Pensions Implementation Lead / Project Manager in Birmingham

This role will work within Implementations to ensure work is delivered in a consistent and market leading manner. This role is a key part of ensuring ongoing work is delivered effectively for the Administration business.

As Pensions Project Manager / Implementation Lead you will report into the Senior Implementations Lead and will be part of the Implementation team. The role will work closely with the Administration business, in particular the Admin Systems and Admin BAU teams, as well as stakeholders from across Isio and third parties. This role can be based in either our Birmingham or Reading city centre office with a hybrid workstyle.

What does the role entail?

• Work within a team to manage Implementation projects.
• Deliver work in a consistent and efficient manner.
• Work with stakeholders to understand how processes can be utilised most effectively across the PM team.
• Play an active role in the delivery of Admin only implementations by developing an understanding of the scheme complexities and the impact on administration.
• Liaising with other team members to ensure that the delivery of solutions is consistent and effective.
• Work with the Implementation Delivery Manager/ Senior Managers to develop solutions for work as required.
• Develop optimised solutions to and deliver efficient solutions to the Implementation Project Management process.
• Support the design and implementation of processes and procedures relating to the delivery of Project management across Implementations.
• Work within the wider governance framework to ensure a consistent approach and documentation of all work delivery.
• Promote a culture of continuous improvement within the Implementations project management team to develop and enhance understanding.
• Support the training and development of the Implementation project management team as well as mentoring less experienced colleagues.
• Contribute to the promotion of a positive working environment.
• Liaise with trustees, incumbent administrators and third parties.
• Liaise with the technical analyst and/or Actuarial to gain a full understanding of the scheme to deliver an end-to-end administration service.
• Work closely with the Admin system team and the admin BAU team to ensure a united team approach to scheme implementation.
• Manage the implementation Client Service Team / working / steering group meetings.
• Maintain Project plan, RAG status and documentation including Smartsheets and reports.
• Manage / actively participate in the handover of schemes to Admin BAU team.
• Ensure processes support Isio's ISO27001 information security certification.
• Detailed knowledge and understanding of DB and DC pensions schemes.
• Proven record of delivering Project management across Implementations.
• Management of key stakeholders at all levels in a typical corporate environment.
• Excellent communication (verbal and written) and good interpersonal skills.
• Experience of Pensions administration / modern pensions administration systems.
• Excellent Planning & Organisational skills.
• Ability to adapt to change.
• Strong analytical skills and creative approach to getting work delivered.
• Willingness to identify and overcome barriers to delivery of work.

Why Join Isio

Isio is a fast-growing professional services business, that offers career development through an evolving client base, diverse and meaningful work, nationwide opportunities, and a culture that rewards high performance and accountability. We hold ourselves to the highest standards and our values guide how we advise our clients, how we operate as a business and how we work together as a team. We call it the Isio Attitude. We encourage our people to be bold, to communicate with conviction, and to deliver advice that matters.

Here, growth brings opportunity - more responsibility, more clients, and work that stretches and develops you. We invest in training and development so you can expand your skills and explore different career paths across diverse markets to make your mark. Isio is a place to realise your potential and build a career with impact.

About Isio

A progressive advisory firm, partnering with clients of all sizes to deliver expertise in pensions, employee benefits and wealth advisory services. Working with pension trustees, employers, individuals, families and their offices, we are supported by talented colleagues across 10 UK offices. With a Big 4 heritage we combine a strong focus on quality with a fresh perspective challenging traditional thinking.

Our culture shapes our work; we foster a supportive environment where we develop our people to grow and fulfil their potential. We invest in our services, products and technology, and provide clear, expert solutions for our clients. This brings clarity, confidence, and better outcomes for everyone.

At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.

We can offer a hybrid, flexible approach to work, supporting a work-life balance that works for you. Isio Group is an equal opportunities employer, and we welcome applications from all suitably qualified candidates.