At a Glance
- Tasks: Lead accommodation services, ensuring safety and quality for hospital staff.
- Company: Isle of Man Public Service, the largest employer on the island.
- Benefits: Competitive salary, generous leave, flexible working, and professional development opportunities.
- Other info: Join a diverse team committed to inclusivity and employee wellbeing.
- Why this job: Make a real impact on service delivery while supporting the hospital workforce.
- Qualifications: Strong leadership and organisational skills with a focus on customer service.
The predicted salary is between 30000 - 40000 £ per year.
As Accommodation Services Manager, you will play a key role in supporting the hospital workforce by ensuring safe, efficient, and high-quality accommodation. You will lead day-to-day operations, provide professional leadership, and drive compliance while maintaining a strong customer‑focused approach. With autonomy and accountability at the core of the role, you’ll use sound judgement and strong organisational skills to make a visible impact on service delivery and wider organisational objectives.
Responsibilities
- Support the hospital workforce by ensuring safe, efficient and high-quality accommodation.
- Lead day‑to‑day operations and provide professional leadership.
- Drive compliance with relevant policies and regulations.
- Maintain a customer‑focused approach to service delivery.
- Use sound judgement and organisational skills to influence service improvements.
- Promote best practice in accommodation management and lead a small, dedicated team.
Benefits
- A competitive salary that increases each 12 months until you reach the salary maximum.
- A generous annual leave entitlement, a Privilege Day and 10 Bank Holidays; annual leave will increase after your first year and again after your third year.
- A flexi‑time scheme where you can accrue additional time worked to take time off in line with the relevant flexi‑time scheme.
- An optional hybrid schedule with a blend of remote work and in‑office collaboration throughout the week.
- Subject to eligibility criteria, two pension arrangements: the Isle of Man Government Unified Scheme 2011 or the Isle of Man Government Defined Contribution (DC) Arrangement.
- Access to the Learning, Education and Development training facility to keep on top of continuous professional development.
- Free access to the Isle of Man Government Staff Welfare Service offering professional counselling, emotional support and signposting.
- Ability to apply for an unpaid career break after 3 years’ service.
- Access to the Isle of Man Public Service Cycle to Work scheme after your first year of employment.
- Access to the Noble’s Hospital staff canteen for affordable meals, drinks and snacks.
- Free car parking.
The Isle of Man Public Service is committed to creating an inclusive culture that celebrates equality, diversity and inclusion. We understand how a wide range of views and experiences can benefit us as we work together for the Isle of Man.
Things to note
- A basic police check is required for this post, the cost of which will be covered by the Isle of Man Government.
- Please note a relocation package is not available for this role.
Accommodation Services Manager employer: Isle of Man Government
As a leading employer on the Isle of Man, the Isle of Man Public Service offers a supportive and inclusive work environment where employee wellbeing and professional development are prioritised. With competitive salaries, generous leave entitlements, and flexible working arrangements, employees can enjoy a healthy work-life balance while making a meaningful impact in their roles. The commitment to continuous learning and a strong focus on diversity and inclusion make this an excellent place for those seeking rewarding employment in the healthcare sector.
StudySmarter Expert Advice🤫
We think this is how you could land Accommodation Services Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Isle of Man Government. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Isle of Man Government
Don't be shy about reaching out to Isle of Man Government directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Accommodation Services Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Isle of Man Government and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Isle of Man Government
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
