At a Glance
- Tasks: Maintain and repair gas appliances, ensuring safety and efficiency for customers.
- Company: Join a reputable company dedicated to safety and customer service.
- Benefits: Competitive pay, training opportunities, and a supportive team environment.
- Other info: Be part of an on-call rota and respond to emergencies.
- Why this job: Make a real difference by ensuring safe gas services in homes.
- Qualifications: Experience in gas work and a commitment to safety standards.
The predicted salary is between 30000 - 40000 € per year.
The role is responsible for the maintenance and repair of gas appliances and related equipment in residential properties. This role ensures all work complies with safety regulations and industry standards, delivering reliable and efficient service to customers. The Service Operations Technician will diagnose faults, perform routine servicing, and provide expert advice on energy-efficient solutions, while maintaining accurate records of work completed. A key part of the role will be attending to public reported emergencies including smells of gas, fumes etc. This will include taking part in an on call rota.
Responsibilities:
- Completing downstream domestic gas work safely in accordance with current legislation, codes of practice, and any other standard applicable with the performance of the task.
- Complying with the requirements of Gas Industry Unsafe Situations Procedure.
- Attending to public reported gas emergencies as a first responder in accordance with current industry and Company procedures.
- Supporting the Network Operations and LPG Operations Teams in the location and repair of gas escapes and maintenance of downstream gas supply assets.
- Completing gas work on gas meter installations from and including the emergency control valve to the gas installation pipework.
- Completing safe gas work on gas appliances in accordance with manufacturer’s instructions including installation, servicing, repairs, fault finding and diagnostics.
- Attending to high gas consumption enquiries and customer care visits.
- Assist in the completion of safety audits and inspections as required.
Service Operations Technician employer: Isle of Man Energy
As a Service Operations Technician, you will join a company that prioritises safety and efficiency in the maintenance of gas appliances, ensuring a reliable service to our valued customers. Our supportive work culture fosters professional growth through ongoing training and development opportunities, while our commitment to community safety means you will play a vital role in responding to emergencies. Located in a vibrant area, we offer competitive benefits and a collaborative environment that values your contributions and encourages innovation.
StudySmarter Expert Advice🤫
We think this is how you could land Service Operations Technician
✨Tip Number 1
Network, network, network! Reach out to people in the industry, attend local events, and join relevant online forums. You never know who might have a lead on a job or can give you insider tips.
✨Tip Number 2
Practice your interview skills! We recommend doing mock interviews with friends or family. Focus on common questions for Service Operations Technicians, like how you handle emergencies or ensure safety compliance.
✨Tip Number 3
Showcase your expertise! Prepare to discuss specific experiences where you diagnosed faults or provided energy-efficient solutions. Real-life examples will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Service Operations Technician
Some tips for your application 🫡
Show Your Expertise:When writing your application, make sure to highlight your experience with gas appliances and any relevant qualifications. We want to see that you know your stuff and can handle the responsibilities of the role.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the Service Operations Technician position.
Demonstrate Your Problem-Solving Skills:Since diagnosing faults is a big part of the job, share examples of how you've tackled challenges in the past. We love seeing candidates who can think on their feet and provide effective solutions.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Isle of Man Energy
✨Know Your Gas Regulations
Make sure you brush up on the latest gas safety regulations and industry standards. Being able to discuss these confidently will show that you’re not just familiar with the rules, but that you take them seriously.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've diagnosed and resolved issues in the past. Think about specific situations where you had to act quickly, especially in emergencies, as this role requires a level-headed approach under pressure.
✨Demonstrate Customer Care
Since you'll be interacting with customers, be ready to talk about your experience in providing excellent service. Share stories that highlight your ability to communicate effectively and reassure clients during stressful situations.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s approach to safety and customer service. This shows your genuine interest in the role and helps you understand how you can contribute to their mission.
