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- Tasks: Welcome library users, assist with finding information, and manage book stock.
- Company: Join the Isle of Wight Council, a diverse and inclusive employer.
- Benefits: Enjoy 32 days annual leave, pension scheme, discounts, and flexible working options.
- Why this job: Be part of a community-focused team promoting literacy and learning.
- Qualifications: 5 GCSEs at grade 4/C or above, including English and Maths.
- Other info: Opportunities for relocation support and travel allowances available.
22 hours per week
We are looking to recruit a Library Assistant to work at Ryde Library. The post is for 3 days a week (22 hours), this will often include Saturdays.
The main duties in this post are to welcome users into the library, give them the help they need to find books and information, and make full use of the library’s ICT facilities. Library Assistants also assist Library Supervisors and Senior Assistants to run the library on a day-to-day basis and help manage the book stock. In addition, Library Assistants have a role in promoting the library service to local communities, and working effectively with volunteers.
We are looking for a person with customer facing library or retail experience, who has excellent communication and ICT skills, including good research skills and attention to detail. You must be willing to join in with activities involving adults and children and have a positive outgoing attitude.
Essential qualifications for the post are 5 GCSEs or equivalent at grade 4/C and above, including English and Maths, and ECDL or equivalent computer skills.
For further information or an informal discussion, please contact Joanna Cooke at 01983 823824 or emailjoanna.cooke@iow.gov.uk
Join #TeamIWC and you\’ll receive our staff benefits package, including:
- Annual leave entitlement of 32 days p/a PLUS public holidays!
- Local Government pension scheme
- Discounted Solent ferry travel
- Island bus network discount
- Cycle to work scheme
- Staff parking permit scheme
- Discounted island sports & leisure gym membership
- National and local discounts & benefits schemes
- Relocation scheme of up to £8,000 may be available for some roles (subject to criteria)
- Travel allowance may be available if commuting from the mainland (subject to criteria)
Find out more about working for the Isle of Wight Council and living on the Island.
The Isle of Wight Council currently does not have a license to sponsor overseas workers.
We actively promote the diversity of our workforce, and provide flexible working options (where appropriate) to support the different needs of our employees. We are an equal opportunities employer, proud to encourage applications from all cultures, backgrounds and abilities to better reflect the diversity within our local community.
We are aDisability Confident employer. Along with a number of commitments, this means, providing you meet the basic essential requirements of the advertised role and have declared yourself as disabled, you will be offered an opportunity for an interview within the council.
The Isle of Wight Council protects its employees from discrimination, and this is supported by;
our values, culture and inclusivity
The Isle of Wight Council’s Terms & Conditions of employment are available upon request. Please contact our recruitment team viaadverts@iow.gov.ukif you would like to receive a copy.
The Isle of Wight Council reserve the right to close vacancies earlier than stated, if required. To ensure your application is considered, it is recommended to submit your application promptly.
For support completing your online application or for further information on how to apply, phone 01983 823134 or emailcallcentre@iow.gov.ukOnly applications submitted online by the closing date will be accepted.
We often receive a high volume of applicants for our vacancies. If you do not hear from the recruiting manager within three weeks of the closing date, we regret that your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.
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Library Assistant - Library Service employer: Isle of Wight Council
Contact Detail:
Isle of Wight Council Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Library Assistant - Library Service
✨Tip Number 1
Familiarise yourself with the library's services and community programmes. Understanding what Ryde Library offers will help you engage with users effectively and demonstrate your enthusiasm for the role during any discussions.
✨Tip Number 2
Highlight your customer service experience in your conversations. Since the role involves welcoming users and assisting them, showcasing your ability to interact positively with the public can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss your ICT skills and how you've used them in previous roles. Being able to articulate your proficiency with technology will reassure the hiring team that you can manage the library's ICT facilities effectively.
✨Tip Number 4
Be ready to share ideas on promoting library services to the local community. Showing initiative and creativity in how you would engage with both adults and children can demonstrate your commitment to enhancing the library's outreach.
We think you need these skills to ace Library Assistant - Library Service
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and qualifications required for the Library Assistant position. Tailor your application to highlight relevant experience in customer service, library work, or retail.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles that involved customer interaction, communication skills, and ICT proficiency. Mention specific examples of how you've helped users find information or managed stock in a similar environment.
Show Enthusiasm for Community Engagement: Demonstrate your willingness to engage with the local community and participate in activities involving both adults and children. Share any past experiences where you promoted services or worked with volunteers.
Proofread Your Application: Before submitting, ensure your application is free from spelling and grammatical errors. A well-presented application reflects attention to detail, which is crucial for this role. Consider asking someone else to review it for clarity and impact.
How to prepare for a job interview at Isle of Wight Council
✨Show Your Customer Service Skills
As a Library Assistant, you'll be interacting with users regularly. Be prepared to share examples of your previous customer-facing experience, whether in a library or retail setting, and highlight how you effectively assisted customers.
✨Demonstrate ICT Proficiency
Since the role requires good ICT skills, brush up on your computer knowledge and be ready to discuss any relevant software or systems you've used. You might even want to mention specific tasks where your ICT skills made a difference.
✨Emphasise Teamwork and Community Engagement
The job involves working with volunteers and promoting library services. Prepare to talk about your experiences in teamwork and community involvement, showcasing your ability to engage with diverse groups.
✨Prepare for Scenario Questions
You may be asked how you would handle specific situations, such as assisting a user who can't find a book or dealing with a busy Saturday. Think through potential scenarios and how you would respond to demonstrate your problem-solving skills.
