Client Project Manager

We are seeking an experienced and highly skilled Senior Client Project Manager with deep expertise in the pensions industry, a strong track record of leading complex projects, and the ability to influence at a senior level. The Pensions Project Management Team sits within the Actuarial & Consulting service line, but as a senior member, you will lead high-profile, strategic client projects across all Isio service lines and offices nationwide.

This role will work closely with the GMPe Programme Director within Solutions to ensure that it delivers the intended outcomes but you may also work closely with Isio’s Pension Administration and Operational Solutions teams on data transformation, and insurance transactions (including buy-ins and buy-outs). This position offers an excellent opportunity to take the lead as Client Project Manager on our GMPe project as well as drive other complex, bespoke client-facing projects, mentor project managers, and contribute to the evolution of our project management capability while acting as a trusted advisor to senior stakeholders.

Role and Responsibilities

• Client projects – Drive and manage the full project life cycle for multiple clients at a time, including set up, planning, managing/progress reporting to key stakeholders, control, and project close.
• Stakeholder management – Build and maintain strong relationships with senior client stakeholders and internal leadership, influencing decision-making and providing strategic guidance. Involvement in Business Development opportunities, pitches and client proposals.
• Resource management – Supporting the central programme team to assign and prioritise resources to projects.
• Financial Management – WIP management, preparation of fees/invoices, control of budget v actual.
• Capability Development – Champion best practices in project management, mentor junior team members, and contribute to the development of frameworks and methodologies.
• Business Development – Play an active role in business development, supporting RFPs, pitches, and proposals, and identifying opportunities for future engagements.

Key Skills & Experience

• Extensive experience delivering complex projects within the pensions industry, with a proven ability to manage multiple high-value engagements simultaneously.
• Demonstrated ability to influence senior stakeholders, lead cross-functional teams, and manage competing priorities.
• Exceptional communication and presentation skills, with the confidence to represent Isio at senior client forums.
• IT literacy – Microsoft Office suite (including MS Project), and familiarity with project management tools.
• Ability to work autonomously while providing leadership and direction to others.

Professional Qualifications: Association for Project Management (APM) PMQ or Chartered Project Professional (ChPP) preferred.

Demonstrated Commitment to our Core Purpose

• Power in Partnership: We work in partnership with our clients & each other – building open and trusted relationships. Working together allows us to deliver the best for our clients.
• Future Focus: We want to push our industry forward by solving problems in better ways that benefit both our clients & society.
• Strength in Difference: We work with diverse perspectives to find better solutions. Working with differences makes us stronger.
• People First: We recognise that pensions is a people business. People are the source of Isio’s expertise and it is people’s lives that we affect through our advice.

What we offer you

Isio is a people business, and we’re committed to helping our great colleagues gain a wide variety of experience, significant development opportunities and progression through the business. The variety of work that’ll be available to you will enable you to do this.

Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience. Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.