Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support young people and families with clear communication and empathy.
- Company: Join Phoenix Care Group Ltd, dedicated to providing top-notch support services.
- Benefits: Enjoy a competitive salary, flexible working, and a robust benefits package.
- Why this job: Make a real impact while developing your skills in a supportive environment.
- Qualifications: Strong interpersonal skills, patience, and a willingness to learn are essential.
- Other info: Driving is required; shifts cover days, evenings, and weekends.
-
You will be able to communicate clearly and sensitively when talking to the young people and their families and Professionals involved.
-
You’ll be a great listener too!
-
Interpersonal skills are essential, report writing, and incident recording is required so accurate record taking and IT skills are essential.
-
You’ve got this! You’ll be able to remain calm under pressure and possess excellent time management awareness.
-
You must be able to follow instruction and ensure necessary procedures are adhered to.
-
A high level of patience and emotional resilience. Being empathetic and showing kindness must be in your toolkit.
-
We have multiple sites across the Island; therefore, this role would benefit someone who can drive and has their own vehicle.
The position is on a rota basis with shifts covering days, evenings, and weekends as we are a 24/7 service. As part of our team, you will deliver the highest standards of support to our residents and we will reward your commitment to excellence with a competitive salary starting at £12.25 ph. rising to £12.75 after 3 months’ probation. You will receive all the training and support required for career advancement with regular supervision and mentoring, fast-tracking your pathway to success. We strongly believe in providing opportunities for our staff to meet their full potential and our excellent staff benefits package shows our appreciation for all your hard work., * Excellent starting rate of £12.25ph
-
Sleep-in allowance paid.
-
We offer a robust induction programme, full training and continuous learning and development – previous experience of working in a childcare environment is desired but not essential as all training is provided.
-
Paid for Enhanced DBS
-
Wellbeing support
-
Flexible working
-
Casual Dress Code
-
Perkbox
-
Refer a Friend Bonus
-
Health Shield Medical Plan
-
Blue Light Card
Post 16 Support Worker - Phoenix Care Group Ltd employer: Isle of Wight Jobs Limited
Contact Detail:
Isle of Wight Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Post 16 Support Worker - Phoenix Care Group Ltd
✨Tip Number 1
Make sure to highlight your interpersonal skills during the interview. Since communication is key in this role, think of specific examples where you've effectively communicated with young people or their families.
✨Tip Number 2
Demonstrate your ability to remain calm under pressure. Prepare a scenario from your past experiences where you successfully managed a stressful situation, showcasing your emotional resilience and patience.
✨Tip Number 3
Since the role requires driving, be ready to discuss your driving experience and how having your own vehicle can benefit your work. This shows your commitment to being flexible and available for shifts across multiple sites.
✨Tip Number 4
Familiarize yourself with the procedures and protocols relevant to the role. Being knowledgeable about these will help you follow instructions accurately and demonstrate your readiness to adhere to necessary procedures.
We think you need these skills to ace Post 16 Support Worker - Phoenix Care Group Ltd
Some tips for your application 🫡
Highlight Interpersonal Skills: Make sure to emphasize your interpersonal skills in your application. Mention specific experiences where you effectively communicated with young people, families, or professionals, showcasing your ability to listen and respond sensitively.
Detail Your Record Keeping Abilities: Since report writing and incident recording are essential for this role, provide examples of your experience with accurate record-keeping. Highlight any relevant IT skills that support your ability to maintain detailed documentation.
Showcase Emotional Resilience: Demonstrate your emotional resilience and patience in your application. Share instances where you remained calm under pressure and how you managed challenging situations with empathy and kindness.
Mention Flexibility and Availability: Given the rota basis of the position, clearly state your availability for shifts covering days, evenings, and weekends. If you have a driving license and your own vehicle, be sure to mention this as it is beneficial for the role.
How to prepare for a job interview at Isle of Wight Jobs Limited
✨Show Your Communication Skills
Since clear and sensitive communication is key in this role, practice articulating your thoughts and experiences. Be prepared to discuss how you've effectively communicated with young people and their families in the past.
✨Demonstrate Empathy and Patience
Highlight your ability to remain calm under pressure and show kindness. Share specific examples from your previous experiences where you had to exercise patience and emotional resilience.
✨Prepare for Situational Questions
Expect questions that assess your interpersonal skills and ability to follow procedures. Think of scenarios where you had to manage time effectively or adhere to instructions, and be ready to discuss them.
✨Familiarize Yourself with the Role's Requirements
Understand the importance of report writing and incident recording. Brush up on your IT skills and be ready to explain how you would ensure accurate record-keeping in your role.
