Assistant Manager: Lead Team, Grow Talent, Wow Guests in London

Assistant Manager: Lead Team, Grow Talent, Wow Guests in London

London Full-Time 24300 - 29700 £ / year (est.) No working from home possible
Island Queen

At a Glance

  • Tasks: Lead a team, mentor staff, and ensure guests have an amazing experience.
  • Company: Join Island Queen, part of the renowned Mitchells & Butlers family.
  • Benefits: Enjoy 28 days holiday, shopping discounts, free shares, and a supportive helpline.
  • Why this job: Make a real difference in guest experiences while growing your leadership skills.
  • Qualifications: Experience in hospitality and a passion for team development.

The predicted salary is between 24300 - 29700 £ per year.

Island Queen is seeking an Assistant Manager to support the General Manager in leading the team and delivering an exceptional guest experience.

You’ll mentor individuals, train staff, and act as Duty Manager when required.

As part of Mitchells & Butlers, you’ll enjoy a pension, 28 days paid holiday, shopping discounts, free shares, and an employee helpline to support you through life’s ups and downs.

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Assistant Manager: Lead Team, Grow Talent, Wow Guests in London employer: Island Queen

At Castle Pubs, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality and teamwork thrive. As a Shift Supervisor, you'll enjoy flexible shifts, generous discounts across our brands, and numerous employee benefits including a pension plan and free shares. Join us for a rewarding career filled with fun, growth opportunities, and the chance to create memorable experiences for our guests.

Island Queen

Contact Details:

Island Queen Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Assistant Manager: Lead Team, Grow Talent, Wow Guests in London

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Island Queen. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Island Queen

Don't be shy about reaching out to Island Queen directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Assistant Manager: Lead Team, Grow Talent, Wow Guests in London

Communication Skills
Problem-Solving Skills
Attention to Detail
Adaptability
Team Management
Teamwork
Time Management

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Island Queen and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Island Queen

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!