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- Tasks: Configure and maintain flexible benefits platforms while ensuring quality assurance.
- Company: Join Isio Group, a forward-thinking employer with a focus on work-life balance.
- Benefits: Enjoy hybrid working, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a commitment to diversity and inclusion.
- Why this job: Make a real impact by enhancing employee experiences through innovative technology.
- Qualifications: 2+ years in flexible benefits tech, strong HTML/CSS skills, and analytical mindset.
The predicted salary is between 35000 - 45000 £ per year.
We are seeking a highly organised and detail-oriented Platform Configuration & QA Specialist to support the build and configuration of Isio’s flexible benefits platform. This role is ideal for someone with hands-on experience in the flexible benefits technology industry, who enjoys solving complex problems, enhancing system functionality, delighting clients and delivering a seamless employee experience.
Platform Build, Configuration & Quality Assurance
- Configure and maintain client benefits platforms, including eligibility rules, benefit calculations, rates, interfaces, reports and communication settings.
- Support annual cycle activities such as scheme updates, renewals and enrolment window configuration.
- Collaborate with internal stakeholders and benefit providers to ensure accurate setup and data flows.
- Use HTML, CSS and basic JavaScript to configure and maintain content pages, forms and user journeys where required.
- Support the integration of benefits platforms with internal HRIS, provider and payroll systems.
- Produce clear documentation, workflows and configuration logs.
- Conduct quality assurance checks to ensure system accuracy and compliance.
- Monitor platform performance and proactively identify opportunities for enhancement or process improvement.
Stakeholder Support
- Supports the administration team with any queries or issues including troubleshooting, data uploads, provider and payroll reporting, testing and issue resolution.
- Support internal resources including Client Implementation Managers, Consultants and adjacent teams such as Administration, Helpdesk and Broking.
- Proactively communicate with relevant client stakeholders or external partners and providers to ensure integration projects and the overall platform experience is effective.
- Provide training or guidance to HR colleagues on system features or processes.
- Work closely with external suppliers to manage incidents, releases and upgrades.
What we’re looking for?
Skills
- 2+ years’ experience working with flexible benefits or equivalent platforms (e.g. Darwin, Benifex, Thanks Ben, Zellis, Aon TBS).
- Strong understanding of benefit schemes, enrolment cycles and core configuration concepts.
- Practical experience using HTML and CSS; familiarity with JavaScript for light scripting or UI adjustments.
- Competent in Microsoft Excel for data comparison such as VLOOKUP.
- Excellent analytical and problem-solving skills.
- High attention to detail and strong organisational skills.
- Ability to manage multiple tasks and work to deadlines in a fast-paced environment.
- Understanding of data security and GDPR requirements.
- Confidence running UAT cycles and coordinating issue resolution.
Behaviours & Competencies
- Customer-focused approach with a commitment to high quality delivery.
- Clear and confident communicator with technical and non-technical stakeholders.
- Proactive, adaptable and curious about improving systems and processes.
- Able to work independently while contributing effectively to a team.
Isio Group is an equal opportunities employer and welcomes applications from all suitably qualified candidates. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us hrrecruitment@ISIO.com.
Platform Configuration & QA Specialist employer: Isio
Contact Detail:
Isio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Platform Configuration & QA Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the flexible benefits industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your experience with platforms like Darwin or Benifex. Include examples of configurations you've done or problems you've solved to impress potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge. Be ready to discuss HTML, CSS, and any JavaScript you've used. We want to see how you can apply your skills to real-world scenarios!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love hearing from candidates who are genuinely interested in joining our team.
We think you need these skills to ace Platform Configuration & QA Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Platform Configuration & QA Specialist role. Highlight your experience with flexible benefits platforms and any relevant technical skills like HTML and CSS. We want to see how your background fits with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills can enhance our platform. Be sure to mention any specific experiences that relate to the job description – we love a good story!
Show Off Your Problem-Solving Skills: In your application, don’t forget to showcase your analytical and problem-solving abilities. Share examples of how you've tackled complex issues in the past, especially in a fast-paced environment. We’re all about finding solutions here at StudySmarter!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get the best experience possible. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Isio
✨Know Your Tech
Make sure you brush up on your HTML, CSS, and basic JavaScript skills. Be ready to discuss how you've used these technologies in past roles, especially in configuring platforms or enhancing user experiences.
✨Understand the Benefits Landscape
Familiarise yourself with flexible benefits platforms and their functionalities. Be prepared to talk about your experience with specific systems like Darwin or Benifex, and how you've tackled challenges in benefit scheme configurations.
✨Showcase Your Problem-Solving Skills
Think of examples where you've solved complex problems or improved processes in previous roles. Highlight your analytical skills and how they’ve helped you ensure system accuracy and compliance.
✨Communicate Effectively
Practice explaining technical concepts in simple terms, as you'll need to communicate with both technical and non-technical stakeholders. Show that you're a clear communicator who can collaborate effectively with various teams.