Executive Assistant / Office Manager in Leeds

The role will be based in our Leeds office, where the Executive Assistant / Office Manager will manage colleagues' experience, handle incoming calls, ensure compliance, and oversee the smooth running of the office. This is a fixed‑term contract to cover maternity leave, fully office‑based Monday to Friday.

Role responsibilities

• Executive Assistant
  • Assisting with diary management, ensuring diaries are kept up to date; setting up internal and external calls/meetings, liaising with stakeholders to agree on suitable dates and ensuring all details and supporting documents are provided in advance.
  • Managing diary conflicts and rearranging calls/meetings where necessary.
  • Booking travel through the company travel system and ensuring all relevant details are in calendars.
  • Supporting the preparation of reports, presentations and other documents, ensuring all adhere to branding, are professionally formatted and delivered on time.
  • Inbox management where required.
  • Prioritising tasks and projects to ensure Partners and Directors focus on high‑impact activities, providing reminders and follow‑ups on key deadlines and commitments.
  • Supporting with expenses using the expense system.
  • Supporting with events stakeholders may be involved with.
  • Handling confidential information appropriately.
  • Taking and directing calls via switchboard to relevant teams or departments.
  • Ordering internal rewards for team members where required.
  • Assisting other central function teams (e.g., HR) with tasks as required.
  • Providing cover for other EAs during periods of absence.
• Office Manager
  • Working with the Office Head to ensure the smooth running of the office and maintain a welcoming environment for staff and visitors.
  • Sharing communications and updates with the team.
  • Assisting the Office Head with the organisation of team and external events where required.
  • Ensuring colleagues adhere to processes and policies, escalating as required.
  • Ensuring all colleagues have the relevant tools and information to provide a warm welcome to clients and visitors.
  • Monitoring and managing office budgets and working with the Office Head to agree on spends.
  • Managing the office credit card and ensuring all expenses are completed for spends.
  • Maintaining office documents and records.
  • Organising, maintaining, and ordering supplies for the office for both employees and visitors.
  • Maintaining office security by completing regular checks, liaising with the Head of Information Security, keeping all security records up to date and reporting any suspicious activity, including participation in annual audits.
  • Liaising with the building management team on a regular basis to ensure good services and compliance.
  • Contractor management: ensuring contractors are managed and organised within the office, remain compliant for Health & Safety and Security purposes, and organising contractors for regular planned maintenance work as well as ad‑hoc maintenance.
  • Dealing with all facilities tickets raised.
  • Ensuring health and safety standards are met and evidenced as required.
  • Providing basic IT/presentation troubleshooting help and interacting with IT as required (on‑site AudioVisual Equipment guru).
  • Completing administrative tasks and delivering/accepting mail where applicable.
  • Providing cover for other Office Managers during periods of absence.
  • Owning the above processes within the Leeds office and identifying improvements.

Qualifications

• Experience working in a corporate setting in a similar role.
• Management of key stakeholders at all levels in a typical corporate environment.
• Previous experience using video conferencing solutions.
• Excellent communication and interpersonal skills.
• Experience using all Microsoft packages.

Benefits

We offer a hybrid, flexible approach to work, supporting a work‑life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates. For a reasonable adjustment to be made at any stage of the recruitment process, contact hrrecruitment@ISIO.com.