At a Glance
- Tasks: Design and implement digital systems to support global humanitarian programmes.
- Company: Join Islamic Relief, a leading faith-based humanitarian organisation making a real difference worldwide.
- Benefits: Enjoy flexible working, professional development, and a supportive work environment.
- Other info: Opportunities for travel and personal growth in a dynamic, inclusive workplace.
- Why this job: Be part of a mission-driven team transforming lives and promoting social justice.
- Qualifications: Experience in IT systems, strong communication skills, and a passion for humanitarian work.
The predicted salary is between 29700 - 36300 £ per year.
Islamic Relief Worldwide is a faith-based humanitarian and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Founded in 1984, we now work in more than 45 countries, guided by a single aim: a fairer world for those affected by poverty, conflict and natural disaster. Our Islamic Relief UK team leads on the UK fundraising, communications, marketing, public engagement, advocacy and UK programmes — inspiring supporters across the country, building strategic partnerships, and turning that support into greater impact for the people we serve.
About the role
IRW’s International Programmes Division is recruiting for the position of Programmes System Design & Implementation Officer to its dynamic team, based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model. Reporting to the Global Programme Impact & MEAL Manager, the Programmes System Design & Implementation Officer will support the ongoing delivery, maintenance and future development of the Global Programmes & MEAL System (GPMS), ensuring it remains fit for purpose and continues to meet the needs of stakeholders globally.
The role holder will support the design, development, testing, implementation and rollout of digital systems and solutions across the organisation, working closely with country teams, regional desks, implementation partners, IR Family Members and technical colleagues. The postholder will also contribute to wider data and information management initiatives, providing high-quality analysis and reporting to support strategic planning, operational decision making and ongoing digital transformation activities.
What we are looking for:
- Significant experience working with a range of stakeholders with diverse IT and technical skills, knowledge and experience, from technical specialists such as developers to end users with little or no IT background.
- Proven ability to translate complex technical concepts into customer and business-friendly language for non-technical audiences.
- Experience configuring and building no-code systems and digital solutions.
- Exposure to and a general understanding of ICT technical areas relating to systems development and infrastructure.
- Proven record of excellent interpersonal and communication skills, with the ability to engage effectively with stakeholders at both individual and group levels.
- Proficiency in Microsoft Excel, including data manipulation, analysis and reporting.
- Experience designing and executing system development test plans, including user acceptance testing and validation activities.
- Experience producing training materials and delivering both in-person and remote training on new systems and technologies.
- End-to-end experience of the project lifecycle, from requirements gathering and design through to implementation and rollout.
- Ability to travel nationally and internationally, including to locations where Islamic Relief operates.
- Business analysis skills, including the ability to map, analyse and improve business processes.
- Experience writing requirements specifications and supporting information systems development.
- Strong problem-solving skills and the ability to quickly grasp new technical concepts.
- Proficiency in Power BI for data visualisation, reporting and communication purposes.
- Experience using Visio to create and maintain process maps and workflow models.
- Experience using Jira or similar software development lifecycle tools to manage user stories, epics and sprint activities.
- Excellent English language skills, both written and spoken.
Personal qualities:
- Deep empathy commitment to integrity and IR Values, upholding the highest standards in conduct.
- Strong emotional intelligence and resilience, and able to maintain composure — acting in a calm and measured way, in difficult situations.
- Positive demeanour and disposition, and able to overcome setbacks by motivating others.
- Highly flexible and able to adapt to changing situations and priorities.
- Learning attitude and a continuous improvement philosophy.
How to apply:
The full job description is available to download from the vacancy listing. Applications are made online, and we’d encourage you to apply early — we reserve the right to close this vacancy ahead of the advertised date if we receive a strong response. The vacancy closes at 23:59 on the closing date. We’re only able to accept applications from candidates already eligible to work in the UK, and we’re not able to progress applications that would require sponsorship.
Pre-employment checks:
- Screening clearance
- Proof of eligibility to live and work in the UK
- Satisfactory references
Our values and our commitment to safeguarding:
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation. All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer.
What We Offer:
Islamic Relief Worldwide recognises our staff as our biggest asset, and so we offer a range of benefits designed to support their professional development, mental and physical health, and work/life balance.
- Personal learning and development opportunities
- Annual leave and additional leave
- Service related pension scheme
- Maternity, paternity, adoption and shared parental leave and pay
- Healthcare cash plan
- Employee assistance support
- Occupational advanced sick pay
- Mental Health First Aiders
- Charity volunteering
- Cycle to Work scheme
- On-site car parking
- Field visits
Our Values:
- Sincerity: We are driven and motivated by sincerity to God and our duty to humanity.
- Excellence: A commitment to excellence is a hallmark of our operations, programmes and conduct towards the vulnerable people we serve.
- Compassion: Every life is precious, so we join other humanitarian actors in easing the suffering caused by disasters, poverty and injustice.
- Social Justice: We empower poor and vulnerable people to have their rights fulfilled and to achieve their God-given potential.
- Custodianship: We value and protect the Earth and its resources, including its people, and we aim to honour the trust people place in us to be transparent and accountable.
Global Programmes System Design & Implementation Officer in Birmingham employer: Islamic Relief Worldwide
Islamic Relief Worldwide is an exceptional employer that fosters a collaborative and mission-driven work culture, where creativity and advocacy are at the forefront. Employees benefit from professional growth opportunities and the chance to make a tangible impact on global communities through their work in social media. Located in a dynamic environment, the organisation offers a unique platform for individuals passionate about storytelling and social change to thrive.
StudySmarter Expert Advice🤫
We think this is how you could land Global Programmes System Design & Implementation Officer in Birmingham
✨Get Involved Locally
Dive into local volunteer opportunities or social initiatives. This not only beefs up your CV but also connects you with like-minded folks in nonprofits. Plus, it shows your passion for social impact, which is key for getting noticed by Islamic Relief Worldwide.
✨Tap into Professional Networks
Join networks like the National Council for Voluntary Organisations (NCVO) or local charities to meet professionals in the sector. Attend events and workshops to build relationships and learn about potential openings at organisations like Islamic Relief Worldwide.
✨Showcase Your Commitment
When prepping for interviews, be ready to speak about your personal connection to social issues. Dive into specific examples of how you’ve contributed to community projects – this will resonate with the mission-driven vibe at Islamic Relief Worldwide.
✨Utilise Online Platforms
We’re all about making connections, so use platforms like Idealist and CharityJob to hunt for full-time roles. And of course, you should keep an eye on our website for exciting opportunities at Islamic Relief Worldwide. Apply directly through us to stand out!
We think you need these skills to ace Global Programmes System Design & Implementation Officer in Birmingham
Some tips for your application 🫡
Show Your Passion for the Cause:In the nonprofit sector, it's super important to demonstrate genuine passion for the mission of Islamic Relief Worldwide. Use your cover letter to showcase any personal experiences or volunteer work that connects you to their social impact initiatives. This emotional connection can really help your application stand out.
Highlight Relevant Experience:When crafting your CV, be sure to include any relevant projects or roles that showcase your skills in social impact. Whether it's community organising, fundraising, or advocacy, highlight what you've done and the difference it's made. Don’t just list tasks; quantify your achievements and the outcomes of your efforts.
Tailor Your Documents to the Role:For a full-time role like Global Programmes System Design & Implementation Officer, ensure your CV and cover letter specifically address the responsibilities outlined in the job description. Use their language to describe your skills and experience, making it easy for the hiring team to see how you fit into their vision.
Emphasise Teamwork and Collaboration:Nonprofits thrive on teamwork, so make sure to emphasise your collaborative experiences. Whether you've worked in a team setting, partnered with community organisations, or facilitated group projects, highlight these experiences in your application. Show them you understand the importance of working alongside diverse individuals to achieve shared goals.
How to prepare for a job interview at Islamic Relief Worldwide
✨Show Your Passion for Social Change
When we’re prepping for interviews in the nonprofit space, it's vital to demonstrate our genuine passion for social impact. Be ready to discuss not just your skills and experiences but also why you care about the mission of Islamic Relief Worldwide. Sharing personal stories or insights can really make us stand out.
✨Highlight Project Experience
We should focus on specific projects we've worked on that align with the goals of social impact. Whether that’s a community initiative, volunteering, or a class project, having solid examples that showcase our role and the outcomes will resonate well with the interviewers.
✨Familiarity with Relevant Tools and Practices
Let’s brush up on tools and methodologies commonly used in the nonprofit sector, like project management software or outcome measurement frameworks. Being able to speak fluently about these will show that we’re not just passionate but also knowledgeable and ready to hit the ground running.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that evaluate our problem-solving skills in real-world social issues. Think about how we’d handle challenges in the nonprofit environment and prepare stories that demonstrate our critical thinking and adaptability. Role-playing with a friend could help us feel more confident!
