At a Glance
- Tasks: Analyse media data and create insightful reports for diverse clients.
- Company: Join Pulsar Group, a leading tech innovator in SaaS solutions.
- Benefits: Enjoy a competitive salary, hybrid working, and 25 days holiday plus your birthday off.
- Other info: Be part of a diverse team that values unique perspectives and growth opportunities.
- Why this job: Make an impact by combining AI with human insight in a dynamic team.
- Qualifications: Strong organisational and communication skills; experience in client management is a plus.
The predicted salary is between 28000 - 29000 € per year.
Company Overview
Pulsar Group Plc is a tech innovator delivering high quality SaaS products that address the fundamental business needs of clients in the marketing and communications industries. We combine AI technologies with human expertise to analyse data and create insights to understand what has impact on an organisation and their key audiences – from customers to stakeholders, politicians to influencers and the media. The evolving Pulsar Group portfolio includes Isentia, the market‑leading media monitoring, intelligence and insights solution provider; Pulsar, the most advanced audience intelligence and social listening platform; Vuelio, which provides monitoring, insight, engagement and evaluation tools for politics, editorial and social media in one place; and ResponseSource, the network that connects journalists and influencers to the PR and communications industry. Pulsar Group is an AIM‑listed SaaS provider with over 1,000 employees across 10 countries. Our technology is used by 6,000 organisations every day, from global blue‑chip enterprises and communications agencies to public sector organisations and not‑for‑profits.
Role Overview
An Insights Executive is well‑organised, has an interest in PR and/or analysis, and has strong attention to detail. You will join a small Insights team that delivers detailed media analysis reports adding human insight to our media monitoring and social listening software. You will be responsible for overseeing day‑to‑day operations of a portfolio of Insights clients: coordinating our analyst production teams to ensure timely delivery of high‑quality media analysis reports; acting as day‑to‑day contact for both clients and production teams; quality control of media analysis reports; and onboarding of new clients. You should have a sound knowledge of media analysis and strive for high‑quality output even when under pressure. Communication skills are paramount; in addition to keeping the Insights Manager informed and escalating issues or tasks, you should be able to present ideas and explanations to clients clearly and concisely. Reporting into the Insights Manager, you will support managing the reporting pipeline, implement processes set out by the Insights Manager, manage your own time to meet deadlines, take initiative, be a team player and open to ideas from others. Where applicable, you may also support marketing activity, pre‑sales consultancy and training of other team members on specific tasks set out by the Insights Manager.
Key Responsibilities
- Proofread and fact‑check media analysis reports to ensure quality.
- Hands‑on production of media analysis and design of measurement programmes.
- Manage a diverse portfolio of client reports and relationships.
- Assist in the resolution of day‑to‑day client questions.
- Coordinate production teams to ensure timely delivery of reporting.
- Support training and feedback sessions for production teams.
- Work with Director of Insights/Insights Manager to ensure sustained quality and growth opportunities where applicable.
- Assist with testing new tools and platform changes as part of company‑wide innovation efforts.
Profile / Qualifications
- Superior organisational skills – comfortable in multi‑tasking and working on multiple projects.
- Strong verbal communication skills that enable you to manage expectations, deliver feedback, and participate in provision of training.
- Written communication skills – accurate proof‑reading is essential, and an analytical mindset and eye for detail.
- Client / Account Management experience; Desired experience includes: analysis and research skills, utilising Excel and/or quick familiarisation of proprietary analytics tools; previous customer‑facing role in which you acted as a day‑to‑day contact; work within PR/media analysis industry and knowledge of best practice frameworks.
Benefits
Salary: £28,000 - £29,000 dependent on experience. 25 days holidays + 8 public holidays. Day off on your birthday. Hybrid working (2 days a week in the office). Up to 4× salary Life Assurance. Opt‑in Private Healthcare. Access to self‑paid Dental Insurance. Other benefits such as Perkbox (for discounts), Cycle Scheme, Season Ticket Loans, a Workplace Nursery scheme, and SmartHealth (for access to private GP appointments as well as a range of health and wellbeing services).
EEO Statement
We can all play a part in creating the inclusive and diverse environment that enables us to do our best work through being welcoming to others, considerate of difference, responsible in our behaviour, constructive in disagreement and open to learn. We are explicitly seeking individuals who will bring diverse life experience, diverse educational background, diverse culture, and diverse work experience. Please be prepared to share with us how your perspective will bring something unique and valuable to our team.
Insights Executive employer: Isentia
Pulsar Group Plc is an exceptional employer that fosters a dynamic and inclusive work culture, offering employees the chance to thrive in a tech-driven environment. With a strong focus on professional development, team collaboration, and innovative projects, the Insights Executive role provides opportunities for meaningful contributions while enjoying benefits like hybrid working, generous holiday allowances, and access to private healthcare. Join us in our mission to deliver high-quality insights and make a real impact in the marketing and communications industries.
StudySmarter Expert Advice🤫
We think this is how you could land Insights Executive
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand how Pulsar Group uses AI and human expertise to create insights. This will help you stand out and show your genuine interest in the role.
✨Tip Number 3
Practice your communication skills! As an Insights Executive, you'll need to present ideas clearly. Try mock interviews with friends or use online resources to sharpen your verbal and written communication.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the Pulsar Group team and ready to dive into the exciting world of media analysis.
We think you need these skills to ace Insights Executive
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Insights Executive role. Highlight your relevant experience in media analysis and client management, and show us how your skills align with what we're looking for.
Show Off Your Attention to Detail:Since proofreading and fact-checking are key parts of this role, demonstrate your attention to detail in your application. A well-structured and error-free submission will catch our eye!
Communicate Clearly:Your written communication skills are crucial for this position. Use clear and concise language in your application to showcase your ability to present ideas effectively, just like you would with clients.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you're keen on joining our team!
How to prepare for a job interview at Isentia
✨Know Your Stuff
Before the interview, dive deep into Pulsar Group's products and services. Familiarise yourself with their media analysis tools and how they integrate AI with human expertise. This will not only show your genuine interest but also help you answer questions more confidently.
✨Showcase Your Communication Skills
As an Insights Executive, strong communication is key. Prepare to discuss how you've effectively managed client relationships in the past. Think of examples where you’ve clearly presented ideas or resolved client queries, as this will demonstrate your ability to handle day-to-day operations.
✨Demonstrate Attention to Detail
Since proofreading and fact-checking are crucial for this role, be ready to discuss your methods for ensuring high-quality output. You might even want to bring a sample of your work that showcases your analytical mindset and attention to detail.
✨Be Ready to Discuss Teamwork
Pulsar Group values collaboration, so prepare to share experiences where you’ve worked as part of a team. Highlight instances where you’ve taken initiative or supported colleagues, as this will illustrate your ability to contribute positively to the Insights team.
