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For Companies At a Glance
- Tasks: Assist customers and manage orders for high-quality windows and doors.
- Company: Join a leading supplier of energy-efficient home products.
- Benefits: Full training, secure position, and opportunities for growth.
- Why this job: Be part of a supportive team and enhance your skills in sales.
- Qualifications: Strong IT skills and a friendly customer service attitude.
- Other info: Dynamic role with hands-on experience and a positive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Location: Island Windows & The Plastics Depot Ltd
Hours: Monday to Friday, 8:00 AM – 4:30 PM
Job Type: Full-time, Permanent (following successful 3-month probation)
About Us
At Island Windows & The Plastics Depot Ltd, we specialise in the supply and installation of high-quality, energy-efficient aluminium and uPVC windows, doors, and conservatories. Our Plastics Depot also stocks an extensive range of uPVC products, helping customers achieve a flawless finish. Whether you\’re a homeowner looking to enhance your property or a tradesperson seeking a reliable supplier, we’re here to help.
Role Overview
We are looking for a proactive and organised individual to join our team as a Trade Sales Assistant. This is a varied role involving both customer-facing responsibilities and hands‑on support in the Yard.
Key Responsibilities
- Liaise with customers and suppliers to provide quotes, manage orders, and process sales for uPVC and aluminium products.
- Use Business Pilot software to input data and maintain accurate records.
- Create quotations and process orders using Window Designer software.
- Assist with unloading deliveries (e.g., glass, frames, doors) and organising materials for dispatch.
- Maintain a clean, safe, and organised storage environment.
- Support colleagues across departments during busy periods.
Essential Requirements
- Strong IT skills: Confident using Microsoft Word, Excel, Outlook, and database software.
- Customer service excellence: Friendly and professional, able to build rapport with both new and returning customers.
- Physically capable: Manual handling of heavy items is a routine part of this role.
- Willingness to learn: Eager to gain product knowledge and develop skills in quoting and order management.
- Team player: Ready to assist colleagues and contribute to a positive working environment.
What We Offer
- A supportive, team‑oriented environment
- Full training on all systems and products
- A secure, long‑term position with opportunity to grow
To apply, please send your CV and a brief cover letter explaining why you are suitable for this role.
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Trade Sales Assistant employer: Island Windows & The Plastics Depot Ltd
Contact Detail:
Island Windows & The Plastics Depot Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trade Sales Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Island Windows & The Plastics Depot Ltd. Understand their products and values so you can show them you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your customer service skills! Since this role involves liaising with customers, think of examples from your past experiences where you've provided excellent service. Be ready to share these during your interview.
✨Tip Number 3
Show off your IT skills! Brush up on Microsoft Word, Excel, and any database software you’ve used before. You might even want to mention specific tasks you've accomplished using these tools to demonstrate your proficiency.
✨Tip Number 4
Don’t forget to highlight your teamwork! This role is all about collaboration, so be prepared to discuss how you've worked well with others in the past. We love seeing candidates who can contribute to a positive working environment!
We think you need these skills to ace Trade Sales Assistant
Some tips for your application 🫡
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Make it personal and engaging, explaining why you’re the perfect fit for the Trade Sales Assistant role. Highlight your customer service skills and any relevant experience that shows you can handle the responsibilities.
Tailor Your CV: Don’t just send out the same CV for every job. Tailor it to match the job description! Emphasise your IT skills, customer service experience, and any hands-on roles you've had. We want to see how you can contribute to our team!
Show Your Enthusiasm: Let your passion for the role come through in your application. Mention your eagerness to learn about our products and your commitment to providing excellent customer service. We love seeing candidates who are excited about joining us!
Apply Through Our Website: Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Island Windows & The Plastics Depot Ltd
✨Know Your Products
Before the interview, take some time to familiarise yourself with the types of uPVC and aluminium products that Island Windows & The Plastics Depot Ltd offers. Understanding the basics will help you answer questions confidently and show your genuine interest in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you built rapport with customers and resolved any issues. This will demonstrate your ability to connect with clients, which is crucial for a Trade Sales Assistant.
✨Get Comfortable with Technology
Since the role involves using Business Pilot and Window Designer software, it’s a good idea to brush up on your IT skills. If you have experience with similar software, be ready to discuss it. If not, consider doing a quick online tutorial to get a basic understanding.
✨Be Ready for Physical Questions
As the job requires manual handling of heavy items, be prepared to discuss your physical capabilities. You might want to mention any relevant experience you have with lifting or moving heavy objects, as well as your commitment to maintaining a safe working environment.