At a Glance
- Tasks: Support diverse clients with IT issues and enhance your technical skills in a dynamic environment.
- Company: Join a growing, family-run IT services provider in Yorkshire.
- Benefits: Competitive salary, full-time role, and opportunities for technical development.
- Other info: Immediate start available; notice periods accommodated for the right candidate.
- Why this job: Gain varied experience and client exposure while solving real-world IT challenges.
- Qualifications: 3-4 years of IT support experience and strong customer service skills.
The predicted salary is between 26000 - 31000 € per year.
Join a growing Yorkshire MSP where you’ll support varied clients, work across Microsoft environments and keep building your technical skills.
ISL Technology is looking for a skilled and customer-focused IT Support Engineer to join its growing technical support team. This is a varied 1st/2nd line role supporting a diverse client base across Yorkshire, both remotely and onsite where required. You’ll work across Microsoft environments, service tickets, routine maintenance and client projects, with the chance to develop your technical experience in a supportive MSP setting.
Previous MSP experience would be beneficial, but strong customer-facing IT support experience will also be considered.
- Resolving 1st and 2nd line IT issues
- Supporting Microsoft 365, Active Directory, Group Policy, Windows Server and Windows 11
- Carrying out routine server and desktop maintenance
- Supporting client projects
You should ideally have 3 to 4 years’ experience in IT support, with the confidence to support clients professionally and solve technical issues across varied environments.
Experience with Azure / Entra ID, Hyper-V, VMware, Intune, endpoint management or SharePoint would be useful.
ISL Technology is a growing, family-run IT services provider supporting businesses across Yorkshire. This is a strong opportunity for an experienced IT Support Engineer who wants variety, client exposure and the chance to build broader MSP experience.
If you’re an experienced IT Support Engineer looking for your next role, apply today.
Senior IT and AV engineer. in Heckmondwike employer: ISL Technology
ISL Technology is an excellent employer that fosters a supportive and collaborative work culture, ideal for those looking to enhance their technical skills in a dynamic environment. With a focus on employee growth, the company offers opportunities for professional development while working with a diverse client base across Yorkshire. The family-run nature of the business ensures a friendly atmosphere where your contributions are valued, making it a rewarding place to build your career.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT and AV engineer. in Heckmondwike
✨Tip Number 1
Network like a pro! Attend local tech meetups or industry events to connect with potential employers and fellow IT enthusiasts. Don’t be shy; introduce yourself and share your passion for tech!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your projects, certifications, and any cool tech solutions you've implemented. This will give you an edge and demonstrate your hands-on experience.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. We recommend doing mock interviews with friends or using online platforms to boost your confidence and refine your answers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior IT and AV engineer. in Heckmondwike
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the job description. Highlight your experience with Microsoft environments, IT support, and any relevant projects you've worked on. We want to see how you fit into our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a great fit for our growing team. Keep it friendly and professional – we love a personal touch!
Show Off Your Technical Skills:Don’t shy away from showcasing your technical expertise in your application. Mention specific tools and technologies you’ve worked with, like Microsoft 365, Active Directory, or Azure. We’re keen to know what you bring to the table!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and you’ll be one step closer to joining our fantastic team at ISL Technology!
How to prepare for a job interview at ISL Technology
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Active Directory, and Windows Server. Be ready to discuss your hands-on experience with these technologies, as well as any troubleshooting scenarios you've faced in the past.
✨Showcase Your Customer Service Skills
Since this role involves a lot of client interaction, be prepared to share examples of how you've successfully resolved customer issues. Highlight your communication skills and how you ensure clients feel supported and valued.
✨Prepare for Scenario-Based Questions
Expect questions that put you in real-world situations. Think about how you would handle specific IT issues or client requests. Practising these scenarios can help you articulate your thought process and problem-solving skills effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or opportunities for technical development. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.
