Implementation Evaluation Lead

This is a full time role for 40 contracted hours per week.

Salary: £52,000‑£62,000 per annum.

Location: We are a hybrid team, based throughout the UK. We offer the flexibility to work outside of the UK up to 90 days per year, however you must be able to work and live permanently within the UK, and travel to London at least 4 times a year for team meeting sessions.

Your focus will be on evaluating Isla's impact across our clients, creating robust client‑facing insight reporting, supporting clients to realise the benefits of implementation and articulating Isla's impact. As you grow in the role, you'll develop expertise in our platform and influence its future direction to meet the needs of our NHS partners. If you're ambitious, have strong experience in data analysis and evaluation, and are a talented storyteller, this is a great role for you.

Who We Are: Isla Health is a venture‑backed healthtech startup, supporting our partners across the UK, EU and internationally beyond this. We have built a new category of healthcare technology which we refer to as the Digital Pathway Platform (DPP). Founded in 2019, we now support 25% of NHS Trusts and see 2 million submissions on the platform every year. As a company we are all laser focused on enabling a scalable model of care which empowers healthcare staff and improves patient outcomes. The DPP supports this by setting up digital pathways which are remote‑first and asynchronous. As pathways harness sophisticated automation, clinical algorithms and intelligent cohorting, patients always take the optimised route through their pathway, thereby delivering a step change in clinical productivity.

The Team: As we build the Delivery team you will be working closely with all aspects of the business, from Sales right through to Product and Engineering. You will be reporting directly to our Director of Delivery to ensure you're developing professionally, are happy and motivated as well as being exposed to the wider business & health context that we are working in. The people around you will be high performing and will expect a lot from you.

Role Overview - Next 12 Months:

• Develop a comprehensive understanding of key healthcare metrics and indicators and how the Isla platform impacts them
• Take ownership of the Isla evaluation process streamlining, optimising and redesigning existing practice
• Work strategically with the directors of the business to inform the product roadmap and the implementation strategy
• Design real time impact dashboards that address key NHS and healthcare priority metrics
• Coordinate and conduct evaluations across our NHS, private and international clients
• Manage a pipeline of evaluations, research projects and innovation projects
• Support colleagues across the team to design, conduct and deliver best in class evaluations

Requirements:

Required:

• Enthusiasm, passion, energy and relentlessness
• Proven experience as a Programme or Project Manager, Delivery Manager, or similar
• Experience evaluating large scale cost reduction or business improvement programmes
• Experience in methodically breaking down complex problems and resolving component parts in the correct priority order
• Analytical skills, confident manipulating data eg (SQL, Excel, Python)
• Strong Account Management skills, with ability to develop and maintain strategically important relationships with both existing and new clients

Preferred:

• Health system experience / an understanding of health economics
• Experience evaluating programmes in a health setting

We appreciate you might not meet all of the requirements for this position. If your experience looks somewhat different to the requirements in the job spec but you think you can bring value to this role, we'd love to hear from you.

Benefits:

• Work from home or at our office in 131 Finsbury Pavement - Industrious
• Equity options available
• Flexible working times
• Work abroad for up to 90 days per year
• Enhanced parental leave
• 25 days annual leave (on top of bank holidays)
• Take your birthday off
• Take Christmas Eve off too
• Treat your friends or family to a meal each quarter (up to £75)
• A monthly wellbeing bonus (£50 per month for gym membership/wellbeing activities)
• Bi-monthly team socials and a meal out
• An annual learning budget to support your growth
• Delivering social impact through improved patient healthcare
• Working at a well funded and rapidly growing start up, solving a global problem in a new way
• A whole lot of fun on an exciting journey