At a Glance
- Tasks: Keep operations running smoothly and support a dynamic team in a growing business.
- Company: Join Mandik UK, a rising star in the fire safety industry since 2021.
- Benefits: Competitive salary, annual bonus, matched pension, and 25 days holiday.
- Other info: Great chance to develop your career in a collaborative team.
- Why this job: Be a key player in a supportive environment with real growth opportunities.
- Qualifications: Organised, detail-oriented, and proactive individuals with admin or customer service experience.
The predicted salary is between 25185 - 28500 £ per year.
Aztec West, Bristol (5 days per week)
Up to £32,000 + Annual Bonus
Matched Pension Contributions up to 6%
Training & Development Opportunities
We're working with Mandik UK to find their next Operations Support Executive. This is an excellent opportunity to join a growing business where you'll play a key role in keeping day-to-day operations running smoothly, whilst working alongside a supportive team that genuinely values attention to detail, ownership, and a positive attitude.
About Mandik UK
Since launching in the UK in 2021, Mandik has grown from a two-person start-up into a thriving team of 18 and has quickly established itself as a trusted name within the fire safety industry. They specialise in Fire Safety Ventilation Products and are committed to raising standards through technical expertise, product quality, and customer education. As the business continues to grow, they're looking for someone who can become an integral part of their operations team and help support the next stage of their journey.
The Opportunity
This role sits at the heart of the business. You'll work closely with customers, suppliers, logistics partners, and internal teams to ensure information is accurate, orders are processed correctly, and customers receive the high level of service Mandik has become known for. Whilst the title suggests administration, this role is far more than simply processing paperwork. You'll become a key point of coordination across multiple areas of the business and play an important role in helping everything run efficiently behind the scenes.
What You'll Be Doing
- Verifying customer purchase orders against approved quotations
- Placing orders with manufacturing partners and ensuring information is transferred accurately
- Supporting customer invoicing and supplier purchase orders
- Maintaining records, trackers, databases, and key business documentation
- Managing company correspondence, certificates, and operational paperwork
- Assisting with logistics and delivery coordination
- Supporting customers and internal teams with day-to-day operational enquiries
- Helping ensure the office and wider business continue to run smoothly
What They're Looking For
The team are far more interested in finding the right person than someone who ticks every box. You'll likely have experience in administration, office support, customer service, operations, or coordination, but most importantly you'll be:
- Highly organised
- Exceptionally detail-oriented
- Proactive and reliable
- Comfortable managing multiple priorities
- A strong communicator
- Someone who takes pride in getting things right
Bonus Points For
- Experience with invoicing
- Experience managing busy inboxes
- Knowledge of Xero
- Experience in a detail-focused environment
What's On Offer?
- £27,000 - £32,000 salary
- Annual company bonus
- 25 days holiday + bank holidays
- Matched pension contributions up to 6%
- Free parking at Aztec West
- Formal training and development opportunities
- Supportive and collaborative team environment
- Genuine opportunity to grow and develop within the business
This position has become available following an internal move within the team, which is a great reflection of Mandik's commitment to recognising and developing good people. If you're organised, detail-focused, and enjoy being the person that keeps things running smoothly, we'd love to hear from you.
ISL Talent is working as Mandik UK's Talent Partner, so please direct all enquiries and applications through us.
Operations Executive in Dartford employer: ISL Talent
Mandik UK is an exceptional employer that fosters a supportive and collaborative work culture, where employees are valued for their attention to detail and proactive approach. With a commitment to training and development, as well as matched pension contributions and an annual bonus, team members have genuine opportunities for growth within a thriving business in the fire safety industry located in Aztec West, Bristol.
