Assistant Pensions Analyst - Calculations and B... Pensions Administration · · in Croydon

We are expanding our Client Onboarding and Change team and are looking for Assistant Analysts to support the delivery of work in our Calculations and Benefits Team in a consistent and market leading manner. We are delivering across the administration business on small, medium, and large-scale implementation and calculation projects including new business and post-project implementation, such as GMPE. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. The role will likely be visible to, and involve working with, all levels of the business – from Partners to frontline operational teams. These roles can be based in our Croydon, Manchester, Reading, Bristol or Birmingham city centre office with a hybrid workstyle.

What does the role entail? We are looking for an individual with strong excel skills, excellent attention to detail, an understanding of scheme rules and good communication skills. You should have a strong technical understanding, a commercial outlook, and an entrepreneurial mindset. Your key responsibilities will be:

• Assisting with the evaluation and documenting of business processes.
• Assisting with the creation and signing off robust calc proformas.
• Assisting with creating a robust test grid.
• Conducting user acceptance testing.
• Initial investigation of calculation discrepancies.
• Communicating design and changes to business stakeholders, technical teams, and management as appropriate.
• Contributing to the development of training materials.
• Identifying new opportunities for improvement.
• Assisting with analysing options to identify the best fit for the business need.
• Assist on a range of Pensions Administration Calculation Implementations and Projects.
• Support transformation, installation and solutions implementation, where required.
• Assist with producing and presenting to varying stakeholders on a range of pensions administration and technology services and outcomes as appropriate.
• Adopt effective risk management and governance frameworks.
• Support the embedding of processes into BAU Administration and post implementation / project analysis to confirm acceptance and contribute to lessons learned.

What we’re looking for:

• People who are driven by Isio’s purpose and values and a culture of continuous improvement, change and growth.
• Knowledge and understanding of UK Defined Benefit and UK Defined Contribution Pensions.
• Excellent excel skills.
• Pragmatic, with a keen eye for detail.
• Collaborative, transparent and inclusive values.
• Dynamic and organised, to enable effective decision making and prioritisation.
• Strong analytical skills and creative approach to getting work delivered.
• Positive role model to colleagues and stakeholders.
• Personal development and ambition.

• Experience delivering calculations of various size and types.
• Able to define clarity out of ambiguity – always seeking the underlying “why” – or rationale.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Excellent planning, organisational, and time management skills.
• Experience of working in a Pensions Administration environment.
• Experience of modern Pensions Administrations systems.

What you can expect in return: A competitive salary and market leading bonus scheme with stretch targets for high performance. Study support to help you achieve professional qualifications, with salary increases for exam passes.

Why Join Isio: Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters. Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact.

About Isio: A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking. Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone. At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact. We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.