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For Companies At a Glance
- Tasks: Process client cases and handle calls with empathy while improving service quality.
- Company: Leading financial services provider in Belfast with a supportive team culture.
- Benefits: Hybrid working model, initial training, and opportunities for personal growth.
- Why this job: Join a caring team and make a real difference in clients' lives.
- Qualifications: Office experience, excellent customer service skills, and GCSEs in English and Maths.
- Other info: Great opportunity for career development in a dynamic environment.
The predicted salary is between 28800 - 43200 £ per year.
A leading financial services provider in Belfast is seeking a caring and motivated individual for Pensions Administration. This role offers a hybrid working model, with initial training provided.
Candidates should have:
- Office experience
- Excellent customer service skills
- A GCSE in English and Maths
The position involves processing client cases, handling calls empathetically, and contributing to service improvements. Join a supportive team dedicated to delivering high-quality service.
Pensions Administrator – Hybrid Belfast, Training + Growth employer: Isio
Contact Detail:
Isio Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pensions Administrator – Hybrid Belfast, Training + Growth
✨Tip Number 1
Network like a pro! Reach out to current employees at the company through LinkedIn or other platforms. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and pensions administration. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your empathy during interviews. Since the role involves handling calls empathetically, share examples from your past experiences where you’ve gone above and beyond for customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Pensions Administrator – Hybrid Belfast, Training + Growth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and any office roles you've had. We want to see how your skills match the Pensions Administrator role, so don’t be shy about showcasing your strengths!
Craft a Personal Cover Letter: Your cover letter is your chance to shine! Share why you’re passionate about this role and how you can contribute to our supportive team. We love seeing genuine enthusiasm, so let your personality come through.
Showcase Your Skills: Since this role involves processing client cases and handling calls, mention any specific experiences where you’ve demonstrated empathy and problem-solving. We’re looking for candidates who can connect with clients and improve our services.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Isio
✨Know Your Stuff
Make sure you understand the basics of pensions administration. Brush up on key terms and processes, as well as the specific services the company offers. This will show your genuine interest in the role and help you answer questions confidently.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've demonstrated excellent customer service. Think about times when you handled difficult situations with empathy and care, as this is crucial for the role. Be ready to discuss how you can contribute to service improvements.
✨Practice Makes Perfect
Conduct mock interviews with a friend or family member. Focus on common interview questions related to the role, such as how you would handle a challenging client case. This will help you articulate your thoughts clearly and reduce any nerves on the day.
✨Ask Thoughtful Questions
Prepare a few insightful questions to ask at the end of the interview. This could be about the training process, team dynamics, or opportunities for growth within the company. It shows that you're engaged and serious about the position.
