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- Tasks: Join our team to create amazing customer experiences in a vibrant bar and restaurant setting.
- Company: Be part of a dynamic hotel group known for exceptional service and hospitality.
- Benefits: Enjoy flexible hours, competitive pay, team meals, and discounts for you and your friends.
- Why this job: Perfect for those who love food, drink, and delivering top-notch service in a fun environment.
- Qualifications: A can-do attitude and experience in hospitality will set you apart.
- Other info: Training opportunities available, including professional qualifications and free team transport.
Are you confident, professional, and committed to customer service? If you thrive in a busy bar and restaurant environment, then you’ll be a great fit in our Food & Beverage team.
We’re looking for someone who excels at creating a fantastic customer experience. Well-presented with great communication skills, your passion for outstanding service and love for good food and drink really comes across. A can-do attitude and experience working in a restaurant or bar would put you in a strong position too.
Your role will involve working as part of the team to deliver high quality service for all guests and visitors to the hotel. You’ll assist guests and handle requests efficiently, as well as serve throughout the day, from breakfast to dinner. Confident and quick to learn about both our menus and the hotel, you’ll be confident upselling dishes, wine and the hotel’s amenities.
What we offer:
- £12.00 per hour
- 100% service charge, up to approx £2000 per year
- Attractive staff uniform
- Flexible working pattern
- Training and development opportunities including SVQs and professional qualifications
- Team meals
- Free Team transport (in applicable locations)
- Discounted rates across our group of hotels for accommodation and food & beverage for you and your friends & family
- Pension
- Great selection of benefits
Food & Beverage Assistant employer: Isle of Mull Hotel & Spa, Craignure
Contact Detail:
Isle of Mull Hotel & Spa, Craignure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Assistant
✨Tip Number 1
Familiarise yourself with the menu and drink offerings at StudySmarter's venues. Knowing the ins and outs of what you’ll be serving will not only boost your confidence but also impress during any informal chats or interviews.
✨Tip Number 2
Showcase your customer service skills by sharing specific examples from your past experiences. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, these stories can really highlight your suitability for the role.
✨Tip Number 3
Demonstrate your passion for food and beverage by staying updated on current trends in the industry. Mentioning new dishes or popular drinks during conversations can show your enthusiasm and knowledge, making you stand out.
✨Tip Number 4
Network with current employees or others in the hospitality industry. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Food & Beverage Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the food and beverage industry. Emphasise any roles where you provided excellent customer service, worked in a busy environment, or had responsibilities related to upselling.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and drink, as well as your commitment to providing outstanding service. Mention specific examples of how you've created fantastic customer experiences in previous roles.
Highlight Communication Skills: In both your CV and cover letter, emphasise your communication skills. Provide examples of how you've effectively interacted with customers and team members, as this is crucial for the Food & Beverage Assistant role.
Show Enthusiasm for the Role: Convey your enthusiasm for the position and the company in your application. Let them know why you're excited about the opportunity to work in their team and how you can contribute to creating a fantastic customer experience.
How to prepare for a job interview at Isle of Mull Hotel & Spa, Craignure
✨Showcase Your Customer Service Skills
Since the role is all about creating a fantastic customer experience, be prepared to share specific examples of how you've provided excellent service in previous jobs. Highlight your ability to handle difficult situations and ensure customer satisfaction.
✨Know the Menu Inside Out
Familiarise yourself with the menu and any special offerings before the interview. Being able to discuss dishes confidently and suggest pairings will demonstrate your enthusiasm for the role and your commitment to upselling.
✨Dress to Impress
As a Food & Beverage Assistant, presentation matters. Make sure you arrive at the interview looking well-groomed and professional. This shows that you understand the importance of appearance in the hospitality industry.
✨Exude a Can-Do Attitude
Employers are looking for candidates who can thrive in a busy environment. During the interview, convey your positive attitude and willingness to take on challenges. Share instances where you've gone above and beyond to help customers or support your team.
