At a Glance
- Tasks: Manage credit control calls and emails, ensuring timely debt collection while building customer relationships.
- Company: Join a friendly SME in Exeter with a supportive team culture.
- Benefits: Enjoy a competitive salary, pension, free parking, and 25 days holiday plus bank holidays.
- Other info: Ongoing training provided and excellent career growth opportunities.
- Why this job: Gain valuable experience in finance while working flexible hours in a dynamic environment.
- Qualifications: Clear communicator with credit control or customer service experience; IT skills are essential.
The predicted salary is between 30000 - 34000 £ per year.
Isca Recruitment is delighted to be recruiting for a Part-Time Credit Controller to join a successful growing SME business at their Exeter office. Reporting to the Finance Director, and working as part of a friendly office team the Part-time Credit Controller will be responsible for:
- Undertaking credit control calls and emails to customers in the UK and US customers. Ensuring debts are collected on time and in full all whilst maintaining strong customer relationships.
- Allocating customer payments and maintaining the sales ledger accounts.
- Sending sales invoices daily.
- Liaising with the sales team to support credit account requests.
- KPI reporting on a daily, weekly and monthly basis.
- Issuing copy invoices where appropriate.
- Building effective working relationships with colleagues and customers handling invoice discrepancies and queries, escalating issues as appropriate.
Salary: £30,000 - £34,000pa pro rata + benefits including pension, free parking, 25 days holiday + bank holidays, etc.
Location: On site at offices in Exeter (outskirts).
Hours: 24 hours per week worked between Mon – Fri.
The Person:
- The successful candidate will be an effective and clear communicator with some recent credit control experience; candidates with a track record in telephone customer services or sales and a willingness to learn credit control are also welcome.
- You will possess an approachable personality and a confident, positive attitude readily able to build rapport with customers.
- Good IT skills are essential including Excel, knowledge of Sage is desirable.
- Team player able to work using own initiative and effectively manage own time.
- This employer provides a supportive and friendly working environment with ongoing training provided.
This is an urgent requirement with interviews to take place asap, so please don’t delay in submitting your CV, we will be in touch promptly to discuss the role and employer. For an informal discussion or further information please contact Jo at Isca Recruitment.
Part-Time Credit Controller in Exeter employer: ISCA Recruitment
Isca Recruitment is an excellent employer, offering a supportive and friendly work environment in Exeter, where employees can thrive as part of a close-knit team. With a focus on employee growth through ongoing training and a commitment to maintaining strong customer relationships, this SME provides meaningful work alongside competitive benefits such as 25 days holiday, pension contributions, and free parking. Join us to enjoy a fulfilling role that balances professional development with a positive workplace culture.
StudySmarter Expert Advice🤫
We think this is how you could land Part-Time Credit Controller in Exeter
✨Tip Number 1
Get your networking game on! Reach out to people in the finance and credit control sectors. You never know who might have a lead on that perfect part-time role. Plus, it’s a great way to get insider info about companies like Isca Recruitment.
✨Tip Number 2
Practice makes perfect! Before your interview, rehearse common questions related to credit control and customer service. This will help you feel more confident and articulate when discussing your experience and skills.
✨Tip Number 3
Show off your tech skills! Make sure you’re familiar with Excel and any other relevant software. If you can demonstrate your proficiency during the interview, it’ll give you a leg up over other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people at Isca Recruitment. Plus, it shows you’re serious about landing that part-time credit controller gig!
We think you need these skills to ace Part-Time Credit Controller in Exeter
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Part-Time Credit Controller role. Highlight any relevant experience in credit control or customer service, and don’t forget to mention your IT skills, especially with Excel and Sage if you have them!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to showcase your personality and explain why you're the perfect fit for the team. Mention your approachability and positive attitude, as these traits are key for building rapport with customers.
Be Clear and Concise:When filling out your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read through your experience and skills. We love a well-organised application!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen and ready to join our friendly office team!
How to prepare for a job interview at ISCA Recruitment
✨Know Your Numbers
Brush up on your credit control knowledge and be ready to discuss key metrics. Familiarise yourself with common KPIs in the industry, as this will show you understand the role's demands and can contribute effectively.
✨Showcase Your Communication Skills
Since the role involves liaising with customers and colleagues, prepare examples of how you've successfully managed customer relationships in the past. Highlight your ability to handle queries and resolve discrepancies with ease.
✨Demonstrate IT Proficiency
Make sure you're comfortable discussing your experience with Excel and any accounting software you've used, like Sage. Be ready to explain how you've used these tools to manage accounts or streamline processes.
✨Be a Team Player
Prepare to talk about your experiences working in a team environment. Share examples of how you've collaborated with others to achieve goals, especially in a finance or customer service context, to show you fit well with their friendly office culture.
