd.
Islestarr Holdings Ltd. is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive in the luxury cosmetics sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to collaborate with diverse teams across global regions, making it an ideal environment for those seeking meaningful and rewarding careers in procurement and store design.
StudySmarter Expert Advice🤫
We think this is how you could land Multi-Site Business Manager in Peterborough
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Islestarr Holdings Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Islestarr Holdings Ltd.!
We think you need these skills to ace Multi-Site Business Manager in Peterborough
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Islestarr Holdings Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Islestarr Holdings Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Islestarr Holdings Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Islestarr Holdings Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
