At a Glance
- Tasks: Be the crucial link between the public and emergency services, handling urgent calls and dispatching help.
- Company: Join the Isle of Man Public Service, the largest employer on the island.
- Benefits: Competitive salary, generous leave, pension options, and access to wellness programmes.
- Other info: Flexible working arrangements available; commitment to diversity and sustainability.
- Why this job: Make a real difference in your community while gaining valuable skills in a supportive team.
- Qualifications: Strong communication and computer skills; calm under pressure.
The predicted salary is between 24750 - 30250 £ per year.
This role is a limited term appointment for 18 months.
About the role
Can you stay calm when every second counts?
As an
Emergency Services Joint Control Room Operator , you’ll be the vital link between the public and emergency services, handling urgent calls and dispatching critical assistance.
In a fast-paced, 24/7 environment, your communication and computer skills will help coordinate life-saving responses across Police, Fire, and Ambulance teams.
Join a highly trained, supportive team where every shift has an impact.
You’ll receive specialist training and have the chance to qualify as an Emergency Medical Dispatcher and an Emergency Fire Dispatcher, gaining valuable skills while playing a key role in protecting lives.
- A workplace that invests in you
- A competitive salary that increases each 12 months until you reach the salary maximum.
- A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; your annual leave will increase after your first year and again after your third year.
- Subject to meeting eligibility criteria, the IOM Public Service offers two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
- Access to the Learning, Education and Development training facility, which is exclusively for Public Service employees, to keep on top of your continuous professional development.
- Discounted access to the NSC gym and island swimming pools as well as 1-to-1 support programmes and exercise classes with qualified instructors.
- Free access to the Isle of Man Government Staff Welfare Service which offers professional counselling, emotional support and signposting on a wide range of issues.
- Free car parking.
- Working for the Isle of Man Public Service
We are the largest employer on the island delivering a diverse range of services to the people of the Isle of Man.
We care, nurture and value our employees’ wellbeing, development and career and place great importance on rewarding the commitment by our wonderful employees.
We support and promote flexible working, recognising the importance of working flexibly around your life and commitments and the benefits in improving work-life balance.
We are happy to discuss flexible working arrangements where possible and if interested you should discuss this with the Recruiting Manager.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion.
We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Your candidate experience is important to us.
As a proud member of The Circle Back Initiative, we commit to respond to every applicant that applies for an Isle of Man Public Service role.
We are committed to net zero by 2050 and as an entire nation UNESCO Biosphere Reserve, we are transforming public services for a sustainable future and your contributions will directly benefit our community, economy, and environment.
- Things to note
- A Counter Terrorism Check is required for this post, the cost of which will be covered by the Isle of Man Government.
- Please note a relocation package is not available for this role.
- #J-18808-Ljbffr
Emergency Services Joint Control Room (ESJCR) Operator employer: Isle of Man Government
As a Social Care Worker at Southlands, you will join the largest employer on the Isle of Man, where your contributions directly enhance the wellbeing and quality of life for residents. The company prioritises employee development with access to exclusive training facilities, competitive salaries that increase annually, and a supportive work culture that values flexibility and inclusivity. With benefits like generous annual leave, professional counselling services, and a commitment to sustainability, Southlands offers a rewarding environment for those looking to make a meaningful impact in their community.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Services Joint Control Room (ESJCR) Operator
✨Dive Into Local Events
Get yourself involved in local health and safety fairs or community emergency drills. These events are perfect for meeting people in the emergency medical services scene and showcasing your passion in real-time. Plus, talking to potential employers face-to-face can really help you stand out!
✨Join Community Forums
Look for online forums or community groups that focus on emergency medical services. Engaging with others in these spaces can open doors to temporary roles and connect you with insiders who might know about upcoming opportunities. Don’t be shy — share your story and ask questions!
✨Stay Flexible and Ready
With temporary roles, being available to jump in at short notice can be a game-changer. Make sure you have all your certifications up to date and your gear ready to go. When the right opportunity pops up, you want to be the first one they think of!
✨Apply Through Us!
Don’t forget that we’ve got your back at StudySmarter! Keep an eye on our website for the latest temporary job openings at companies like Isle of Man Government. Applying through us not only helps you get noticed but also connects you with employers who value our platform!
We think you need these skills to ace Emergency Services Joint Control Room (ESJCR) Operator
Some tips for your application 🫡
Show Off Your Certifications:In the world of emergency medical services, certifications are key! Make sure to list any relevant qualifications, such as your EMT or paramedic certifications, right at the top of your CV. The more up-to-date and recognised, the better it looks!
Highlight Your Experience in Critical Situations:In your written application, detail any hands-on experience you've had in emergency situations. Specific examples can really make your application stand out, especially if you've worked temp roles in this field before or volunteered. This shows you can keep calm and perform under pressure!
Be Clear on Your Availability:As you've applied for a temporary role, we need to know when you're free. In your cover letter, explicitly mention your availability—this helps Isle of Man Government quickly realise how you fit into their schedule. Whether it’s weekends, nights, or specific dates, clarity is key!
Tailor Your Language to the EMS Field:When writing your application, use terminology and jargon that’s common in the EMS world. Show that you’re familiar with the language of the industry, and this will demonstrate your passion and knowledge—qualities that are highly sought after by Isle of Man Government!
How to prepare for a job interview at Isle of Man Government
✨Show Off Your Life-Saving Skills
Make sure to brush up on your clinical skills and any relevant emergency protocols. Since this is for a temporary role in emergency medical services, you might get some scenario-based questions that test your quick-thinking abilities and how you’d handle high-pressure situations. Show them you can keep calm and collected when it matters most!
✨Bring Your Certifications
Bring along copies of your relevant certifications—like CPR or EMT licences—to showcase your commitment and readiness. This role is all about being prepared, so having your qualifications handy will really show that you're serious about stepping in and making a difference, even on a temporary basis.
✨Highlight Your Flexibility
Being temp means you’ll need to be adaptable, so be ready to talk about times when you've had to change course quickly or take on unexpected challenges. Highlighting your flexibility and willingness to learn will reassure them that you're the go-to person when they need support during busy times.
✨Prepare for Practical Assessments
Don't be surprised if there's a practical component to your interview. Some sessions may include hands-on assessments where you'll need to demonstrate your skills in a simulated emergency situation. Practising your techniques can help you perform confidently and impress them with your practical know-how!
