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- Tasks: Join our Supply Chain Team to assist with stock replenishment and customer queries.
- Company: Be part of the Isle of Wight NHS Trust, dedicated to compassionate care.
- Benefits: Enjoy perks like an onsite nursery, cycle-to-work scheme, and local discounts.
- Why this job: Make a difference in healthcare while enjoying a flexible work environment on a beautiful island.
- Qualifications: GCSEs in Maths and English; customer service experience preferred.
- Other info: Full training provided; opportunities for NVQ qualifications available.
The predicted salary is between 21500 - 23500 £ per year.
This vacancy is open to employees of Isle of Wight NHS Trust and Portsmouth Hospitals University NHS Trust only
The Trust\’s Procurement & Supply department needs an enthusiastic team player to join our Supply Chain Team, to provide essential services to wards and departments, through the Queen Alexandra and St Mary\’s Hospital.
Some knowledge of supply chain management and use of hand held bar code readers would be useful, however not essential along with the use of Procurement and Inventory systems, however full training will be provided.
You should have experience of working in a customer services environment and be prepared to undertake light lifting.
Keyboard skills are essential.
You will have a flexible approach to work and the ability to communicate well with customers and colleagues. You will be able to prioritise your workload whilst understanding that you have to meet deadlines.
Whilst the Procurement Team is based at Lakeside North Harbour, our Supply Chain Teams are based at the Queen Alexandra Hospital in Portsmouth as well as St Mary\’s Hospital on the Isle of Wight.
Main duties of the job
To Assist with the Provision of supply chain service to wards and departments, replenishing stock to agreed levels, checking and putting away goods on receipt.
To represent the department and deal with customer Queries and complaints in a professional and positive way.
About us
Working for our Trust brings a variety of benefits, including an onsite day nursery, cycle-to-work scheme, discounts at local businesses and gyms, and the opportunity to hire Trust\’s beach hut in Ryde. We offer many flexible working opportunities, speak to us about how we might be able to accommodate a flexible working arrangement for you and if it works for the service, we will do our best to make it work for you.
The Isle of Wight is a unique and stunning gem located off the South Coast of England, a short ferry journey from Portsmouth and Southampton, with journey times taking from as little as 10 minutes. London can be reached in 90 minutes by rail from Southampton or Portsmouth. The island offers an amazing coastline with beautiful countryside, year-round events, festivals and award-winning attractions.
Our 2020-2025 strategy sets out to ensure that we continue to be a provider of excellent and compassionate care. As part of this strategy, we are proactively taking steps to ensure that we recruit and retain the highest quality of talent to provide CARE and we would welcome applications from under-represented groups to ensure our Trust is an inclusive and diverse employer.
Job responsibilities
Our vision for Single Corporate ServicesIsle of Wight NHS Trust (IWT) and Portsmouth Hospitals University NHS Trust (PHU) have a shared vision of a single corporate service across our two organisations, supported by a single set of identical systems and processes, under joint leadership, to drive significant efficiencies, improve employee experience, and return time to patient care.
Why are we changing the way we deliver Corporate Services?Working as a partnership, both IWT and PHU have a shared vision for excellence in care for our patients and communities; with a set of strategic aims underpinning how we will achieve this. The creation of a single corporate service is essential for us to support our clinical and operational services, and our wider transformation programme.
Please see attached job description for full details of the role.
Person Specification
Experience
- Education to GCSE or equivalent, including Mathematics and English
- including Mathematics and English NVQ Level 3 or CIPS Foundation Level
- Experience of working in a service industry
- Warehouse or general retail experience
- Training in moving and handling goods including use of a Forklift.
- Working towards an NVQ qualification
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£24,937 to £26,598 a yearpro rata, per annum
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Supply Chain Coordinator employer: Isle of Wight NHS Trust
Contact Detail:
Isle of Wight NHS Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supply Chain Coordinator
✨Tip Number 1
Familiarise yourself with the specific supply chain processes used in healthcare settings. Understanding how hospitals manage their inventory and procurement can give you an edge during interviews.
✨Tip Number 2
Network with current employees at the Isle of Wight NHS Trust or Portsmouth Hospitals University NHS Trust. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your customer service experience in detail. Since the role involves dealing with queries and complaints, showcasing your problem-solving skills and ability to communicate effectively will be crucial.
✨Tip Number 4
Be ready to demonstrate your flexibility and ability to prioritise tasks. Think of examples from your past work where you successfully managed multiple responsibilities under tight deadlines.
We think you need these skills to ace Supply Chain Coordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Supply Chain Coordinator position. Tailor your application to highlight relevant experiences that align with these duties.
Highlight Relevant Experience: Emphasise any experience you have in customer service or supply chain management. If you have worked in a similar environment, mention specific tasks you performed that relate to the role, such as stock replenishment or handling customer queries.
Showcase Your Skills: Make sure to include your keyboard skills and any familiarity with procurement and inventory systems. If you have experience with bar code readers or light lifting, mention these as well to demonstrate your readiness for the role.
Personalise Your Application: Write a personalised cover letter that reflects your enthusiasm for the position and the Trust's values. Mention why you want to work for Isle of Wight NHS Trust and how you can contribute to their mission of providing excellent care.
How to prepare for a job interview at Isle of Wight NHS Trust
✨Show Your Customer Service Skills
Since the role requires experience in a customer service environment, be ready to share specific examples of how you've handled customer queries or complaints in the past. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Flexibility
The job calls for a flexible approach to work. Be prepared to discuss how you've adapted to changing circumstances in previous roles. This could include managing unexpected challenges or adjusting priorities to meet deadlines.
✨Familiarise Yourself with Supply Chain Basics
While specific knowledge of supply chain management isn't essential, having a basic understanding can set you apart. Brush up on key concepts and be ready to discuss how they relate to the role, even if it's from a theoretical standpoint.
✨Prepare for Practical Scenarios
Given that the role involves tasks like replenishing stock and checking goods on receipt, think about how you would approach these responsibilities. You might be asked situational questions, so consider how you'd handle various scenarios related to inventory management.