At a Glance
- Tasks: Support customers with 5G Mobile Core network solutions and resolve tier-3 level requests.
- Company: Exciting start-up in the 5G technology space with a collaborative culture.
- Benefits: Competitive salary, flexible remote work, and opportunities for career growth.
- Other info: Dynamic environment with exposure to the latest technologies and diverse applications.
- Why this job: Join a cutting-edge team and make a real impact in the evolving tech landscape.
- Qualifications: 2+ years in customer support and experience with 4G/5G Mobile Core technologies.
The predicted salary is between 34000 - 46000 £ per year.
Support Engineer– Leading Edge 5G SA Networks - Core Mobile Network Technologies
Flexible UK - Remote
Base Salary - c£40K DOE plus Benefits
The company is a start-up technology provider of 5G Mobile Core network solutions. Utilising leading edge technologies, their solutions have been deployed across North America and Europe, including highly sensitive and critical communication environments. With recent funding and success, we are hiring for several roles, including this brand-new position supporting their most important System Integrator partnerships.
The Role of the Support Engineer:
- Responsible for System Integrator customer base, supporting the customer through initial deployment, upgrades and operations, predominantly resolving tier-3 level requests.
- Lead and instruct customers in basic procedures and basic support resolution.
- Support customers in the removal, installation and upgrade of core software solutions.
- Implement and suggest procedural improvements.
- Plan, design, develop, manage, document, test, deploy, and support new and existing customer facing procedures.
- Plan, build and execute test scenarios to replicate customer network environments and problems.
The ideal candidate will have experience/exposure to the following:
- 2+ years of experience in a commercial customer support environment, successfully resolving trouble ticket enquiries to tier-3 level.
- Essential - 2+ years of experience of working with 4G or 5G Mobile Core network technologies; knowledge of 3GPP network layer protocols, analysing call flows, use of network analysis tools like Wireshark etc.
- Experience of configuring 4G or 5G Mobile Packet Core or Switch Core network technologies and protocols (EPC, 5GC, NGAP, gNB, S1AP, SGW, SS7, IMS, Diameter, GTP).
- Linux systems – experience of managing and troubleshooting.
- Knowledge of TCP/IP protocols, network troubleshooting etc.
- Experience of testing software desirable.
- Experience and knowledge of software development lifecycles beneficial.
You will need to be a proactive individual who will relish the opportunity to work in a growing and evolving environment – a real opportunity to make an impact and grow your career. This is an excellent and rare opportunity to be exposed to the latest technologies and diverse industry and environment applications, please apply as soon as possible to arrange an initial and informal conversation.
Core Network Engineer in Wakefield employer: isero
As a start-up technology provider at the forefront of 5G Mobile Core network solutions, we offer an exciting and dynamic work environment that fosters innovation and personal growth. Our flexible remote working options, competitive salary, and commitment to employee development ensure that you can thrive while contributing to cutting-edge projects in critical communication environments across Europe and North America. Join us to be part of a collaborative culture where your contributions are valued and you can truly make an impact.
StudySmarter Expert Advice🤫
We think this is how you could land Core Network Engineer in Wakefield
✨Get Chummy with Industry Events
Dive into telecommunications networking conferences and expos. These are golden opportunities to meet potential employers like isero and learn about open positions directly from their teams. Keep an eye out for workshops or panels – they’re perfect for showcasing your passion and expertise!
✨Join Networking Communities
Find online forums or local meetups that focus on telecommunications and networking. Sites like LinkedIn Groups or Reddit communities can be great for connecting with professionals in the field. Just remember to participate in discussions – you never know when someone might mention job openings at places like isero.
✨Showcase Your Skills with Personal Projects
If you’ve got any personal projects or contributions to open-source networking tools, flaunt them! Create a portfolio that showcases your skills relevant to what telecommunication companies are looking for. It’s a great conversation starter during interviews and networking chats.
✨Utilise Online Job Boards Wisely
While we’re all about encouraging you to apply through our website, also keep an eye on job boards specific to tech and telecommunication roles. Websites such as Telecommunication Jobs and TechCareers often list full-time roles that may not appear elsewhere. Just be sure to tailor every application to grab attention – even small tweaks can make a big difference!
We think you need these skills to ace Core Network Engineer in Wakefield
Some tips for your application 🫡
Show Off Your Technical Know-How:When you're applying for a role in telecommunications and networking, it’s crucial to highlight your technical skills. Mention specific technologies you're proficient in, like IP networking, VoIP, or security protocols. Be sure your CV includes any relevant certifications such as CCNA or CompTIA Network+; they really show you've got the chops for the job.
Tailor Your Experience to Match Networking Projects:In your CV and cover letter, don’t just list your past jobs—showcase specific projects that align with the role! If you've worked on network design, implementation, or troubleshooting, weave those experiences in and highlight metrics to demonstrate your impact. This paints a vivid picture of how you'd fit into the role at isero.
Show Enthusiasm for the Industry:With telecommunications evolving rapidly, it’s important to express your passion for the field in your application. Mention any trends or innovations you've been following that excite you and how they'd influence your work. This can really set you apart and show that you're not just after a job, but a career!
Keep It Clean and Professional:While it’s important to be personable, ensure your application maintains a clean and structured format. Use clear headings and bullet points to make it easy for hiring managers to dig into your skills and experience. Remember, you’re applying for a full-time role, so a well-organised application will signal your seriousness about the position at isero.
How to prepare for a job interview at isero
✨Brush Up on Networking Protocols
Make sure you’re up to speed with the key networking protocols like TCP/IP, UDP, and perhaps even MPLS if it's relevant. We can expect technical questions about how these protocols function and the problems they solve, so a solid understanding will help you shine.
✨Showcase Your Projects
Got a portfolio? Bring it along! Highlight any relevant projects where you've designed or managed network systems. This is your chance to demonstrate practical experience; employers love to see how your skills can be applied in real-world scenarios.
✨Get Comfortable with Technical Scenarios
You might be faced with a case study or a technical troubleshooting scenario during the interview. Practise responding to common networking issues—like packet loss or latency problems. Thinking through these scenarios will help us sound confident and competent in our responses.
✨Emphasise Team Collaboration Skills
In the telecommunications field, teamwork is key! Make sure to share examples of how you’ve worked collaboratively, whether in past jobs or projects at uni. Employers want to see that you’re not just technically savvy, but also great at working within a team setting.
