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- Tasks: Lead and motivate the housekeeping team to maintain top-notch cleanliness and guest satisfaction.
- Company: Join Tapnell Farm, a vibrant destination focused on exceptional guest experiences.
- Benefits: Enjoy competitive wages, discounts at Tapnell Farm, and discounted ferry travel.
- Why this job: Be part of a positive work culture while ensuring guests have a comfortable stay.
- Qualifications: Experience in housekeeping supervision, strong leadership skills, and a full clean driving license required.
- Other info: Flexibility for shifts, including weekends and holidays, is essential.
The predicted salary is between 24000 - 36000 £ per year.
Job Overview: We are seeking an experienced and dedicated Housekeeping Supervisor to oversee the daily operations of our housekeeping department at Tapnell Farm. This role requires strong leadership & motivational skills to ensure high standards of cleanliness and maintenance across the properties while providing exceptional service to guests. The Housekeeping Supervisor, working under the housekeeping manager, will be responsible for managing a team of housekeeping staff, ensuring the effective use of resources, and maintaining a clean, safe, and comfortable environment for guests., 1. Team Leadership and Supervision:
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Manage, supervise and motivate the housekeeping staff ensuring efficiency and attention to detail.
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Schedule and assign tasks to housekeeping staff based on workload and guest requirements.
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Conduct performance reviews, provide feedback, and address any performance issues.
- Quality Control and Standards:
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Ensure that all areas of the facility, including guest accommodation, public spaces and back of house meet established cleanliness and safety standards.
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Perform routine inspections to ensure cleanliness, organization, and maintenance of all rooms and facilities.
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Implement and monitor cleaning protocols, safety guidelines, and proper use of cleaning equipment and chemicals.
- Inventory and Supplies Management:
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Oversee inventory control of housekeeping supplies, linen, and cleaning products.
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Ensure that housekeeping staff has the necessary supplies and equipment to perform tasks efficiently.
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Order supplies as required
- Guest Relations:
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Working with other accommodation team members to address guest concerns or complaints related to cleanliness and resolve issues in a professional and timely manner.
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Ensure that all guest rooms are cleaned and maintained according to the company standards, ensuring guest satisfaction and comfort.
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Work with other departments, including maintenance and reception, to ensure seamless operations and high guest satisfaction.
- Health and Safety Compliance:
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Ensure all cleaning activities follow proper safety protocols, including Coshh, handling of chemicals and equipment.
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Monitor adherence to health and safety regulations to ensure the safety and well-being of guests and employees.
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Report maintenance issues or safety hazards promptly to the appropriate departments.
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Proven experience as a Housekeeping Supervisor or similar role.
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Strong leadership, organizational and team management skills.
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In-depth knowledge of cleaning procedures, safety standards, and equipment.
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Excellent organizational skills and meticulous attention to detail to maintain the high quality and standards already in place
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Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
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Strong communication and interpersonal skills.
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Flexibility to work shifts, including weekends and holidays, as needed.
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Full clean driving licence essential.
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Competitive wage
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Positive and dynamic work environment
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Discounts at Tapnell Farm
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Discounted ferry travel
Housekeeping Supervisor employer: Isle of Wight Jobs Limited
Contact Detail:
Isle of Wight Jobs Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Supervisor
✨Tip Number 1
Showcase your leadership skills during the interview. Be prepared to discuss specific examples of how you've motivated and managed a team in previous roles. Highlight any successful initiatives you've implemented that improved efficiency or guest satisfaction.
✨Tip Number 2
Familiarize yourself with cleaning protocols and safety standards relevant to the hospitality industry. Being able to speak knowledgeably about these topics will demonstrate your expertise and commitment to maintaining high standards.
✨Tip Number 3
Prepare to discuss how you handle guest complaints and ensure satisfaction. Share examples of how you've resolved issues in a professional manner, as this is crucial for the Housekeeping Supervisor role.
✨Tip Number 4
Emphasize your organizational skills and ability to multitask. Provide examples of how you've successfully managed inventory and supplies in past positions, ensuring that your team had everything they needed to perform their tasks efficiently.
We think you need these skills to ace Housekeeping Supervisor
Some tips for your application 🫡
Highlight Leadership Skills: Make sure to emphasize your leadership and team management experience in your application. Provide specific examples of how you've motivated and supervised a team in previous roles.
Detail Your Cleaning Knowledge: Showcase your in-depth knowledge of cleaning procedures, safety standards, and equipment. Mention any relevant certifications or training that demonstrate your expertise in maintaining high cleanliness standards.
Demonstrate Guest Relations Experience: Include examples of how you've successfully handled guest concerns or complaints in the past. Highlight your ability to work collaboratively with other departments to ensure guest satisfaction.
Showcase Organizational Skills: Illustrate your organizational skills by discussing how you manage inventory and supplies effectively. Mention any systems or processes you've implemented to ensure efficiency in housekeeping operations.
How to prepare for a job interview at Isle of Wight Jobs Limited
✨Show Your Leadership Skills
As a Housekeeping Supervisor, strong leadership is key. Be prepared to share examples of how you've successfully managed and motivated a team in the past. Highlight your ability to conduct performance reviews and address issues effectively.
✨Demonstrate Attention to Detail
This role requires meticulous attention to detail. During the interview, discuss specific cleaning protocols or quality control measures you've implemented in previous positions. Show that you understand the importance of maintaining high cleanliness standards.
✨Discuss Guest Relations Experience
Guest satisfaction is crucial in this role. Be ready to talk about how you've handled guest complaints or concerns related to cleanliness. Provide examples of how you resolved issues professionally and ensured a positive experience for guests.
✨Highlight Health and Safety Knowledge
Understanding health and safety compliance is essential. Prepare to discuss your knowledge of safety protocols, including handling chemicals and equipment. Mention any relevant training or certifications that demonstrate your commitment to a safe working environment.
