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For Companies At a Glance
- Tasks: Analyse complaints, support audits, and ensure top-notch quality across teams.
- Company: Leading pensions advisory firm in Reading with a focus on excellence.
- Benefits: Competitive salary, professional development, and a supportive work environment.
- Why this job: Join a team dedicated to improving operational quality and customer service.
- Qualifications: Experience in Defined Benefit pension administration and strong communication skills.
- Other info: Opportunity to make a real impact in a dynamic and rewarding role.
The predicted salary is between 36000 - 60000 £ per year.
A leading pensions advisory firm in Reading is seeking a Senior Technical & Quality Assurance Analyst to handle and analyze complaints, aid in audits, and ensure high standards across operational teams.
The ideal candidate should have experience in Defined Benefit pension administration, advanced communication skills, and a desire to improve operational quality.
This role involves supporting ongoing accreditation efforts and implementing best practices within the team, ensuring compliance and outstanding customer service.
Senior QA & Technical Compliance Analyst in Reading employer: Isio
Contact Detail:
Isio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior QA & Technical Compliance Analyst in Reading
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions advisory field and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for interviews by brushing up on your Defined Benefit pension administration knowledge. We recommend practising common interview questions and scenarios related to quality assurance and compliance to show you’re the right fit for the team.
✨Tip Number 3
Showcase your communication skills! During interviews, be sure to articulate how you've handled complaints or audits in the past. This will demonstrate your ability to maintain high standards and improve operational quality.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior QA & Technical Compliance Analyst in Reading
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Defined Benefit pension administration and any relevant QA roles. We want to see how your skills align with the job description, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about improving operational quality and how your advanced communication skills can benefit our team. Let us know what makes you the perfect fit for this role.
Showcase Your Problem-Solving Skills: In your application, give examples of how you've handled complaints or improved processes in previous roles. We love candidates who can demonstrate their ability to tackle challenges head-on and contribute to ongoing accreditation efforts.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Isio
✨Know Your Pensions Inside Out
Make sure you brush up on Defined Benefit pension administration. Familiarise yourself with common complaints and compliance issues in the industry. This will show your potential employer that you’re not just knowledgeable but also genuinely interested in the role.
✨Showcase Your Communication Skills
Prepare examples of how you've effectively communicated complex information in previous roles. Think about times when you’ve had to explain technical details to non-technical stakeholders. This will highlight your ability to bridge gaps and ensure everyone is on the same page.
✨Demonstrate Your Quality Assurance Mindset
Be ready to discuss specific quality assurance practices you’ve implemented in past positions. Share how these practices improved operational standards or customer service. This will illustrate your commitment to maintaining high-quality outputs.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific situations, like a compliance issue or a customer complaint. Practise structuring your answers using the STAR method (Situation, Task, Action, Result) to clearly convey your thought process and problem-solving skills.
