HR Manager - 12 month FTC

Isio was ‘born’ in , and we’ve been challenging existing thinking on pensions, benefits and investment advice ever since. We provide companies, trustees, and individuals with the highest levels of expertise across our core pensions business, which includes Actuarial & Consulting and Pensions Administration, as well as our complementary services: Investment Advisory, Reward & Benefits and Wealth Planning. Our heritage gives us a unique edge. Decades of experience, combined with the independence we enjoy today, enables us to be agile and invest quickly in innovative new solutions for our clients and society.

Our relentless focus for better means we challenge tradition with the clear ambition to bring our industry into the modern world. Something we achieve, in close collaboration with our clients, day in, day out. And while Isio is a young company, our people are some of the most experienced in their fields, bringing track records of having achieved commercial advantage for clients across pensions. Improving on long-accepted industry practices continues to drive us – and our business – forward. We are proud to work with a third of the FTSE , with over boards of trustees, and across all sectors.

Isio are committed to delivering better opportunities for our people and our clients. Since launching, we have acquired Premier Pensions Management Ltd. to extend our service offering to new and existing clients. This year, we acquired Deloitte Total Rewards & Benefits Ltd., positioning Isio as one of the largest pensions advisory businesses in the UK. We are a People First business, so we want to make sure that you are supported to reach your goals, whatever they may be. We’ll support you with studying, be flexible around family life and enable you to give back to the community through paid volunteering days. We aim to create an environment where you can succeed in a role which makes the most of your existing skills and develops new ones. We are committed to equality, diversity and inclusion – bringing your whole self to work every day. We have hubs across the UK and many of our roles are flexible in location to help create a work-life balance that works for you. Isio Group are an equal opportunities employer and we welcome applications from all suitably qualified candidates.

The HR Manager role will be based in the Employment, Policy and HR Services pillar at Isio Group Limited, working across the full HR lifecycle, and will report in to the Head of HR Services. Our team provides both SME advisory and administrative HR services to the business which underpins our overall people strategy and vision. We are a busy team covering operations to support our people from entry level to partner. We are consistently looking for service improvements based on our internal client expectations across the business.

Role and Responsibilities

• HR advice: Work collaboratively with HR colleagues in the Employment, Policy and HR Services team, and the wider HR function, to help develop and drive operational excellence, ensuring services provided are fit for purpose, client focused and progress the overall People agenda.
• Provide support and expert HR employment law advice to the HRBPs and service lines as and when required, advising on complex and/or high-risk people cases and ensuring HR policy is implemented consistently and effectively.
• Provide trusted strategic and operational HR advice to service line leaders.
• Review, design and develop HR policies which underpin business growth, a high performing culture and seek to embed Isio’s purpose and value proposition.
• Review and interpret data and articulate trends to the business which in turn informs and influences future policy development and enhancements.
• Have a robust understanding of ER case management and policy interpretation and application.
• Advise the business on terms and conditions of employment and knowledge share best practice.
• Ensure employment records on the HRIS are accurate and up to date.
• Support the Head of HR Services as and when required, including collating data for the business.
• Support fellow HR colleagues and the wider business with key tasks around M&A activity as and when required, including reviewing and harmonising policies and employment contracts.
• Oversee employee relations issues and drafting relevant documentation when necessary.
• Respond to HR queries.
• Manage OH referrals/workplace assessments/welfare support and courses arranged as required.

Service Line Management:

• Build and maintain strong working relationships with internal clients/stakeholders including local partners and client facing staff, and HR colleagues, providing support, trusted advice, and challenge.
• Develop an understanding of the service lines, e.g. what they do, the commercial levers, their strategic priorities, to provide best in class HR service.
• Champion the inclusion and belonging agenda, providing a framework to build an inclusive culture, and promoting understanding within the service line.

Business Relationships:

• Feed into the J,M,L process in conjunction with Recruitment, HRBPs, Payroll.
• Support Recruitment, by reviewing offer letters and contracts and ensuring they are accurate before issue.
• Work with the Reward team in supporting the annual performance management process and salary and bonus process.
• Work closely with Payroll in managing monthly payroll requirements and ensuring updates are completed in a timely manner.
• Liaise with L&D on Study Policy, annual examination process and training needs.
• Apply HR and business knowledge evidencing appropriate decision-making skills in support of the wider business.
• Participate in the implementation of specific projects, change management processes and strategic HR initiatives to help align the workforce with the business’ strategic goals.

Qualifications:

Experience Required:

• The successful candidate will have: Generalist Employee Relations skills – extensive Employee Relations experience is essential and a robust knowledge of UK employment law.
• Communication skills – the ability to interpret complex HR information and outcomes in a focused, simple and commercially relevant manner.
• Management style – you will be working across all areas of the business so must have the ability to flex approach aligned to business need.
• Industry experience – professional services experience is a requirement to offer a robust and value add HR service.
• Ability to work at pace and in ambiguous circumstances with strong attention to detail and the ability to prioritise workload.
• Strong risk management, demonstrates excellent understanding of employment frameworks with the ability to advise, challenge and coach stakeholders to achieve commercial outcomes.
• Demonstrate ability to work independently and as part of a team.
• Strong organisational skills including proven ability to prioritise work effectively.
• HRIS experience is essential and SAGE People knowledge would be advantageous.