Pension Dashboard Senior Administrator

Pension Dashboard Senior Administrator

We’ve created a brand-new team! The Pension Dashboard Senior will play a crucial role in overseeing the functionality, performance, and continued development of the organisation’s pension dashboard. This position demands a deep understanding of pension industry operations and data management, ensure quality and checking are of a high standard, driving high performance and maintaining customer focus, as well as the ability to lead teams and collaborate with stakeholders to optimise user experience and ensure regulatory compliance. Dealing with Members and the general public.

This role can be based in any of our city centre offices with a hybrid workstyle.

What does the role entail?

• Lead the development and ongoing enhancement of the pension dashboard to meet user needs and organisational goals.
• Ensure compliance with data protection laws and regulations, including GDPR, safeguarding sensitive user information.
• Collaborate with cross-functional teams to design intuitive and user-friendly dashboard interfaces, adhering to best practices in dashboard design and user experience optimisation.
• Analyse performance metrics and user feedback to identify opportunities for improvement and implement necessary changes.
• Support and guide the Dashboard Administrator in operational tasks and troubleshooting issues as they arise.
• Represent the organisation in meetings, training sessions, and industry conferences to stay updated on trends and innovations in the pension and financial services sectors.
• Act as a liaison between technical teams and senior management, effectively communicating progress, challenges, and outcomes.

What we’re looking for

• Substantial experience working within the pension industry or financial services sector.
• Strong knowledge of data protection laws and regulations, such as GDPR.
• Proficiency in dashboard design principles and user experience optimisation techniques.
• Proven leadership and team management skills with the ability to mentor and develop junior team members.

What you can expect in return

• A competitive salary and market leading bonus scheme with stretch targets for high performance
• Study support to help you achieve professional qualifications, with salary increases for exam passes
• Development and training opportunities to support your career ambitions throughout your time with us
• A friendly, and supportive team who will help you to deliver your best work

You can find out more about us and the benefits we offer on our careers website.

What’s next?

Click on the 'apply’ and follow the simple application process on-line.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask.