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For Companies At a Glance
- Tasks: Join our team to deliver exceptional service in a vibrant bar and restaurant setting.
- Company: Be part of a dynamic hotel group known for outstanding hospitality and customer experience.
- Benefits: Enjoy flexible hours, competitive pay, team meals, and discounts for you and your loved ones.
- Why this job: Perfect for those who love food, drink, and creating memorable experiences for guests.
- Qualifications: A can-do attitude and previous experience in hospitality are preferred.
- Other info: Training opportunities available, including professional qualifications and a stylish staff uniform.
Are you confident, professional, and committed to customer service? If you thrive in a busy bar and restaurant environment, then you’ll be a great fit in our Food & Beverage team.
We’re looking for someone who excels at creating a fantastic customer experience. Well-presented with great communication skills, your passion for outstanding service and love for good food and drink really comes across. A can-do attitude and experience working in a restaurant or bar would put you in a strong position too.
Your role will involve working as part of the team to deliver high quality service for all guests and visitors to the hotel. You’ll assist guests and handle requests efficiently, as well as serve throughout the day, from breakfast to dinner. Confident and quick to learn about both our menus and the hotel, you’ll be confident upselling dishes, wine and the hotel’s amenities.
What we offer:
- £12.00 per hour
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQs and professional qualifications
- Team meals
- Free Team transport (in applicable locations)
- Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
- Pension
- Great selection of benefits
Contact Detail:
Isle of Mull Hotel & Spa, Craignure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at StudySmarter's venues. Knowing the ins and outs of what you’ll be serving will not only boost your confidence but also impress during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your past experiences. Whether it’s handling a difficult situation or going above and beyond for a guest, these stories can really highlight your suitability for the role.
✨Tip Number 3
Demonstrate your passion for food and beverage by staying updated on current trends in the industry. Mentioning new dishes or popular drinks during conversations can show your enthusiasm and knowledge, making you stand out.
✨Tip Number 4
Network with current employees or others in the industry. Engaging with them can provide insights into the company culture and expectations, which can be beneficial when discussing your fit for the team.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any roles where you provided excellent customer service, worked in a busy environment, or had responsibilities related to upselling.
Craft a Compelling Cover Letter: In your cover letter, express your passion for food and drink, and how it drives your commitment to outstanding service. Mention specific experiences that demonstrate your ability to create a fantastic customer experience.
Showcase Communication Skills: Since great communication is key for this role, ensure your application reflects your ability to interact effectively with customers. Use clear and concise language, and consider including examples of how you've successfully communicated in previous roles.
Highlight Teamwork Experience: As the role involves working as part of a team, include examples from your past jobs where you collaborated with others to achieve a common goal. This will show that you can contribute positively to the Food & Beverage team.
How to prepare for a job interview at Isle of Mull Hotel & Spa, Craignure
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share specific examples from your past experiences where you went above and beyond to ensure a great experience for guests.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes, ingredients, and pairings confidently will impress the interviewer and show your commitment to the role.
✨Demonstrate Teamwork Skills
Since this role involves working as part of a team, be prepared to discuss how you collaborate with others. Share examples of how you've successfully worked in a team environment, especially in high-pressure situations.
✨Dress to Impress
As a Food & Beverage Assistant, presentation matters. Dress smartly for your interview to reflect the professional image expected in the hospitality industry. This shows that you take the opportunity seriously and understand the importance of appearance in customer service.
