At a Glance
- Tasks: Be the friendly face of our sports and leisure facilities, ensuring a great experience for everyone.
- Company: Join the welcoming team at Tonbridge School, known for its supportive environment.
- Benefits: Flexible hours, gain valuable experience, and be part of a vibrant community.
- Other info: Perfect for students looking for part-time work during term time.
- Why this job: Make a positive impact while developing your customer service skills in a dynamic setting.
- Qualifications: Strong communication skills and a proactive attitude are essential.
The predicted salary is between 29651 - 36241 £ per year.
The Reception Team plays a key role in delivering a professional, welcoming and efficient service to all users of the School's sports and leisure facilities, including pupils, members, parents, visitors and attendees of Recre8 holiday and term-time courses. As the first point of contact, the team is responsible for creating a positive customer experience while supporting the safe and effective day-to-day operation of the facilities.
This role requires a proactive, organised and professional individual who can confidently interact with a wide range of customers, manage multiple priorities and respond effectively to enquiries and issues. The Receptionist will contribute to a positive environment for all users while upholding the School's expectations regarding safeguarding, confidentiality and customer care.
Hours of work: 4.5 hours per week on Saturdays from 8am to 12.30pm for 34 term time weeks plus an additional two weeks, totalling 36 weeks per annum.
Closing date: Friday 15 November 2026 at 5pm.
Tonbridge School is committed to safeguarding and promoting the welfare of children and applicants must be willing to undergo child protection screening appropriate to any post, including checks with past employers and the Disclosure and Barring Service.
Receptionist - Tonbridge School employer: ISC group
Westminster School is an exceptional employer that prioritises the growth and wellbeing of its staff, offering a collaborative work culture where every team member is valued. With a strong commitment to professional development, employees have access to numerous opportunities for advancement while contributing to a vibrant educational environment in the heart of London. The school's dedication to fostering a supportive atmosphere makes it an ideal place for those seeking meaningful and rewarding careers in education.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist - Tonbridge School
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like ISC group and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at ISC group and let us see your personality shine through!
We think you need these skills to ace Receptionist - Tonbridge School
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and ISC group.
Get Familiar with Our Brand:Before applying, take some time to learn about ISC group and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at ISC group
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress ISC group.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which ISC group will surely appreciate.
