Pensions Administration Manager

37 hours a week

We are looking for a new Pensions Administration Manager to take the service forward and ensure a quality service delivery for over 18,000 active members, pensioners, and others reliant on our pension fund service. This represents an excellent opportunity to advance your career in pensions management as well as playing a key role in governance matters and project work.

Your role will be to lead the administration team in the provision of first-class administration services to both employers, employees, and retired members. You will promote excellent customer service and know how to develop your service and the people, processes, and technology available to deliver it.

As Pension Administration Manager you will:

1. Ensure the provision of the highest quality pension administration services.
2. Be involved in guiding and implementing strategic projects and change.
3. Provide specialist advice and solutions on a broad range of complex queries.
4. Train, mentor, and support your team.
5. Maintain support for the pension board and the pension fund committee in managing the scheme and ensuring compliance with all expected standards.

You can offer:

1. Significant experience working with UK defined benefit pension schemes.
2. A demonstrable track record of motivating and managing a team.
3. Sound knowledge of Pension Administration and related legislation.
4. Highly organised with an ability to work pro-actively and independently.

This is an exciting opportunity where you’ll play a major role in ensuring our pension function continues to be first class during a time of change across local authority pensions. We value our friendly and supportive workplace culture and encourage staff to develop their skills and also promote working flexibly. Hybrid working will therefore be a feature of the post.

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