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- Tasks: Lead a team to deliver top-notch pensions administration and ensure compliance.
- Company: Isio, a trusted partner in pensions with a collaborative culture.
- Benefits: Competitive salary, bonuses, study support, and career development opportunities.
- Why this job: Make a real impact while supporting your team's growth in a dynamic environment.
- Qualifications: Strong DB and DC pension scheme experience, excellent communication skills.
- Other info: Hybrid workstyle with a focus on inclusivity and professional development.
The predicted salary is between 36000 - 60000 £ per year.
As a Pensions Administration Manager at Isio, you will lead a team of pensions administrators to deliver exceptional service to clients and scheme members. You will ensure accurate and timely processing of pension scheme tasks, compliance with regulatory requirements, and continuous improvement processes. This role is pivotal in maintaining Isio’s reputation as a trusted partner in pensions administration and driving operational excellence, whilst supporting your team in their professional development journey with Isio.
This role can be based in our Belfast, Edinburgh or Glasgow office with a hybrid workstyle and is a fixed term contract for 12 months to cover a period of maternity leave.
What does the role entail?
- Manage, mentor, coach and motivate a team of pensions administrators, fostering a culture of collaboration and high performance.
- Conduct regular performance reviews, identifying training needs, and support professional development.
- Monitor the performance of the team against agreed Service Level Agreements (SLAs) and take steps to maintain high levels of service as required.
- Monitor and manage team workloads to ensure distribution aligns with team capacity and client priorities.
- Be the key contact for clients and trustees, building strong relationships, and act as a point of contact for scheme members to address any concerns.
- Manage the delivery of routine project work (such as annual pension increase exercises) as well as ad hoc projects (such as GMP reconciliations/equalisation).
- Support the transition and implementation of new schemes into your team.
- Oversee the accurate delivery of high-quality work by the team.
- Review and present reports to Clients and Trustees.
- Review calculations for members to ensure accuracy.
What we’re looking for
- Strong experience of working on DB and DC pension schemes (DB experience is essential for the role).
- Experience working as a pensions administration manager or extensive experience as a senior pensions administrator who deputises for the team manager.
- Excellent communication and interpersonal skills.
- Experience of using Microsoft Office, Word and Excel applications.
- Strong numerical skills.
- Excellent client-facing and problem solving abilities.
- Experience of carrying out and checking all aspects of pensions administration tasks, including complex manual pension calculations.
- Ability to manage competing priorities in a fast-paced environment.
- Proven track record of motivating a team to deliver high quality output within SLAs.
What you can expect in return
- A competitive salary and market leading bonus scheme with stretch targets for high performance.
- Study support to help you achieve professional qualifications, with salary increases for exam passes.
- Development and training opportunities to support your career ambitions throughout your time with us.
- A friendly, and supportive team who will help you to deliver your best work.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions.
Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Pensions Administration Manager in Edinburgh employer: Isio
Contact Detail:
Isio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administration Manager in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to your connections in the pensions industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Pensions Administration Manager role. You never know who might have the inside scoop on an opportunity!
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of DB and DC pension schemes. Be ready to discuss your experience managing teams and delivering high-quality service. We want to see how you can bring your expertise to Isio and help us maintain our stellar reputation!
✨Tip Number 3
Showcase your leadership skills! Think of examples where you’ve motivated a team or improved processes. We love candidates who can demonstrate their ability to foster collaboration and drive performance, so make sure to highlight these experiences during your conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Isio. Let’s get you started on this exciting journey together!
We think you need these skills to ace Pensions Administration Manager in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Pensions Administration Manager role. Highlight your experience with DB and DC pension schemes, and don’t forget to showcase your leadership skills. We want to see how you’ve motivated teams and delivered high-quality work!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for Isio. Mention specific examples of your past achievements in pensions administration and how they align with our values of collaboration and excellence.
Showcase Your Communication Skills: As a Pensions Administration Manager, strong communication is key. In your application, demonstrate your client-facing abilities and problem-solving skills. We love candidates who can build relationships and address concerns effectively!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s straightforward and ensures your application gets to the right people. Plus, you’ll find more info about us and what we offer!
How to prepare for a job interview at Isio
✨Know Your Pensions Inside Out
Make sure you brush up on your knowledge of both DB and DC pension schemes. Be ready to discuss specific examples from your experience, especially any complex calculations you've handled. This will show that you’re not just familiar with the concepts but can also apply them in real-world scenarios.
✨Showcase Your Leadership Skills
As a Pensions Administration Manager, you'll be leading a team. Prepare to share examples of how you've motivated and developed your team in the past. Think about specific situations where you’ve conducted performance reviews or identified training needs, as this will demonstrate your capability to foster a high-performance culture.
✨Prepare for Client Interaction
Since you'll be the key contact for clients and trustees, practice how you would handle client queries or concerns. Think of examples where you’ve built strong relationships or resolved issues effectively. This will highlight your excellent communication and problem-solving skills.
✨Understand the Importance of SLAs
Familiarise yourself with Service Level Agreements (SLAs) and be prepared to discuss how you’ve monitored team performance against these in previous roles. Show that you understand the importance of maintaining high service levels and how you would ensure your team meets these expectations.
