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- Tasks: Lead and advise on workplace health and wellbeing for diverse clients.
- Company: Join Isio, a forward-thinking company focused on innovation and collaboration.
- Benefits: Enjoy flexible working, career development, and a supportive team environment.
- Why this job: Make a real impact in the health and wellbeing sector while growing your career.
- Qualifications: Experience in Risk advice and strong analytical skills required.
- Other info: Be part of a diverse team committed to pushing industry boundaries.
The predicted salary is between 36000 - 60000 £ per year.
We’re growing and want you to be a part of our journey. As a senior member of the Workplace Health & Wellbeing (WHW) team, you will lead advisory relationships and drive business development across a portfolio of Risk clients, including large and complex schemes. You will act as a subject matter expert for Risk within WHW, modelling technical excellence and providing strategic direction across your portfolio and the wider team.
Role and Responsibilities
- Lead consultancy advice for a portfolio of Risk clients, including large, complex, and strategically significant schemes.
- Conduct detailed client reviews in line with renewal schedules and deliver high‑quality written reports outlining market findings, recommendations, and coverage specifications.
- Oversee implementation of policies, ensuring all arrangements, documentation and regulatory requirements are correctly and efficiently delivered.
- Identify and drive changes or restructuring needs across clients’ Risk arrangements, providing clear strategic advice and actionable recommendations.
- Where permissible, proactively explore opportunities to transition previous clients to Isio where appropriate and value‑adding.
Business Development & Market Engagement
- Drive business development activity, independently growing the portfolio and increasing profitability.
- Represent WHW in new business pitches and presentations where appropriate, acting as a trusted contact for incoming market opportunities.
- Participate in tender responses, strategic projects, and wider practice initiatives to support growth ambitions.
- Liaise with insurers to gather market intelligence, understand product developments, and ensure competitive and informed advice.
Operational Oversight & Relationship Management
- Oversee the day‑to‑day management of the client portfolio, ensuring all queries and issues are resolved promptly and to a high standard.
- Liaise effectively with colleagues, clients, and providers to maintain seamless service delivery and excellent client satisfaction.
- Assist with monitoring, supporting, and managing claims where required.
- Maintain an up‑to‑date understanding of insurer terms, market practice, legislation, and regulatory developments.
Leadership & Team Contribution
- Act as a senior contributor within the WHW leadership team, inputting into team strategy, processes, and development activities.
- Support colleagues by providing guidance on complex queries and contributing to the development of technical capability across the team.
- Build and sustain strong relationships with clients, colleagues, and providers, championing collaborative working and high service standards.
- Attend client meetings independently and deliver presentations to client and employee groups as required.
Key Skills & Experience
- Progress towards or possession of the Dip CII (or Advanced Diploma), with strong Risk knowledge and significant relevant industry experience.
- Extensive experience providing complex Risk advice, including strategic reviews, design and implementation of solutions.
- Broad understanding of relevant current and emerging financial legislation and regulation, with the ability to identify and capitalise on commercial opportunities.
Skills & Capabilities
- Strong analytical, numerical, and problem‑solving skills.
- Excellent written and verbal communication, negotiation, and presentation skills.
- Strong planning, organisational, and time‑management capabilities, with the ability to manage multiple priorities across a complex portfolio.
- Effective stakeholder management skills, with the ability to influence at senior levels and build trusted long‑term relationships.
- High proficiency in Windows (Outlook, Word, PowerPoint, Excel).
Personal Attributes
- Proactive, commercially aware, and confident operating at senior client and internal leadership levels.
- Collaborative team player with a commitment to mentoring, supporting colleagues, and contributing to team development.
- Adaptable, dependable, and committed to delivering high‑quality client outcomes.
Demonstrated Commitment to our Core Purpose
- Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
- Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
- Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
- People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.
What we offer you
Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.
About Isio: Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
Senior Manager - Workplace Health & Wellbeing in Croydon employer: Isio
Contact Detail:
Isio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Manager - Workplace Health & Wellbeing in Croydon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on LinkedIn, and don’t be shy about reaching out to potential contacts. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your own. This will help you tailor your responses and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and boost your confidence. Focus on articulating your experience and how it relates to the role of Senior Manager in Workplace Health & Wellbeing.
✨Tip Number 4
Don’t forget to follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Senior Manager - Workplace Health & Wellbeing in Croydon
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Manager role. Highlight your experience in workplace health and wellbeing, and how it aligns with our mission at Isio. We want to see how you can bring value to our team!
Showcase Your Expertise: As a subject matter expert, it's crucial to demonstrate your knowledge in Risk and workplace wellbeing. Use specific examples from your past roles to illustrate your strategic thinking and problem-solving skills. We love seeing real-world applications of your expertise!
Be Clear and Concise: When writing your application, clarity is key! Keep your language straightforward and avoid jargon unless necessary. We appreciate well-structured reports and recommendations, so show us you can communicate effectively right from the start.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details about the role and our company culture there!
How to prepare for a job interview at Isio
✨Know Your Stuff
Make sure you brush up on your knowledge of Risk management and workplace health & wellbeing. Be prepared to discuss complex schemes and demonstrate your understanding of current legislation and market trends. This will show that you're not just a candidate, but a subject matter expert.
✨Showcase Your Consultancy Skills
Prepare examples of how you've successfully led consultancy advice in the past. Think about specific client scenarios where you provided strategic direction or implemented effective solutions. This will help you illustrate your ability to manage a diverse portfolio and drive business development.
✨Engage with the Team
During the interview, highlight your collaborative approach and how you’ve supported colleagues in previous roles. Discuss your experience in mentoring and building strong relationships, as this aligns with the company’s values of teamwork and partnership.
✨Ask Insightful Questions
Prepare thoughtful questions that reflect your interest in the role and the company’s future. Inquire about their approach to client engagement or how they foresee changes in the industry. This shows that you’re not only interested in the position but also invested in the company's growth and direction.
