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For Companies At a Glance
- Tasks: Serve delicious food and drinks while creating memorable experiences for customers.
- Company: Join the Isle of Wight Steam Railway, a unique and historic venue.
- Benefits: Flexible hours, competitive pay, and ongoing training in a friendly environment.
- Why this job: Be part of a charming team in a stunning setting with a passion for customer service.
- Qualifications: Customer service skills and a positive attitude; catering experience is a plus.
- Other info: Work amidst beautiful scenery and historic steam trains from April to October.
The predicted salary is between 11 - 13 £ per hour.
Overview
Catering Assistant – Contract term: Seasonal, April - October. Location: Havenstreet, Isle of Wight. Contract Type: Zero Hours. Salary: National Minimum Wage.
Main Purpose of Role
Come and join the Isle of Wight Steam Railway and be a part of a team that delivers an exceptional experience, amidst the charm of historic steam trains and beautiful scenery. As a Catering Assistant, you will work in any of our outlets as required, to provide great customer service and be proactive in ensuring that our customers have a positive, memorable, and inspiring dining experience. This will also include event catering.
Responsibilities
- Assist in the preparation and serving of food and beverages
- Maintain cleanliness and organisation within the catering area
- Engage with customers and provide excellent service
- Be knowledgeable about menu items and particularly Allergens to assist customers who have an intolerance
About You
We’re looking for enthusiastic individuals who:
- Have previous experience in a catering or hospitality environment, this is desirable but not essential
- Have excellent communication and customer service skills
- Have their own transport as this is essential due to location
- Are a keen team player with a positive attitude
- Have the ability to work in a fast paced environment
- Have flexibility to work varied hours including weekends, evenings and holidays
- Are highly organised with a strong attention to detail
- Are willing to learn, develop, and support continuous improvement
What we Offer
- Flexible working schedules
- A chance to work in a beautiful, unique and historic environment
- Competitive pay
- Ongoing training and development opportunities
- Friendly professional working environment
How to Apply
If you are passionate about food and customer service and want to be a part of a unique experience at the Isle of Wight Steam Railway, please send your CV and a brief cover letter to catering manager Stuart Angus at catering@iwsteamrailway.co.uk
Closing date: Friday 20th February 17:00
Catering Assistant - Zero hours contract - Isle of Wight Steam Railway in Ryde employer: Isle of Wight Steam Railway
Contact Detail:
Isle of Wight Steam Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Zero hours contract - Isle of Wight Steam Railway in Ryde
✨Tip Number 1
Get to know the company! Before you apply, do a bit of research on the Isle of Wight Steam Railway. Understanding their values and what makes them unique will help you stand out in interviews.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing an exceptional experience, think of examples from your past where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Be flexible with your availability! This job requires working varied hours, so showing that you're open to weekends and holidays can really boost your chances. Flexibility is key!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team at the Isle of Wight Steam Railway.
We think you need these skills to ace Catering Assistant - Zero hours contract - Isle of Wight Steam Railway in Ryde
Some tips for your application 🫡
Craft a Catchy CV: Make sure your CV stands out! Highlight any relevant experience in catering or hospitality, even if it's just a little. We want to see your personality shine through, so don’t be afraid to add a personal touch!
Write a Personal Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for the role. Share your passion for food and customer service, and let us know what excites you about working at the Isle of Wight Steam Railway!
Show Off Your Flexibility: Since this is a zero hours contract, we love to see candidates who are flexible with their availability. Mention your willingness to work weekends, evenings, and holidays – it’ll definitely catch our eye!
Apply Through Our Website: We encourage you to apply directly through our website! It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates from us.
How to prepare for a job interview at Isle of Wight Steam Railway
✨Know Your Menu
Familiarise yourself with the menu items, especially any allergens. This will not only show your enthusiasm for the role but also prepare you to assist customers effectively during the interview.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you engaged with customers and resolved any issues, as this is key for a Catering Assistant role.
✨Demonstrate Team Spirit
Be ready to discuss how you work well in a team. Share specific instances where you collaborated with others to achieve a common goal, as teamwork is essential in a fast-paced catering environment.
✨Flexibility is Key
Highlight your availability and willingness to work varied hours, including weekends and holidays. This shows that you’re adaptable and ready to meet the demands of the job, which is crucial for a zero hours contract.
