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- Tasks: Be the first point of contact for customer enquiries and convert leads into bookings.
- Company: Join Island Stove, a dynamic company in the heart of Greater London.
- Benefits: Earn £10.83 – £12 per hour with flexible remote/hybrid options.
- Other info: Part-time role with immediate start and great team support.
- Why this job: Kickstart your career in sales and customer service while working from home.
- Qualifications: Strong communication skills and confidence using WhatsApp and email.
The predicted salary is between 10 - 12 £ per hour.
Island stove is seeking an experienced sales and customer service professional based in Greater London. The successful candidate will be the first point of contact for customer enquiries, effectively qualifying leads and converting them into bookings. This part-time role requires strong communication skills in English and confidence using various platforms including WhatsApp and email. The position offers a salary of £10.83 – £12 per hour and expects an immediate start.
Enquiry-to-Booking Coordinator (Remote/Hybrid) in London employer: Island stove
Contact Detail:
Island stove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiry-to-Booking Coordinator (Remote/Hybrid) in London
✨Tip Number 1
Make sure you know the company inside out! Research Island Stove, their products, and their customer service approach. This will help you tailor your responses during interviews and show that you're genuinely interested.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact for customers, being clear and confident is key. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After applying through our website, send a quick email to express your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Be ready to showcase your tech skills! Familiarise yourself with platforms like WhatsApp and email, as they’ll be crucial in this role. Maybe even set up a mock conversation to demonstrate your proficiency during the interview.
We think you need these skills to ace Enquiry-to-Booking Coordinator (Remote/Hybrid) in London
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about being the first point of contact, make sure your written application showcases your strong communication skills. Use clear and concise language, and don’t forget to highlight any experience you have with platforms like WhatsApp and email.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Mention your relevant experience in sales and customer service, and explain how you can effectively qualify leads and convert them into bookings.
Be Confident and Professional: Confidence is key! When writing your application, maintain a professional tone while still being approachable. This will reflect the kind of customer service we value at Island Stove. Remember, you’re setting the stage for how you’ll interact with customers!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application directly, and it shows you’re keen on joining our team. Plus, it makes it easier for us to keep track of your application!
How to prepare for a job interview at Island stove
✨Know Your Stuff
Before the interview, make sure you understand Island Stove's products and services. Familiarise yourself with their customer service approach and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer enquiries in the past. Remember, it's not just about what you say, but how you say it!
✨Get Comfortable with Tech
As you'll be using platforms like WhatsApp and email, make sure you're comfortable navigating these tools. If possible, try to demonstrate your tech-savviness during the interview by discussing how you've used similar platforms in previous roles to enhance customer communication.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and expectations for the role. This shows that you're engaged and serious about finding the right fit for both you and Island Stove.