Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport

Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport

Newport Full-Time 26227 - 26227 £ / year (est.) No working from home possible
Isle of Wight Youth Trust

At a Glance

  • Tasks: Support young adults with health conditions to secure meaningful employment and provide tailored IAG.
  • Company: Join the Isle of Wight Youth Trust, dedicated to empowering young people aged 16-25.
  • Benefits: Enjoy 26 days annual leave, a dedicated wellbeing day, and flexible working arrangements.
  • Other info: A full UK driving licence and DBS check are mandatory for this role.
  • Why this job: Make a real difference in the lives of young people facing barriers to employment.
  • Qualifications: Minimum one year’s experience supporting young people with complex needs is required.

The predicted salary is between 26227 - 26227 £ per year.

Location: Isle of Wight Youth Trust, Newport and across the Isle of Wight community

Hours: Full Time, 37.5 hours per week

Salary: £26,227

Contract: Fixed term initially until 31 January 2028

Applications close: 12pm on Wednesday 1st July 2026

Roles:

  • Connect to Work (CTW): Employment Assistant
    • Case holding role supporting young adults with health conditions, disabilities or complex barriers to move into and sustain meaningful paid employment.
    • Provide intensive, personalised support from first engagement through to job matching, employer engagement and in work support.
  • Work Placement Assistant (ADAPT)
    • Case holding role providing structured, early‑intervention IAG and practical support to young people who are not in Education, Employment or Training (NEET) or at risk of becoming NEET.
    • Build confidence, motivation and employability while addressing wider barriers such as wellbeing, stability and life skills, developing clear pathways into education, training or employment.
  • IAG Assistant (Prudence Trust)
    • Blend of low level case loading and single interaction work, providing broad, impartial IAG across education, wellbeing, independence and future pathways.
    • Drive continual improvement of the Youth Hub’s digital IAG offer, extending support beyond face‑to‑face settings.

Key Responsibilities:

  • Build trusting, supportive relationships with young people aged 16–25
  • Provide person‑centred information, advice and guidance tailored to individual needs, strengths and aspirations
  • Develop personalised action plans and support young people to overcome barriers to progression
  • Deliver employability support including CV preparation, job applications and interview skills
  • Work proactively with local employers, training providers and partner agencies to open up opportunities
  • Support access to training, education, volunteering and work experience
  • Maintain accurate records and track progress and outcomes using internal systems
  • Work collaboratively with Youth Hub colleagues, DWP Work Coaches and community organisations to provide a seamless, joined‑up service

About You:

We are looking for people who have / are:

  • A minimum of one year’s experience in supporting young people (under 25) with complex needs and barriers to employment, education and/or training
  • Experience of working with young people aged 16–25 in an advisory, mentoring, coaching or support capacity
  • A strong communicator with excellent listening skills
  • Empathetic, approachable and non‑judgemental
  • Passionate about supporting young people to achieve their goals
  • Confident working with individuals from a wide range of backgrounds
  • Motivated, organised and able to manage their own workload
  • Comfortable using IT systems and maintaining accurate records
  • Committed to helping young people progress into education, training or sustainable employment
  • Experience of supported employment approaches, welfare to work programmes or developing digital content and resources would be highly beneficial.

Benefits:

  • People’s Pension scheme
  • Sovereign Healthcare Plan
  • 26 days annual leave plus Christmas closure
  • A dedicated wellbeing day each year
  • Flexible working arrangements
  • Employee Assistance Programme
  • A variety of discounts
  • Training and development opportunities

Additional Information:

A full UK driving licence and DBS enhanced check (performed upon appointment) are requirements of the role.

The Youth Trust is committed to safeguarding and promoting the welfare of everyone we support.

Equal Opportunities:

We encourage applications from people who identify as part of marginalised communities or with experience of living with poor mental health.

Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport employer: Isle of Wight Youth Trust

The Isle of Wight Youth Trust offers a supportive environment with a focus on youth empowerment. Located in Newport, the Trust provides comprehensive benefits including a healthcare plan and training opportunities. Join a team committed to safeguarding and promoting the welfare of young people.

Isle of Wight Youth Trust

Contact Details:

Isle of Wight Youth Trust Recruitment Team

We think you need these skills to ace Youth Trust Information, Advice and Guidance (IAG) Assistants – Three Roles in Newport

Youth Support
Information, Advice and Guidance (IAG)
Empathy
Communication Skills
Listening Skills
Motivational Skills
Organisational Skills