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- Tasks: Serve delicious food and drinks while creating memorable experiences for customers.
- Company: Join the Isle of Wight Steam Railway, a unique and historic venue.
- Benefits: Flexible hours, competitive pay, and ongoing training in a friendly environment.
- Why this job: Be part of a charming team amidst beautiful scenery and historic steam trains.
- Qualifications: Customer service skills and a positive attitude; catering experience is a plus.
- Other info: Ideal for those who love food and want to work in a vibrant setting.
The predicted salary is between 10 - 13 £ per hour.
Contract term: Seasonal, April - October.
Location: Havenstreet, Isle of Wight.
Contract Type: Zero Hours.
Salary: National Minimum Wage.
Main Purpose of Role: Come and join the Isle of Wight Steam Railway and be a part of a team that delivers an exceptional experience, amidst the charm of historic steam trains and beautiful scenery. As a Catering Assistant, you will work in any of our outlets as required, to provide great customer service and be proactive in ensuring that our customers have a positive, memorable, and inspiring dining experience. This will also include event catering.
Responsibilities:
- Assist in the preparation and serving of food and beverages
- Maintain cleanliness and organisation within the catering area
- Engage with customers and provide excellent service
- Be knowledgeable about menu items and particularly Allergens to assist customers who have an intolerance
About You: We’re looking for enthusiastic individuals who:
- Have previous experience in a catering or hospitality environment, this is desirable but not essential
- Have excellent communication and customer service skills
- Have their own transport as this is essential due to location
- Are a keen team player with a positive attitude
- Have the ability to work in a fast paced environment
- Have flexibility to work varied hours including weekends, evenings and holidays
- Are highly organised with a strong attention to detail
- Are willing to learn, develop, and support continuous improvement
What we Offer:
- Flexible working schedules
- A chance to work in a beautiful, unique and historic environment
- Competitive pay
- Ongoing training and development opportunities
- Friendly professional working environment
How to Apply: If you are passionate about food and customer service and want to be a part of a unique experience at the Isle of Wight Steam Railway, please send your CV and a brief cover letter to catering manager Stuart Angus at catering@iwsteamrailway.co.uk
Closing date: Friday 20th February 17:00
Catering Assistant - Isle of Wight Steam Railway in Ryde employer: Isle of Wight Steam Railway
Contact Detail:
Isle of Wight Steam Railway Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Catering Assistant - Isle of Wight Steam Railway in Ryde
✨Tip Number 1
Get to know the company! Research the Isle of Wight Steam Railway and its values. When you show genuine interest in their mission, it’ll shine through in your conversations and make you stand out.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing a memorable dining experience, think of examples from your past where you’ve gone above and beyond for customers. Be ready to share these stories!
✨Tip Number 3
Be flexible and positive! The job requires working varied hours, so show that you’re adaptable and ready to jump in wherever needed. A can-do attitude will definitely impress the hiring team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at the Isle of Wight Steam Railway.
We think you need these skills to ace Catering Assistant - Isle of Wight Steam Railway in Ryde
Some tips for your application 🫡
Craft a Catchy CV: Your CV is your first impression, so make it count! Highlight any relevant experience in catering or hospitality, even if it's just a part-time gig. We want to see your skills shine!
Personalise Your Cover Letter: Don’t just send a generic cover letter. Tailor it to the role at the Isle of Wight Steam Railway. Mention why you’re excited about working with us and how you can contribute to our team.
Show Off Your Customer Service Skills: Since we’re all about providing an exceptional experience, make sure to showcase your customer service skills in both your CV and cover letter. Share examples of how you've gone above and beyond for customers in the past!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s super easy, and you’ll be one step closer to joining our fantastic team at the Isle of Wight Steam Railway!
How to prepare for a job interview at Isle of Wight Steam Railway
✨Know the Menu Inside Out
Make sure you familiarise yourself with the menu items, especially any allergens. This will not only help you answer questions confidently but also show your enthusiasm for the role and commitment to customer service.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Whether it’s a time you went above and beyond or handled a difficult situation, these stories will highlight your suitability for the role.
✨Demonstrate Team Spirit
As a Catering Assistant, teamwork is key. Be ready to discuss how you’ve worked effectively in a team before. Share instances where you supported colleagues or contributed to a positive working environment.
✨Be Ready for a Fast-Paced Environment
Think of examples that showcase your ability to thrive under pressure. Whether it’s during busy service times or managing multiple tasks, demonstrating your adaptability will impress the interviewers.
