Creditors Payment Assistant

Overview

Salary Grade 3, £25,185 to £25,450 per annum pro-rata (actual salary £18,718.58 to £18,915.54)

Location: County Hall, Newport (IOW) or Westridge Centre, Ryde, Isle of Wight and agile working.

Do you thrive in a data-driven environment where accuracy really matters? Do you want to be part of a friendly and professional team that provides a core service for IWC teams requiring close work with colleagues across council departments?

How does 32 days annual leave PLUS bank holidays sound (both pro-rated to a 27.50-hour work week), along with a government pension and a host of staff benefits?

About the Role

Our high-performing Creditor Payments Team is responsible for processing payment information received from council suppliers and service departments. We’re now looking for an enthusiastic and committed Creditors Assistant to join us and help ensure payments are made accurately, efficiently, and in line with financial regulations.

Duties will include:

• Accurate input and processing of payment documents using financial systems.
• Liaising with colleagues across Council departments and external Creditors.
• Providing information to Team Leaders regarding complex payment queries for resolution.

Your attention to detail will be essential in ensuring the correct payments are made to Council Creditors and Individuals.

What You’ll Need to Demonstrate

• A good eye for detail and accuracy – this is a data-heavy role where precision input is key.
• Strong verbal communication skills to work effectively with internal and external contacts.
• Team working skills – we’re collaborative and supportive.
• The ability to work to strict deadlines in a performance-driven environment.
• Confidence in understanding and applying regulations when processing payments.

Qualifications & Experience

• Previous experience in an administrative or financial environment is desirable.
• A minimum qualification of 4 GCSEs Grade 9-4 (A–C), including English and Maths (or equivalent) are required.

Why Join Us?

• Be part of a welcoming and professional team.
• Enjoy flexible working arrangements and a healthy work-life balance.
• Benefit from excellent public sector perks including pension, leave, staff benefits with companies and wellbeing support.
• Join a team that ensures suppliers are paid promptly, helping services run smoothly across the Island.
• We provide ongoing support, training and opportunities for growth.

If this sounds like your kind of role, we’d love to hear from you!

For Further Information

For further information or an informal discussion please contact Tonya Jayston on 01983 821000 ext. 8839.

Staff Benefits

• Join #TeamIWC and enjoy our staff benefits package, including 32 days of annual leave plus public holidays.
• Local Government pension scheme and various discounts and wellbeing initiatives.
• Discounted Solent ferry travel, island bus network discount, cycle to work scheme, staff parking permit scheme, and discounted gym membership.
• Relocation allowance (up to £8,000, subject to criteria) and potential travel allowance for mainland commuters (subject to criteria).

Find out more about working for the Isle of Wight Council and living on the Island.

The Isle of Wight Council currently does not have a license to sponsor overseas workers.

We actively promote the diversity of our workforce and provide flexible working options to support the needs of our employees. We are an equal opportunities employer and encourage applications from all cultures, backgrounds and abilities to reflect the diversity within our local community.

We are a Disability Confident employer. If you declare yourself as disabled and meet the basic essential requirements of the advertised role, you will be offered an opportunity for an interview within the council.

The Isle of Wight Council protects its employees from discrimination, supported by our policies and codes of conduct. Terms & Conditions of employment are available upon request. Please contact our recruitment team via adverts@iow.gov.uk to receive a copy.

The Isle of Wight Council reserve the right to close vacancies earlier than stated. To ensure your application is considered, please submit promptly.

For support completing your online application or for further information on how to apply, phone 01983 823134 or email callcentre@iow.gov.uk. Only applications submitted online by the closing date will be accepted.

We often receive a high volume of applications. If you do not hear from the recruiting manager within three weeks of the closing date, your application will not have been successful on this occasion. Please revisit our job page for alternate posts that may be suitable.