Training and Competency Supervisor

Overview

We’re seeking a Training & Competency Supervisor to take ownership of the day-to-day implementation and enforcement of our FCA-aligned T&C regime. This role is ideal for someone who enjoys being on the ground — observing, coaching, and guiding advisers through their development journey. You’ll work closely with advisers, managers, and compliance teams to ensure our people meet and maintain competence standards, and that our T&C processes are embedded into everyday practice.

Key Responsibilities

• Conduct regular supervision meetings, observations, and file reviews to assess adviser competence.
• Deliver tailored training sessions and workshops to address specific development needs.
• Monitor progress against individual T&C plans and escalate concerns where necessary.
• Maintain accurate records of adviser competence, CPD, and supervision activity.
• Support onboarding and induction of new advisers, ensuring they understand T&C expectations.
• Collaborate with Compliance to ensure regulatory changes are reflected in training and supervision.
• Provide practical support to advisers preparing for exams or assessments.
• Report on T&C outcomes and risks to senior stakeholders.

Location and Working Pattern

We operate on a hybrid basis, offering you the opportunity to work both in the office and from home. The expectation would be 2-3 days per week in the office. The candidate can be located nationally with a preference for the South East (London, Reading or Croydon).

Experience and Competencies Required

• Proven experience in a hands-on T&C role within a financial advice or wealth management firm.
• Strong understanding of FCA T&C requirements, especially in a retail advice setting.
• Confident communicator with the ability to coach, challenge, and support advisers.
• Comfortable working independently and managing multiple priorities.
• Experience with pensions advice is desirable.

Education and Qualifications

• Level 4 Diploma in Financial Planning (or equivalent) required; Chartered status a plus.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

You can find out more about Isio and the benefits we offer here. (Isio - Careers & Benefits)

About Isio

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.

If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrrecruitment@ISIO.com

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Training and Finance

Location

Barrow-In-Furness, Birmingham, Nottingham, Royton, Blandford Forum, London, Emborough, Manchester, Reading, Erith, Kendal, Tiverton – hybrid/flexible