Operations Manager- Food & Beverage in Southampton

Operations Manager- Food & Beverage in Southampton

Southampton Full-Time 37000 - 51800 £ / year (est.) No home office possible
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Isle of Mull Hotel & Spa, Craignure

At a Glance

  • Tasks: Oversee food and beverage operations, ensuring smooth hotel running and guest satisfaction.
  • Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
  • Benefits: Competitive salary, instant wage access, health rewards, and career development opportunities.
  • Why this job: Be part of a team that creates unforgettable experiences for guests every day.
  • Qualifications: Experience in senior management and knowledge of PMS/POS systems required.
  • Other info: Flexible hours, breathtaking locations, and a supportive team culture await you.

The predicted salary is between 37000 - 51800 £ per year.

Join Crerar Hotels where passion meets hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests and that starts with you! Whether you're an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.

As an Operations Manager at Crerar Hotels, you will be entrusted with overseeing all food and beverage operations to ensure the smooth running of the hotel. With experience in a senior management position at a quality hotel and a background in either a Management degree or equivalent industry experience, you will bring a strong understanding of PMS/POS systems and a high level of professionalism to the role. This full-time, flexible position requires working weekends and involves collaborating closely with all hotel departments to anticipate and exceed guest expectations.

Your ability to stay calm under pressure and multi-task efficiently in a fast-paced environment will be key. You will work directly with the General Manager to achieve the hotel's vision and strategy, contribute to budget and P&L reviews, and take responsibility for stock yield and management. In addition, you'll handle guest inquiries, train and develop staff, and leverage your knowledge of the hotel's amenities to drive upselling and enhance the overall guest experience.

Why Work with Us?

  • Salary of £37,000
  • Wagestream: Get instant access to your earned wages when you need them.
  • YuLife: Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
  • Echo: Our brand-new communications platform keeps you connected and engaged.
  • Career Development: We invest in our people with fantastic training and progression opportunities.
  • Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
  • Exclusive Discounts: Stay, dine, and relax at our beautiful hotels at special team rates.
  • Work in Breathtaking Locations: From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!

Be part of something special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!

Operations Manager- Food & Beverage in Southampton employer: Isle of Mull Hotel & Spa, Craignure

At Crerar Hotels, we pride ourselves on being an exceptional employer that values passion and dedication in the hospitality industry. With a strong focus on employee well-being, we offer fantastic benefits such as Wagestream for instant wage access, comprehensive health rewards through YuLife, and extensive career development opportunities. Working in our stunning locations across Scotland and the Lake District, you'll be part of a supportive team that celebrates achievements and fosters personal growth, making every day a rewarding experience.
Isle of Mull Hotel & Spa, Craignure

Contact Detail:

Isle of Mull Hotel & Spa, Craignure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Operations Manager- Food & Beverage in Southampton

✨Tip Number 1

Network like a pro! Reach out to folks in the hospitality industry, especially those who work at Crerar Hotels. A friendly chat can open doors and give you insider info about the company culture and what they really value in an Operations Manager.

✨Tip Number 2

Prepare for the interview by knowing your stuff! Brush up on your knowledge of PMS/POS systems and be ready to discuss how you've handled food and beverage operations in the past. Show us how you can keep things running smoothly under pressure!

✨Tip Number 3

Don’t just apply anywhere—apply through our website! It shows you're genuinely interested in joining Crerar Hotels and gives you a better chance of being noticed. Plus, we love seeing candidates who take that extra step!

✨Tip Number 4

Follow up after your interview! A quick thank-you email can leave a lasting impression. Mention something specific from your conversation to remind them why you’re the perfect fit for the Operations Manager role.

We think you need these skills to ace Operations Manager- Food & Beverage in Southampton

Food and Beverage Operations Management
PMS/POS Systems Knowledge
Budget Management
P&L Review
Stock Yield Management
Guest Relations
Staff Training and Development
Upselling Techniques
Collaboration Skills
Calm Under Pressure
Multi-tasking
Professionalism
Flexibility

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in food and beverage operations, management skills, and any relevant qualifications. We want to see how your background aligns with what we’re looking for!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Share your passion for hospitality and why you want to join Crerar Hotels. Let us know how you can contribute to creating unforgettable experiences for our guests.

Showcase Your Skills: Don’t forget to mention your familiarity with PMS/POS systems and your ability to handle pressure. We love candidates who can multi-task and keep things running smoothly, so give us examples of how you've done this in the past!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!

How to prepare for a job interview at Isle of Mull Hotel & Spa, Craignure

✨Know Your Stuff

Before the interview, make sure you’re familiar with Crerar Hotels and their values. Research their food and beverage offerings, and think about how your experience aligns with their mission to create unforgettable guest experiences.

✨Showcase Your Leadership Skills

As an Operations Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed staff, handled guest inquiries, and improved operations in previous roles. Be ready to discuss your approach to training and developing team members.

✨Stay Calm Under Pressure

Given the fast-paced nature of hospitality, it’s crucial to show that you can handle stress. Think of specific situations where you’ve successfully managed multiple tasks or resolved conflicts. Highlight your problem-solving skills and how you maintain professionalism in challenging scenarios.

✨Engage with Questions

Prepare thoughtful questions to ask during the interview. This shows your genuine interest in the role and the company. You might ask about their approach to guest satisfaction or how they support career development for their staff. It’s a great way to demonstrate your enthusiasm for the position!

Operations Manager- Food & Beverage in Southampton
Isle of Mull Hotel & Spa, Craignure
Location: Southampton
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