At a Glance
- Tasks: Shape technical standards for high-quality Defined Benefit Pensions Administration and lead continuous improvement.
- Company: Join Isio Group, a forward-thinking employer committed to diversity and inclusion.
- Benefits: Competitive salary, market-leading bonus, study support, and salary increases for exam passes.
- Other info: Hybrid workstyle with opportunities for professional growth and development.
- Why this job: Make a real impact in pensions administration while developing your expertise in a dynamic environment.
- Qualifications: Experience in Defined Benefit pensions administration and strong analytical skills required.
The predicted salary is between 60000 - 75000 £ per year.
This new role will be to shape the technical and professional standards behind high-quality Defined Benefit Pensions Administration. The Pensions Technical & Professional Standards Manager plays a key role in providing Defined Benefit Pensions technical leadership, governance, and continuous improvement across our pensions administration team. This is a pivotal role for someone who thrives on interpreting complex legislation, influencing senior stakeholders and driving best practice in a third-party administration environment.
Working within our Technical & Quality Assurance team, the role brings together the management of legislative interpretation, technical guidance, Root Cause Analysis (RCA), trend reporting, and pensions administration compliance requirements. This role can be based in our Croydon, Reading, Manchester, Birmingham or Belfast city centre office with a hybrid workstyle.
What does the role entail?
- Acting as a trusted technical expert on Defined Benefit (DB) pensions, supporting complex queries and ensuring consistent interpretation of legislation.
- Translating legislative and regulatory change into clear, practical guidance, processes and communications.
- Supporting and evolving pensions administration standards, frameworks and governance frameworks.
- Leading key activity aligned to industry standard (e.g. General Code, pensions dashboards readiness, GMP equalisation, regulatory reporting).
- Managing ISO 9001 requirements, ensuring robust documentation and audit readiness.
- Taking ownership of the Root Cause Analysis (RCA) framework, identifying trends and driving improvements.
- Producing high-quality MI, trend analysis and insights to inform decision making and prioritisation.
- Collaborating with Operations, QA and senior leadership to embed consistent standards across the business.
What we’re looking for
- Significant experience in third party Defined Benefit pensions administration.
- Deep technical knowledge of Defined Benefit pension schemes and UK legislative framework.
- Experience in technical oversight, quality assurance, or governance-focused role within third party pensions administration.
- Strong analytical and problem‑solving capabilities, including Root Cause Analysis (RCA) and trend identification.
- Excellent communication skills, with the ability to produce clear, high-quality technical guidance and senior level reporting.
- Explain complex issues to non‑technical audiences.
- Influence stakeholders and embed best practice collaboratively.
- Experience working with industry frameworks and standards, (e.g. TPR Codes of Practice, including the General Code, ISO 9001, AAF, PASA).
- Exposure to risk registers, governance frameworks and regulatory reporting.
- Experience of producing technical updates (both for internal and external use).
- Knowledge of data quality and governance in pensions administration (including, but not limited to, Pensions Dashboard readiness).
- Relevant professional qualification or working towards them (e.g. PMI or equivalent).
What you can expect in return
- A competitive salary and market leading bonus scheme.
- Study support for you to work towards the completion of the Pensions Management Institute (PMI) Certificate in Pension Calculations (CPC) qualification.
- Salary increases for PMI exam passes.
Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please ask us.
Pensions Technical & Professional Standards Manager in London employer: Isio
Isio Group is an exceptional employer that prioritises employee growth and development, offering a competitive salary alongside a market-leading bonus scheme. With a strong commitment to fostering a collaborative work culture, employees benefit from hybrid working options across vibrant city centre locations such as Croydon, Reading, Manchester, Birmingham, and Belfast, while also receiving study support for professional qualifications like the PMI Certificate in Pension Calculations. Join us to be part of a forward-thinking team that values technical expertise and continuous improvement in the pensions administration sector.
StudySmarter Expert Advice🤫
We think this is how you could land Pensions Technical & Professional Standards Manager in London
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We think you need these skills to ace Pensions Technical & Professional Standards Manager in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Isio.
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Research and Reflect:Before hitting that 'apply' button on Isio's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Isio
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Isio.
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✨Network with Industry Professionals
Before your interview, reach out to current or former Isio employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
