At a Glance
- Tasks: Gain hands-on experience in pensions administration while developing key analytical and problem-solving skills.
- Company: Join Isio, a forward-thinking company committed to innovation and inclusivity.
- Benefits: Enjoy a competitive salary, 25 days annual leave, and flexible benefits.
- Other info: Dynamic team environment with opportunities for personal and professional growth.
- Why this job: Kickstart your career with real-world experience and potential for a full-time offer post-graduation.
- Qualifications: Must be a university student on track for a 2.2 degree, available for full-time work.
Overview
2026 Pensions Administration Industrial Placement Programme, Belfast — Isio, Belfast, Northern Ireland, United Kingdom
Length of programme: 13 months: 29 June 2026 – 31 July 2027 (fixed programme dates)
Location: Belfast
Entry Requirements:
- You will be in full time university study and be on track to graduate in 2028
- Available for full time work from 29 June 2026 – 31 July 2027 (fixed programme dates)
- We are not able to provide visa sponsorship for this position and therefore you will need to be able to work in the UK without the need for visa sponsorship now or in the future.
Working in Pensions Administration at Isio
Pension schemes are part of the backbone of the UK savings industry – relied on by millions of people to provide a reliable and secure income in retirement.
Isio’s third-party pensions administration team is founded on excellence. We support our clients in providing the best possible experience for their employees and pension scheme members. We use powerful proprietary technology and our experienced teams to manage the operation of pension schemes effectively.
Pensions Administration is a key growth area for Isio and this Industrial Placement programme offers the opportunity to get more insight and build valuable experience of both technical pensions knowledge and effective workplace skills.
From day one you will be part of our support team that provides a first-class customer service to pension scheme members.
You will be involved in providing the administration services to a portfolio of pension scheme clients that range in size.
You will be trained how to manage all day-to-day activities across your allocated client portfolio as well as helping to deliver reports and ad-hoc projects.
Success in the placement may well lead to an offer to start a career in Pensions Administration after you complete university without needing to apply.
What will the role entail?
- Maintain accurate member records through cloud-based administration systems
- Execute member lifecycle processes (transfers, retirements, etc) in compliance with regulatory guidelines
- Perform benefit calculations and validate data integrity under senior supervision
Member Engagement & Support
- Deliver timely responses to member enquiries via email, phone and post in line with service level agreements
- Provide clear, jargon-free guidance on pension benefits while demonstrating empathy
- Manage caseloads effectively to meet team processing targets
- Engage in knowledge-sharing sessions with colleagues and mentors
Professional Development
- Complete mandatory training programmes within specified deadlines
- Apply technical knowledge practically through supervised casework
- Pursue self-directed learning to understand end-to-end pension administration processes
What we’re looking for
- Numeracy & Literacy: GCSEs (or equivalent) in Maths and English (Grade C / 4 or above)
- IT Proficiency: Confidence in Microsoft Office (e.g. Excel, Word, Outlook)
- Customer Service Enthusiasm: strong interpersonal skills with a passion for helping others
- Communication: strong spoken and written communication skills with the ability to actively listen to others
- Team Player: Collaborative mindset, willing to support colleagues and learn from feedback
- Attention to Detail: Ability to follow processes meticulously and identify improvements
- Adaptability: Eagerness to learn new systems and adapt to changing priorities
- Prior customer service experience in a fast-paced, target driven environment (any sector)
- Familiarity / experience of working in an office environment
What you can expect in return
- Development and training opportunities to support your career ambitions throughout your time with us
- A friendly, and supportive team who will help you to deliver your best work
- Excel and secure a direct offer for Isio’s 2028 Graduate Programme!
You can find out more about us and the benefits we offer here Isio – Careers & Benefits
About Isio
Isio was ‘born’ in 2020 from the sale of KPMG UK’s Pension Practice to a private equity firm. An industry-leading challenger, we provide diverse expertise spanning Pensions, Investment, Benefits and Wealth to give clients an integrated experience.
Isio is built by challengers, innovators and forward-thinkers, grounded around a vision which strives to deliver greater financial confidence for everyone. We empower and develop those who join us – valuing curious minds and giving people the freedom to outperform. Known and respected for our agility, we harness specialist experience, bold thinking and the desire to push the boundaries of what we can achieve for our clients, from small to blue chip, public to private.
At Isio, we are committed to fostering an inclusive, equitable and diverse workplace, in which our colleagues feel they belong, regardless of background or difference. We uphold the values of respect, fairness, and inclusion in our actions and decisions. We believe that by adhering to these principles, we will create a stronger, more innovative, and supportive environment for all, as well as ensuring that the advice and support we provide to our clients is more creative, more insightful and leaves a lasting impact.
We have offices across the UK and many of our roles offer a hybrid, flexible approach to work to help create a work-life balance that works for you. Isio Group is an equal opportunities employer and we welcome applications from all suitably qualified candidates.
If you think you may require a reasonable adjustment to be made for any reason at any stage of your recruitment process, please email hrearlycareers@isio.com
What’s next?
Click on ‘apply’ below and follow the simple application process online.
Seniority level
- Not Applicable
Employment type
- Full-time
Job function
- Finance and Sales
2026 Pensions Administration Industrial Placement Programme, Belfast employer: Isio
Isio is an exceptional employer that prioritises the growth and development of its employees, offering a dynamic work culture in Belfast where collaboration and innovation thrive. With a competitive salary, generous annual leave, and a flexible benefits package, you will have the opportunity to gain invaluable experience while working alongside a diverse team committed to delivering outstanding service. Join us to not only enhance your professional skills but also to be part of a people-first organisation that values your contributions and fosters a sense of belonging.
StudySmarter Expert Advice🤫
We think this is how you could land 2026 Pensions Administration Industrial Placement Programme, Belfast
✨Tip Number 1
Network like a pro! Reach out to current or past employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions. We recommend doing mock interviews with friends or using online resources to boost your confidence and refine your answers.
✨Tip Number 3
Show your enthusiasm! During interviews, let your passion for the role shine through. Talk about why you’re excited about the opportunity and how it aligns with your career goals.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can leave a lasting impression and shows that you’re genuinely interested in the position. Plus, it keeps you on their radar!
We think you need these skills to ace 2026 Pensions Administration Industrial Placement Programme, Belfast
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for the role shine through! We want to see that you're genuinely excited about the opportunity to work with us and contribute to our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with what we're looking for. Mention specific attributes from the job description that resonate with you and how you embody them.
Be Clear and Concise:Keep your writing straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded sentences. Make it easy for us to see why you’re a great fit for the role!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Isio
✨Know Your Stuff
Before the interview, make sure you understand the basics of pensions administration. Brush up on key terms and concepts that are relevant to the role. This will not only help you answer questions confidently but also show your genuine interest in the field.
✨Showcase Your Communication Skills
Since excellent communication is a key attribute for this role, prepare examples of how you've effectively communicated in past experiences. Whether it's through teamwork or customer service, be ready to discuss how you can convey information clearly and sensitively.
✨Demonstrate Team Spirit
Isio values teamwork, so think of instances where you've successfully collaborated with others. Be prepared to share stories that highlight your ability to work in a fast-paced environment and how you contribute positively to a team dynamic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the company culture or the specific projects you might be involved in. This shows your enthusiasm for the role and helps you gauge if Isio is the right fit for you.
