At a Glance
- Tasks: Deliver a five-star client experience and manage meeting room bookings.
- Company: Dynamic company focused on exceptional client service in London.
- Benefits: Competitive pay, professional development, and a vibrant office environment.
- Other info: Join a supportive team with opportunities for growth and development.
- Why this job: Be the face of our company and make a lasting impression on clients.
- Qualifications: Reliability, proactivity, and strong attention to detail are essential.
The predicted salary is between 27800 - 31200 £ per year.
Client Experience Assistant (Front of House) The Client Experience Assistant is a core member of our front-of-house team, supporting the delivery of a seamless, high-quality client and visitor experience in our London office.
This role is ideal for someone reliable, proactive and service-driven, with strong attention to detail and pride in maintaining a professional environment.
The role requires wearing an Isio-provided uniform and maintaining a polished, professional appearance at all times.
This role is 35 hours per week, Monday–Friday.
The working pattern will vary within the 8:00am to 6pm operating window to ensure full cover (e. g., rotating shifts such as 8:00am to 4pm, 9:30am to 5:30pm, 10:00am to 6pm).
This in-office role will be based at our London premises on Noble Street, Barbican, EC2V 7EE.
What does the role entail?
Deliver a consistent five-star meet-and-greet service for all clients and visitors.
Act as the first point of contact for queries, ensuring efficient, solution-focused support and timely follow-up.
Build strong relationships with key stakeholders across the business to enable a smooth and coordinated experience.
Managing meeting room bookings, ensuring appropriate prioritisation for client meetings.
Ensure all office procedures, standards and policies are followed and continuously maintained.
Organise and mai...
