At a Glance
- Tasks: Exceed KPIs while delivering world-class customer experiences and artistry.
- Company: Join the innovative Charlotte Tilbury Beauty team, a global sensation in the beauty industry.
- Benefits: Enjoy exclusive product launches, staff discounts, and access to Charlotte's Magic Academy.
- Other info: Flexible shifts, dynamic environment, and opportunities for growth and progression.
- Why this job: Be part of a brand that empowers everyone to feel beautiful and celebrates your achievements.
- Qualifications: Experience in beauty or retail, with a passion for makeup and customer service.
The predicted salary is between 18900 - 23100 £ per year.
You can work at a fast pace to achieve and exceed KPI's. You feed on the buzz of achieving your goals and being the best you can be. You do not want to meet expectations - you exceed them. "Teamwork makes the dream work" is your working motto. You understand your impact and how vital your role is. You can adapt to change at the last minute and be a real support to your managers and colleagues alike.
You champion the art of world-class artistry and an impeccable customer experience. You are a Charlotte Tilbury brand ambassador and want to pass on your knowledge to customer after customer. You live and breathe the Charlotte Tilbury makeup looks and can recreate the magic of these on your customer, as well as offering advice and guidance. You pride yourself on knowing your customers are returning back to you.
You follow the company grooming standards to a tee - you know what good looks like and are not afraid to display this. You will ideally have had some experience as a Sales Advisor, preferably in a fast-paced environment such as beauty, retail or FMCG. You aspire to be part of a beauty brand that disrupts the way it is seen and continues to grow. You love all things Charlotte Tilbury and are not afraid to spread the word.
Ideally, you will have experience in applying makeup and knowing how to adapt your style to different customers with different needs. You champion positivity and can think in a limitless way that makes your energy shine. You are required to be flexible to work on a shift basis, including both early shifts and late shifts.
You will be required to give a five-year working and personal reference, along with a Criminal Reference Check as the store is airside in the departures lounge. This will be discussed in more detail at interview stage.
You can only be the best when you are set up to succeed - not only do we offer on-the-job training, but we also offer you the opportunity to attend Charlotte's Magic Academy, where dreams are truly made. Combining art, commerce and Charlotte's own values, you will feel truly empowered to live the magic in your role.
There are opportunities to disrupt processes (in a positive way!) and have your voice truly heard. You will be part of a company where we celebrate our achievements, and you are included, with a real scope for growth and progression to support your own development.
You receive exclusive launches of our incredible products before anyone else - not only that, you even receive a full Charlotte Tilbury look once you pass your probation. We also offer an incredible staff discount and access to Tilbury Treats, our very own rewards platform allowing you to save money and gain discounts on anything from gym memberships to cinema tickets.
Beauty Expert in Crawley employer: Islestarr Holdings Ltd.
Islestarr Holdings Ltd. is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and innovation thrive in the luxury cosmetics sector. Employees benefit from comprehensive growth opportunities, competitive compensation, and the chance to collaborate with diverse teams across global regions, making it an ideal environment for those seeking meaningful and rewarding careers in procurement and store design.
StudySmarter Expert Advice🤫
We think this is how you could land Beauty Expert in Crawley
✨Get Your Retail Game On
Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!
✨Join Retail Networks and Forums
Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like Islestarr Holdings Ltd., so don’t miss out on building those relationships!
✨Be Ready for Busy Season Opportunities
Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.
✨Show Off Your Customer Service Skills
Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like Islestarr Holdings Ltd.!
We think you need these skills to ace Beauty Expert in Crawley
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.
Tailor Your CV for Retail:When applying for a full-time role like this one at Islestarr Holdings Ltd., customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.
Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at Islestarr Holdings Ltd. and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!
Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show Islestarr Holdings Ltd. that you’re ready to jump in and contribute right away!
How to prepare for a job interview at Islestarr Holdings Ltd.
✨Show Off Your Customer Service Skills
Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!
✨Familiarity with Point of Sale Systems
Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!
✨Understand Product Knowledge
Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.
✨Be Ready for Role-Playing Scenarios
Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!
