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- Tasks: Be the friendly voice for customer enquiries and turn leads into bookings.
- Company: Join Island Stove, a dynamic company in the heart of Greater London.
- Benefits: Earn £10.83 – £12 per hour with flexible remote/hybrid options.
- Other info: Part-time role with an immediate start and great team support.
- Why this job: Kickstart your career in sales and customer service while working from home.
- Qualifications: Strong communication skills and confidence using WhatsApp and email.
The predicted salary is between 10 - 12 £ per hour.
Island stove is seeking an experienced sales and customer service professional based in Greater London. The successful candidate will be the first point of contact for customer enquiries, effectively qualifying leads and converting them into bookings. This part-time role requires strong communication skills in English and confidence using various platforms including WhatsApp and email. The position offers a salary of £10.83 – £12 per hour and expects an immediate start.
Enquiry-to-Booking Coordinator (Remote/Hybrid) employer: Island stove
Contact Detail:
Island stove Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Enquiry-to-Booking Coordinator (Remote/Hybrid)
✨Tip Number 1
Make sure you know the company inside out! Research Island Stove, their products, and their customer service approach. This will help you tailor your conversations and show that you're genuinely interested in the role.
✨Tip Number 2
Practice your communication skills! Since you'll be the first point of contact, being clear and confident is key. Try role-playing with a friend or family member to get comfortable with common customer queries.
✨Tip Number 3
Don’t underestimate the power of follow-ups! After your initial conversation, send a quick thank-you message. It shows professionalism and keeps you on their radar, which can make all the difference.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and stand out from the crowd. Plus, it’s a great way to show your enthusiasm for the position!
We think you need these skills to ace Enquiry-to-Booking Coordinator (Remote/Hybrid)
Some tips for your application 🫡
Show Off Your Communication Skills: Since you'll be the first point of contact for customers, make sure your written application reflects your strong communication skills. Use clear and concise language, and don’t forget to showcase your confidence in using platforms like WhatsApp and email.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your CV and cover letter to highlight your relevant experience in sales and customer service. Mention specific examples that demonstrate your ability to qualify leads and convert them into bookings.
Be Professional Yet Approachable: While we love a friendly vibe, remember to keep it professional in your application. Strike a balance between being personable and showcasing your expertise. This will help us see you as a great fit for our team!
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s super easy and ensures we receive all your details without any hiccups. We can’t wait to hear from you!
How to prepare for a job interview at Island stove
✨Know Your Stuff
Before the interview, make sure you understand Island Stove's products and services. Familiarise yourself with their customer service approach and think about how your experience aligns with their needs. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As the first point of contact for customer enquiries, strong communication is key. Prepare examples of how you've effectively handled customer interactions in the past. Practice articulating your thoughts clearly, as this will demonstrate your ability to engage with customers over platforms like WhatsApp and email.
✨Be Ready to Qualify Leads
Think about how you would qualify leads during the interview. Prepare to discuss your strategies for identifying customer needs and converting enquiries into bookings. This could involve role-playing scenarios where you demonstrate your approach to handling different types of customer queries.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the tools they use for customer management, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.