At a Glance
- Tasks: Support customers with technical queries and develop expertise in fire safety ventilation products.
- Company: Mandik UK, a growing engineering business with a collaborative culture.
- Benefits: Salary of £30,000–£35,000, profit share, industry training, and genuine progression.
- Other info: Join a friendly team and grow your career in a specialist engineering sector.
- Why this job: Become a technical expert and make a real impact in fire safety engineering.
- Qualifications: Engineering degree or similar, curiosity, attention to detail, and customer communication skills.
The predicted salary is between 30000 - 35000 £ per year.
"The best engineers don't just solve problems. They ask why they exist in the first place."\
Not every technical support role is about fixing problems. Some are about becoming the person everyone turns to before problems happen.
At Mandik UK, I'm looking for a curious engineering graduate or early-career engineer who wants to build genuine technical expertise within a growing engineering business.
You’ll become the technical bridge between our customers, estimators, controls engineers and technical management, helping customers find the right solution while developing an exceptional understanding of specialist fire safety ventilation products.
If you enjoy learning, asking questions and understanding how things work, I’d love to hear from you!
About Mandik UK
Mandik UK designs and manufactures specialist fire safety ventilation systems used in commercial buildings across the UK.
When Mandik UK was established, the team consisted of just two people. Today, they’re a growing engineering business of around 18 employees, supporting projects across the UK.
While they’ve grown quickly, they’ve worked hard to maintain the collaborative, down-to-earth culture that has been central to their success from day one
The Opportunity
This isn’t a call-centre support role! It’s an opportunity to become one of the technical experts within the business.
You’ll spend your time
- Supporting customers with technical product enquiries
- Reviewing customer specifications and drawings
- Clarifying technical information before projects reach the estimating team
- Learning their control systems and specialist products in depth
- Supporting technical documentation
- Developing into someone capable of delivering product training
- Occasionally visiting customer sites when required
- Who they’re Looking For
They’re far more interested in your attitude than whether you’ve worked with similar products before.
- You could be a graduate or someone with a couple of years’ experience from areas such as:
- Mechanical Engineering
- Mechatronics
- Building Services
- HVAC
- Technical Support
- Applications Engineering
You’ll probably have
- An engineering degree or similar technical qualification
- Excellent attention to detail
- A genuine curiosity about how things work
- Confidence speaking with customers and colleagues
- A desire to keep learning
Most importantly, you’re someone who enjoys solving technical problems without needing to be the smartest person in the room.
- What You’ll Learn
- Build detailed technical knowledge of specialist fire safety products
- Gain industry qualifications
- Learn to review technical drawings and specifications
- Become increasingly independent
- Begin delivering technical training
- Grow into a trusted technical expert within the business
What We Offer
- Company profit share bonus
- Industry training and qualifications
- Friendly, collaborative team
- Genuine technical progression
- The opportunity to build expertise in a specialist engineering sector
If you’re naturally curious, enjoy understanding how products work, and want to become a genuine technical specialist, I’d love to hear from you!
#J-18808-Ljbffr
Technical Support Specialist in Bristol employer: ISL Talent
Mandik UK is an exceptional employer that prioritises employee well-being and professional growth. With a supportive team culture, generous holiday allowances, and formal training opportunities, employees are empowered to thrive in their roles while contributing to seamless operations. Located in a dynamic environment, this role offers the chance to engage with diverse stakeholders, making every day rewarding and impactful.
