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- Tasks: Oversee food and beverage operations, ensuring smooth hotel management.
- Company: Join Crerar Hotels, where passion meets hospitality in stunning locations.
- Benefits: Competitive salary, instant wage access, health rewards, and exclusive discounts.
- Why this job: Be part of a team that creates unforgettable guest experiences every day.
- Qualifications: Experience in senior management and knowledge of PMS/POS systems required.
- Other info: Flexible hours, career development opportunities, and breathtaking work environments.
The predicted salary is between 37000 - 51800 £ per year.
Join Crerar Hotels where passion meets hospitality! Are you looking for a rewarding career in hospitality? At Crerar Hotels, we believe in creating unforgettable experiences for our guests and that starts with you! Whether you're an experienced professional or just starting out, we have fantastic opportunities across our stunning hotels in Scotland and in the Lake District.
As an Operations Manager at Crerar Hotels, you will be entrusted with overseeing all food and beverage operations to ensure the smooth running of the hotel. With experience in a senior management position at a quality hotel and a background in either a Management degree or equivalent industry experience, you will bring a strong understanding of PMS/POS systems and a high level of professionalism to the role. This full-time, flexible position requires working weekends and involves collaborating closely with all hotel departments to anticipate and exceed guest expectations.
Your ability to stay calm under pressure and multi-task efficiently in a fast-paced environment will be key. You will work directly with the General Manager to achieve the hotel's vision and strategy, contribute to budget and P&L reviews, and take responsibility for stock yield and management. In addition, you'll handle guest inquiries, train and develop staff, and leverage your knowledge of the hotel's amenities to drive upselling and enhance the overall guest experience.
Why Work with Us?
- Salary of £37,000
- Wagestream: Get instant access to your earned wages when you need them.
- YuLife: Enjoy health and well-being rewards, Employee Assistance Programme (EAP), and Virtual GP appointments.
- Echo: Our brand-new communications platform keeps you connected and engaged.
- Career Development: We invest in our people with fantastic training and progression opportunities.
- Employee recognition and reward scheme celebrating anniversaries from 1 year onwards with incredible awards, vouchers and extra holiday days.
- Exclusive Discounts: Stay, dine, and relax at our beautiful hotels at special team rates.
- Work in Breathtaking Locations: From the Scottish Highlands to coastal escapes, our hotels are truly spectacular!
Be part of something special. Come and join a team that cares about its people and delivers amazing experiences every day. Apply now and start your journey with Crerar Hotels!
Operations Manager- Food & Beverage in Leicester employer: Isle of Mull Hotel & Spa, Craignure
Contact Detail:
Isle of Mull Hotel & Spa, Craignure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager- Food & Beverage in Leicester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked at Crerar Hotels. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for the interview by researching Crerar Hotels thoroughly. Know their values, mission, and what makes them unique. This will show your passion for the role and help you connect with the interviewers.
✨Tip Number 3
Practice your responses to common interview questions, but keep it natural. Use examples from your past experiences that highlight your skills in managing food and beverage operations, and how you’ve exceeded guest expectations.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the position. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace Operations Manager- Food & Beverage in Leicester
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your passion for hospitality shine through! We want to see how much you care about creating unforgettable experiences for guests, so share your enthusiasm and any relevant experiences that highlight this.
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in food and beverage operations, management skills, and familiarity with PMS/POS systems. We love seeing how your background aligns with what we’re looking for!
Be Professional Yet Approachable: While professionalism is key, don’t forget to let your personality come through in your application. We’re looking for someone who can stay calm under pressure but also connect with our team and guests, so a friendly tone can go a long way!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our amazing team at Crerar Hotels!
How to prepare for a job interview at Isle of Mull Hotel & Spa, Craignure
✨Know Your Stuff
Before the interview, make sure you brush up on your knowledge of food and beverage operations. Familiarise yourself with Crerar Hotels' values and how they align with your own experience in hospitality. This will show that you're genuinely interested in the role and understand what it takes to create unforgettable guest experiences.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll be leading a team, so be prepared to discuss your management style. Think of specific examples where you've successfully trained or developed staff, handled guest inquiries, or improved operations. This will demonstrate your ability to stay calm under pressure and manage multiple tasks effectively.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a difficult guest or managing a busy service period. Prepare by thinking through your approach to these scenarios, focusing on how you would leverage your experience and problem-solving skills to ensure smooth operations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready about the hotel's vision, team dynamics, or opportunities for career development. This not only shows your enthusiasm for the role but also helps you gauge if Crerar Hotels is the right fit for you.